AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Nidec Motor America Tech Stack and Enterprise Applications

ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
DataServ Legacy DataServ AutoVouch AP Automation ERP Financial Management n/a 2011 2011
In 2011, Nidec Motor America deployed DataServ AutoVouch as an AP Automation solution to address high invoice volumes and paper based processing in its accounts payable function. The implementation followed Nidec Motor Corporation's expansion into North America and targeted the AP department to minimize manual invoice keying and improve document visibility across a transitioning centralized to decentralized shared services model. The rollout combined DataServ Digital Mailroom scanning with DataServ AutoVouch, leveraging optical character recognition for automated invoice capture and a pre ERP three way match capability to perform automated vouching workflows. Core functional capabilities implemented included document imaging, OCR data extraction, automated matching of invoices to purchase orders and receipts, and exception identification to reduce manual vouching work and streamline invoice resolution. Operational coverage centered on AP processors, facility personnel responsible for invoice review and the corporate finance branch, with processing continuity supported by DataServ Client Support and an overseas data processing center referenced in support communications. Integrations were positioned at the pre ERP layer to feed validated invoice data into downstream financial systems, enabling consistent document retrieval and reducing reliance on paper archives. Governance and process changes included shifting AP staffing from routine data entry to higher value tasks such as invoice resolution and analytics, and standardizing AP intake and exception workflows across sites. DataServ AutoVouch provided consistent performance through organizational changes, reduced the volume of manually keyed invoices, lowered invoice exceptions and error rates, and enabled Nidec Motor America to reduce and redeploy AP staff while maintaining continuous vendor support.
ERP Financial ERP Financial Management 2008 2009
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Workday Legacy Workday Recruiting Recruiting, Applicant Tracking System HCM n/a 2015 2015
In 2015, Nidec Motor America implemented Workday Recruiting as its Recruiting,Applicant Tracking System to serve as the applicant tracking layer on the corporate careers site. Workday Recruiting is provisioned on the public career portal at https://nidec.wd1.myworkdayjobs.com/en-US/Nidec and is the primary mechanism for job posting and external candidate application intake. The deployment focuses on standard Recruiting,Applicant Tracking System capabilities including job requisition publishing, applicant tracking, candidate profile management, and candidate communication workflows. Workday Recruiting was configured to manage the end to end requisition lifecycle and applicant workflow states, supporting recruiter and hiring manager activities through configurable job posting templates and candidate screening stages. The implementation leverages the Workday career site integration to present openings and capture applicant data directly into Workday Recruiting. Operational ownership sits with Nidec Motor America recruiting and talent acquisition teams, using Workday Recruiting to centralize application intake from the careers site and to standardize hiring workflows across the organization. Governance elements aligned with Recruiting,Applicant Tracking System practices include recruiter and hiring manager role configuration, requisition approval routing, and candidate data stewardship within Workday Recruiting. The implementation is positioned to support manufacturing hiring needs and to maintain a single source of record for applications captured via the public careers portal.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018, Nidec Motor America deployed Zendesk Chat on its website. The deployment uses Zendesk Chat, classified under Chatbots and Conversational AI, to provide web-based customer engagement and to support customer service and inbound sales inquiry triage. The implementation centers on an embedded web chat widget with proactive chat triggers, canned responses, agent routing and chat transcript capture to support asynchronous follow up. Configuration work focused on agent workspace setup, message templates and escalation workflows that route complex conversations into established support workflows. Operational scope is the public-facing nidec.com site where customer service operations own chat moderation, routing rules and ongoing configuration governance.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2020 2020
Collaboration Collaboration 2012 2012
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2018 2018
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2020 2020
Customer Experience CRM 2020 2020
Customer Support CRM 2020 2020
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2021 2021
Sales Automation, CRM, Sales Engagement CRM 2021 2021
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
Transactional Email PaaS 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Web Gateways (SWG) CyberSecurity 2021 2021
Web Application Firewalls (WAF) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at Nidec Motor America

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Nidec Motor America Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Nidec Motor America IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Nidec Motor America digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Nidec Motor America Technographics
Nidec Motor America is a Manufacturing organization based in United States, with around 25000 employees and annual revenues of $4.00 billion.
Nidec Motor America operates a diverse technology stack with applications such as DataServ AutoVouch, Workday Recruiting and Zendesk Chat, covering areas like AP Automation, Recruiting, Applicant Tracking System and Chatbots and Conversational AI.
Nidec Motor America has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as DataServ, Workday and Zendesk.
Nidec Motor America recently adopted applications including Salesforce Pardot in 2021, Salesforce Sales Cloud in 2021 and Amazon SES in 2021, highlighting its ongoing modernization strategy.
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Our research team continuously updates Nidec Motor America’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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