Abuja, x,
Nigeria
Nigeria Customs Service Technographics
Nigeria Customs Service Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Nigeria Customs Service and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Nigeria Customs Service employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Nigeria Customs Service has purchased the following applications: Oracle Blockchain Platform for Blockchain Platform in 2018, About Livefyre for Web Content Management in 2021, Rackspace Cloud for Application Hosting and Computing Services in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Nigeria Customs Service is running and its propensity to invest more and deepen its relationship with Oracle , Adobe Systems , Rackspace Technology or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Nigeria Customs Service revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Nigeria Customs Service intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Nigeria Customs Service Tech Stack and Enterprise Applications
Nigeria Customs Service Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Blockchain Platform | Blockchain Platform | Blockchain | n/a | 2018 | 2018 |
In 2018, Nigeria Customs Service implemented Oracle Blockchain Platform, a Blockchain Platform, to build a trusted platform for automation of Customs Excise Trade business processes and procedures. The Nigeria Customs Service implementation of Oracle Blockchain Platform, a Blockchain Platform, was positioned to migrate the entire business environment to blockchain to automate processes and create transparency and predictability.
The deployment leverages core blockchain capabilities typical of the category, including an immutable ledger for provenance of goods, smart contract driven workflow automation for excise and trade procedures, and role based identity and access controls to establish irrefutable records on goods manufactured in the country. Oracle Blockchain Platform was used to instrument end to end operational workflows for customs and excise business functions, aligning ledger events with procedural checkpoints to reduce manual reconciliation and establish auditable process states.
Operational coverage focused on Customs Excise Trade business processes, affecting revenue collection, compliance, and trade facilitation functions within the Nigeria Customs Service organization. The implementation narrative centers on automated customs and excise procedures and provenance verification, integrating blockchain ledger services into core customs workflows without naming external systems.
Governance and process restructuring were described as a full migration of the service environment to blockchain to increase transparency and predictability, and the Nigeria Customs Service explicitly stated that once the transition to blockchain is completed, NCS expects revenue growth increase of about 50 percent. The program was also presented as a mechanism to build global trust for Nigerian businesses through irrefutable data on locally manufactured goods.
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Nigeria Customs Service Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | About Livefyre | Web Content Management | Content Management | n/a | 2021 | 2021 |
In 2021 Nigeria Customs Service implemented About Livefyre from Adobe Systems as part of its Web Content Management on the public customs.gov.ng site. The About Livefyre deployment provides embedded, client-side engagement widgets to capture user-generated comments, social syndication, and real-time conversation threads, aligning content publishing with moderated community interaction. The implementation is focused on public communications and web content operations for the agency's website, rather than back-office systems.
Operationally the deployment uses the About Livefyre JavaScript integration pattern to surface moderated comments and curated social feeds within article pages, enabling editorial moderation workflows and community management. Governance is centered with the web content team who manage moderation queues and publishing controls in the Adobe-hosted interface, with content operations integrating engagement controls into standard web publishing workflows. The configuration emphasizes content moderation, user identity handling, and embed management consistent with Web Content Management functional expectations.
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Nigeria Customs Service IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rackspace Technology | Legacy | Rackspace Cloud | Application Hosting and Computing Services | IaaS | n/a | 2012 | 2012 |
In 2012, Nigeria Customs Service deployed Rackspace Cloud to host and serve its public website. The Rackspace Cloud deployment is an Application Hosting and Computing Services implementation focused on web compute and content delivery for the agency’s online presence.
The implementation centers on Rackspace Technology’s Rackspace Cloud as the primary hosting platform, leveraging standard hosting capabilities such as virtual server instances, persistent storage for site assets, managed DNS and control plane access for provisioning. Configuration emphasis aligns with application hosting patterns, including server image management, HTTP service orchestration, and object storage for static content, consistent with Application Hosting and Computing Services workflows.
Operational ownership is centered on the agency web operations function, with Rackspace Cloud used to deliver web-facing services and to support the Nigeria Customs Service public site. Governance and routine management are implied through standard hosting controls, including access management for administrators, scheduled maintenance windows, and capacity provisioning processes to sustain the website environment.
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IT Decision Makers and Key Stakeholders at Nigeria Customs Service
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by Nigeria Customs Service Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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