Scottsdale, 85258, AZ,
United States
NJOY Technographics
NJOY Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by NJOY and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 NJOY employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NJOY has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012, DocuSign eSignature for Digital Signing in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NJOY is running and its propensity to invest more and deepen its relationship with Oracle , PayPal , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NJOY revenues, which have grown to $33.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NJOY intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
NJOY Tech Stack and Enterprise Applications
NJOY ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020 NJOY implemented Oracle NetSuite ERP as its ERP Financial platform to centralize financial control and transactional accounting for the 200-person Consumer Packaged Goods company in the United States. The deployment uses Oracle NetSuite ERP cloud capabilities to consolidate core finance functions under a single system of record, explicitly addressing accounts, ledgers, and financial reporting workflows typical of the ERP Financial category.
Configuration focused on core financial modules, including general ledger, accounts payable, accounts receivable, fixed assets accounting, and financial close processes, with order-to-cash and procure-to-pay workflows configured to support CPG revenue and purchasing operations. Oracle NetSuite ERP was configured with role-based access and transaction-level controls, and standard financial reporting structures were established to support month-end close and statutory reporting needs.
Operational scope covered finance, accounting, procurement, and sales operations across NJOYs US footprint, consolidating transactional processing and common chart of accounts into the Oracle NetSuite ERP instance. The implementation scaled configuration complexity to a mid-market company profile, aligning inventory-related financial postings and order accounting to support product movement and revenue recognition patterns common in CPG businesses.
Governance centered on standardized close calendars, centralized master data controls for vendors and customers, and formalized approval workflows for payables and purchasing inside Oracle NetSuite ERP. The rollout emphasized process harmonization across departments, establishing ongoing operational ownership for financial controls and periodic review of system configurations to maintain accounting consistency.
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Payment Processing | ERP |
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2017 | 2017 |
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NJOY Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012, NJOY adopted Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The deployment established a centralized collaboration baseline for the United States based consumer packaged goods company with roughly 200 employees, consolidating corporate email and document workflows under a single cloud suite.
The implementation uses Google Workspace (Formerly Google G-Suite) core capabilities including Gmail for corporate email, Google Drive for centralized file storage, Docs, Sheets, and Slides for collaborative authoring, and Google Calendar for scheduling and resource booking. Administrative functions are managed through the Google Workspace admin console, with user provisioning, domain management, and access control configurations aligning with standard collaboration governance.
Operational coverage extends across marketing, sales, operations, and customer support functions to standardize messaging, file sharing, and collaborative editing across teams, and traces of the Google Workspace footprint are visible on the corporate website. The deployment architecture is consistent with cloud native collaboration patterns, using hosted mail and storage plus browser based productivity applications to reduce on premise infrastructure for office productivity.
Governance and rollout emphasize centralized administration, group based access controls, and policy enforcement through the Google Workspace administration layer, with staged user onboarding to align accounts and permissions to departmental needs. The configuration reflects a category aligned implementation for Collaboration focused on cross functional communication and document lifecycle coordination.
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Collaboration | Collaboration |
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2015 | 2015 |
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NJOY Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2022 | 2022 |
In 2022, NJOY implemented DocuSign eSignature as a Digital Signing capability on its public website. DocuSign eSignature is deployed to provide web-based signature capture, consent collection, and enforceable agreement workflows for customer interactions on njoy.com.
The implementation leverages core Digital Signing functionality including embedded signing ceremonies, envelope and template management, recipient routing, authentication options, and audit trail generation. DocuSign eSignature is configured to use reusable templates and prebuilt signing sequences to standardize agreement content and reduce manual assembly of customer-facing documents.
Integration is focused on the website layer, where DocuSign eSignature is invoked from customer-facing web flows to present documents for signature and record completion certificates post-signature. Operational coverage targets e-commerce and customer operations workflows, with downstream visibility for legal and compliance functions through stored audit logs and signature certificates.
Governance is managed through template controls, administrative user roles, and audit logging to maintain signature policy and document retention standards. Rollout is centered on embedding DocuSign eSignature into site workflows, applying template governance, and configuring access controls to align signing processes with corporate compliance and operational procedures.
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NJOY eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2018 | 2018 |
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Product Review Management | eCommerce |
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2015 | 2015 |
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NJOY CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2018 | 2018 |
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NJOY ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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NJOY PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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NJOY IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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NJOY CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at NJOY
Apps Being Evaluated by NJOY Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||