Norfolk, 23508, VA,
United States
Norfolk Public Library Technographics
Norfolk Public Library Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Norfolk Public Library and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Norfolk Public Library employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Norfolk Public Library has purchased the following applications: GoDaddy Webmail for Collaboration in 2014, Granicus govAccess for Apps Development in 2019, GoDaddy for Application Hosting and Computing Services in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Norfolk Public Library is running and its propensity to invest more and deepen its relationship with GoDaddy , Granicus , Rackspace Technology or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Norfolk Public Library revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Norfolk Public Library intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Norfolk Public Library Tech Stack and Enterprise Applications
Norfolk Public Library Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy Webmail | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014, Norfolk Public Library provisioned GoDaddy Webmail to provide domain-based email services exposed through its website. GoDaddy Webmail is implemented as the library's hosted email solution within the Collaboration category, offering mailbox services along with common webmail capabilities such as basic calendaring and contact management typical of hosted email platforms.
The deployment is web-hosted and tied to the norfolkpubliclibrary.org domain, managed via GoDaddy's administrative console for account provisioning and DNS MX record configuration. Operational scope centers on staff communications and public-facing correspondence across library departments, with IT administration handling account lifecycle, password controls, and mailbox configuration through the hosting portal. By using GoDaddy Webmail on their website, Norfolk Public Library aligns the GoDaddy Webmail application with its communications and operations functions within the Collaboration space.
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Norfolk Public Library PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Granicus | Legacy | Granicus govAccess | Apps Development | PaaS | n/a | 2019 | 2019 |
In 2019 Norfolk Public Library implemented Granicus govAccess, adopting the platform as its primary public website and content management solution. Granicus govAccess is categorized as Apps Development and was selected to centralize web content and publishing workflows for the organization.
The deployment emphasized the content management capabilities of Granicus govAccess, including page templates, editorial workflows, role based permissions, and responsive design to support multi device access. Granicus govAccess was configured for content authoring and publishing, with administrative controls and structured content types to support events, news, and informational pages.
Operational coverage focused on the library website as the central public face, enabling communications and public services functions to manage schedules, announcements, and community resources through the platform. The implementation aligned web governance around editorial roles and approval chains, standardizing how branch level and central staff contribute content.
Staff feedback highlighted the usability of the CMS, with comments that the govAccess CMS is much easier to use compared to other solutions previously experienced, simplifying routine publishing and reducing friction for non technical content contributors. Governance was formalized with role assignments and editorial workflows to sustain consistent publishing practices.
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Norfolk Public Library IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2014 | 2014 |
In 2014 Norfolk Public Library provisioned GoDaddy as its Application Hosting and Computing Services provider to host and serve the library's public website. The deployment uses GoDaddy on the Norfolk Public Library website to deliver domain and web hosting capabilities for the institution's online presence.
Functional coverage aligns with common Application Hosting and Computing Services capabilities, including domain registration and DNS management, SSL certificate provisioning, control panel based hosting administration, and web server provisioning to support the library's content publishing workflows. Operational ownership is maintained by library staff through the GoDaddy account, providing a centralized point for hosting configuration, certificate lifecycle activities, and routine site management.
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Norfolk Public Library
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Norfolk Public Library Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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