Ljubljana, 1520,
Slovenia
NLB d.d. Technographics
NLB d.d. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by NLB d.d. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2786 NLB d.d. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NLB d.d. has purchased the following applications: Temenos T24 for Core Banking in 2012, Microsoft 365 for Collaboration in 2021, Atlassian Jira Service Desk for IT Service Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NLB d.d. is running and its propensity to invest more and deepen its relationship with Temenos , Microsoft , Atlassian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NLB d.d. revenues, which have grown to $363.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NLB d.d. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
NLB d.d. Tech Stack and Enterprise Applications
NLB d.d. ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Temenos | Legacy | Temenos T24 | Core Banking | ERP Services and Operations | n/a | 2012 | 2012 |
In 2012 NLB d.d. implemented Temenos T24 as its Core Banking platform. The deployment was one of the first live sites for the R17 release of Temenos T24, and it established a centralized processing hub for retail and corporate account lifecycle operations.
The implementation focused on Core Banking functional modules typical of a modern core, including retail and corporate account management, deposits and loan servicing, payments processing and settlement, general ledger posting, and product configuration capabilities to manage account and product lifecycles. The Temenos T24 implementation also included automation of transaction posting and real-time processing workflows consistent with Core Banking operational patterns.
Operational coverage for Temenos T24 spanned the bank's core business functions, impacting retail banking, corporate banking, operations, treasury, and IT teams across NLB in Slovenia. Integrations were implemented to support channel connectivity, payment schemes and internal data services using standard messaging and real-time posting patterns common to Core Banking deployments.
Governance and rollout attention emphasized organizational capability building, the bank stated it was keen to attract top talent as part of its broader digital transformation strategy, and project governance incorporated cross functional teams, change control and release management to manage the R17 codebase and ongoing configuration. Temenos T24 was positioned as the central platform for orchestrating account processing and operational workflows within the bank's technology estate.
|
NLB d.d. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, NLB d.d. deployed Microsoft 365 under the Collaboration category to standardize corporate productivity and information sharing across its operations in Slovenia. Microsoft 365 is referenced on NLB's public website, indicating public facing use of cloud collaboration capabilities. The deployment centers on core Microsoft 365 workloads including Exchange Online email, Microsoft Teams for real time collaboration, SharePoint Online intranet and document management, and OneDrive for Business for user file storage.
Architecture appears to follow a centralized Microsoft 365 tenant model providing unified identity and access management, mailbox and content governance, and enterprise collaboration controls for business functions such as retail banking, corporate banking, operations and IT. Governance and process focus is on information classification, secure external sharing, and role based access controls consistent with the Collaboration category, supporting internal communication, document lifecycle management, and team based workflows. This positions NLB d.d. Microsoft 365 Collaboration as the backbone for corporate productivity and collaboration across the organization.
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NLB d.d. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2021 | 2021 |
In 2021, NLB d.d. deployed Atlassian Jira Service Desk as its IT Service Management solution on its public website. The implementation places Atlassian Jira Service Desk at the front of web-based request intake, centralizing customer and internal ticket submission through a service portal exposed on the corporate site. NLB d.d. Atlassian Jira Service Desk IT Service Management supports IT operations and customer-facing service delivery workflows for the bank.
The deployment leverages standard IT Service Management capabilities in Atlassian Jira Service Desk, including a service portal with defined request types, a service catalog, SLA configuration, queue and agent routing, knowledge base articles for self-service, and automation rules for common ticket triage. Configuration emphasis appears to be on request fulfillment and incident intake workflows, with role-based agent queues and SLA targets set within the application to align support teams and priorities.
Integrations with other enterprise systems are not disclosed in the source, the observable signal focuses on web-embedded service delivery. Operational coverage is centered on website-driven support, enabling single channel intake for users to open requests and track status through the Jira Service Desk service portal. The implementation narrative does not list system integrators or third party connectors.
Governance signals align with typical IT Service Management process restructuring, including standardized ticket lifecycles, defined request types, agent role definitions, and SLA governance to route and escalate issues. The rollout prioritizes catalog driven request handling and knowledge base enablement to reduce manual intake, while preserving formal ticketing, queue management, and SLA enforcement within Atlassian Jira Service Desk.
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NLB d.d. Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Portfolio and Investment Management | Investment Management |
|
2023 | 2024 |
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NLB d.d. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
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IT Decision Makers and Key Stakeholders at NLB d.d.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Chief Data Officer | CXO | IT | ||||
| Head of IT operations | Director | IT | ||||
| Chief Information Officer | CXO | IT |
Apps Being Evaluated by NLB d.d. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-08-07 | NLB d.d. | Evaluated | Temenos | Temenos T24 | Core Banking | ERP Services and Operations |
| 2024-05-28 | NLB d.d. | Evaluated | Asseco Group | Asseco CBS (Core Banking System) | Core Banking | ERP Services and Operations |