NOEN Austria Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by NOEN Austria and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 NOEN Austria employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NOEN Austria has purchased the following applications: Swat.io Platform for Social Media Management in 2022, New Relic APM for Application Performance Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NOEN Austria is running and its propensity to invest more and deepen its relationship with Swat.io , New Relic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NOEN Austria revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NOEN Austria intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Swat.io | Legacy | Swat.io Platform | Social Media Management | CRM | n/a | 2022 | 2022 |
In 2022, NOEN Austria, known as Niederösterreichisches Pressehaus NÖN, implemented the Swat.io Platform to centralize social publishing and community management across its many regional pages in Lower Austria. The deployment went live in May 2022 and established a single Social Media Management hub for editorial and audience-facing teams.
The Swat.io Platform was configured to consolidate a central ticket inbox, publish scheduling and approval workflows, community management queues, and analytics dashboards. The newsroom uses these modules to route social interactions into a unified workflow, prioritize incoming tickets, and maintain an inventory of content performance for editorial review.
Operational coverage includes the NÖN newsroom and regional social channels across Lower Austria, bringing editorial planning, social editors, and community moderators into a common platform. Governance changes emphasized centralized publishing authority and a formalized feedback loop where social analytics and ticketed audience input are surfaced into cross-regional editorial planning.
NÖN uses Swat.io Platform analytics and the central ticket inbox to track performance and feed social feedback into editorial planning, improving content decisions and cross-regional coordination. The implementation aligns Social Media Management with newsroom workflows to support consistent regional publishing and coordinated editorial responses.
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2017 | 2017 |
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