Dubai, x,
United Arab Emirates
Noor Bank (formerly Noor Islamic Bank) Technographics
Noor Bank (formerly Noor Islamic Bank) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Noor Bank (formerly Noor Islamic Bank) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2600 Noor Bank (formerly Noor Islamic Bank) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Noor Bank (formerly Noor Islamic Bank) has purchased the following applications: SAP SuccessFactors Compensation for Compensation Management in 2015, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017, Salesforce Sales Cloud for Sales Automation, CRM, Sales Engagement in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Noor Bank (formerly Noor Islamic Bank) is running and its propensity to invest more and deepen its relationship with SAP , Cisco Systems , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Noor Bank (formerly Noor Islamic Bank) revenues, which have grown to $693.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Noor Bank (formerly Noor Islamic Bank) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Noor Bank (formerly Noor Islamic Bank) Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Compensation | Compensation Management | HCM | n/a | 2015 | 2016 |
In 2015, Noor Bank formerly Noor Islamic Bank implemented SAP SuccessFactors Compensation as part of a broader SAP SuccessFactors deployment. The initiative covered a multi-module scope including Employee Central, Employee Central Payroll, Recruitment, Onboarding, LMS, Compensation, and Career and Succession planning. Noor Bank deployed SAP SuccessFactors Compensation to standardize Compensation Management processes within HR and talent programs.
The implementation configured Employee Central as the authoritative HR master data source while Employee Central Payroll handled embedded payroll calculations and pay element mapping. Recruitment and Onboarding modules were implemented to capture hiring and early service milestones, and the LMS was configured to feed learning records into talent profiles used by Career and Succession planning. The SAP SuccessFactors Compensation module was configured for structured pay components, merit and bonus planning workflows, and eligibility rules aligned to the bank's grade and job structures.
Operational workflows linked employee master records across Employee Central, Compensation, and Payroll to ensure consistent compensation inputs and alignment with payroll processing. Integration points were implemented as internal SuccessFactors data flows between modules, supporting HR, talent acquisition, learning, compensation, and payroll functions. The deployment concentrated on consolidating compensation data and talent signals within the SAP SuccessFactors suite to support Compensation Management activities.
Governance was established through role based permissions and defined approval chains in SuccessFactors, coupled with configuration controls for pay components and eligibility rules. Change control and testing processes were organized to validate synchronization between Employee Central, Employee Central Payroll, and the Compensation module before production use. Training and user adoption workstreams aligned HR operations and compensation governance to the new SAP SuccessFactors Compensation configuration.
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Core HR | HCM |
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2015 | 2016 |
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Learning and Development | HCM |
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2015 | 2016 |
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Onboarding | HCM |
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2014 | 2015 |
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Payroll | HCM |
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2015 | 2016 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2015 |
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Succession and Leadership Planning | HCM |
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2015 | 2016 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017 Noor Bank formerly Noor Islamic Bank deployed Cisco Webex Meetings. Cisco Webex Meetings is an Audio Video and Web Conferencing solution used to standardize virtual meeting workflows across the bank. Deployment included a WebEx Panel embedded on the public website to provide web-based meeting access for external participants. The implementation targeted corporate collaboration and customer-facing conferencing channels within Noor Bank's UAE banking operations.
Functionally the Cisco Webex Meetings deployment covered video conferencing, screen sharing, audio bridging, participant controls, and meeting scheduling consistent with Audio Video and Web Conferencing capabilities. The WebEx Panel integration with the website provided a public-facing access and invitation surface, while internal usage extended to meeting rooms and distributed employee collaboration, aligning with unified communications and virtual engagement workflows. Governance focused on centralized administration of user accounts, meeting policies, and access controls to align conferencing use with banking operational requirements.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Salesforce | Legacy | Salesforce Sales Cloud | Sales Automation, CRM, Sales Engagement | CRM | n/a | 2021 | 2021 |
In 2021 Noor Bank, formerly Noor Islamic Bank, implemented Salesforce Sales Cloud to centralize sales and customer record management under the Sales Automation,CRM,Sales Engagement category. The initiative focused on unifying sales activity, account data, and customer interactions for the bank's sales and relationship management teams operating in the United Arab Emirates.
Salesforce Sales Cloud was configured to deliver core Sales Automation,CRM,Sales Engagement capabilities including lead and opportunity management, account and contact management, pipeline and forecast visibility, workflow automation for sales stages, and sales engagement tooling for relationship managers. Configuration emphasized record models, stage-based pipelines, and automated tasking to align commercial and retail sales workflows.
The bank exposed Salesforce functionality through My Salesforce on their website, routing web-originated customer inquiries and online interaction signals directly into Salesforce Sales Cloud as leads or service records. This web integration acted as an inbound capture channel, connecting external digital touchpoints to internal sales processes and CRM records.
Operational governance was centered on CRM data stewardship and role-based access controls, with process standardization for lead qualification and opportunity progression across sales operations. Deployment and ongoing configuration governance involved centralized administration of record types, approval workflows, and pipeline rules to maintain consistency across business functions.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Noor Bank (formerly Noor Islamic Bank)
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Apps Being Evaluated by Noor Bank (formerly Noor Islamic Bank) Executives
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