Norfolk Southern Railway
650 West Peachtree Street NW,
Atlanta, 30308-1925, GA,
United States
Atlanta, 30308-1925, GA,
United States
1 855-667-3655
Transportation
Norfolk Southern Railway Technographics
Norfolk Southern Railway Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Norfolk Southern Railway and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 19600 Norfolk Southern Railway employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Norfolk Southern Railway has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2014, eRailSafe for BackGround Screening in 2008, Wolters Kluwer Passport for Legal Practice Management in 2003 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Norfolk Southern Railway is running and its propensity to invest more and deepen its relationship with SAP , eRailSafe , Wolters Kluwer or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Norfolk Southern Railway revenues, which have grown to $12.12 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Norfolk Southern Railway intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Norfolk Southern Railway Tech Stack and Enterprise Applications
Norfolk Southern Railway ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2014 | 2015 |
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Norfolk Southern Railway HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| eRailSafe | Legacy | eRailSafe | BackGround Screening | HCM | n/a | 2008 | 2008 |
In 2008, Norfolk Southern implemented eRailSafe to enforce contractor background screening, training, and access control across its supplier programs in the United States. Norfolk Southern publishes eRailSafe materials within its supplier resources and references the eRailSafe program in supplier policies to establish mandatory compliance expectations for contractors and vendors.
The deployment leverages eRailSafe screening and badging modules inferred from supplier downloads and program documentation, aligning with standard BackGround Screening functional workflows such as identity verification, criminal background checks, and contractor badging lifecycle management. eRailSafe is used as the primary BackGround Screening application to manage pre-qualification and ongoing screening requirements for external contractors working on Norfolk Southern sites.
Operational coverage centers on supplier management and HR safety processes in the U.S., with the program embedded in supplier onboarding, contractor training, and site access approval workflows. The implementation aligns screening outputs with access control and badging workflows at supplier sites without specifying named access control vendors, ensuring that clearance and training status are prerequisites for physical site access.
Governance is enforced through published supplier policies and contractual requirements, requiring suppliers to comply with eRailSafe screening and training as part of onboarding and ongoing work authorization. The configuration emphasis is on consistent screening criteria, documented training completion, and badging controls tied to supplier and HR safety process ownership.
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Norfolk Southern Railway ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Wolters Kluwer | Legacy | Wolters Kluwer Passport | Legal Practice Management | ERP Services and Operations | n/a | 2003 | 2003 |
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Norfolk Southern Railway AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2024 | 2024 |
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Norfolk Southern Railway Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Blockchain Platform | Blockchain |
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2024 | 2024 |
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Norfolk Southern Railway Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2022 | 2022 |
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Norfolk Southern Railway Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Asset Management | Content Management |
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2017 | 2017 |
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Norfolk Southern Railway CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Analytics | CRM |
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2023 | 2023 |
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Customer Analytics | CRM |
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2024 | 2024 |
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Customer Experience | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2023 | 2023 |
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Norfolk Southern Railway PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Electronic Data Interchange (EDI) | PaaS |
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2016 | 2016 |
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Operating System (OS) | PaaS |
|
2015 | 2016 |
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Norfolk Southern Railway IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2016 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Database Management | IaaS |
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2015 | 2016 |
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Network Management and Monitoring | IaaS |
|
2016 | 2016 |
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Norfolk Southern Railway CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Identity and Access Management (IAM) | CyberSecurity |
|
2024 | 2024 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Norfolk Southern Railway
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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VP Information Technology & CIO | VP | IT | |
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Director Transformation Program Office | Director | Finance | |
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Director Network Controls and Optimization - Merchandise/Intermodal | Director | IT | |
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General Manager Network Operations | Manager | IT | |
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Vice President Network Operations | VP | IT | |
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Assistant to Vice President Network Operations | VP | IT | |
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Assistant Vice President Network Planning | VP | IT | |
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Senior Director, Head of Legal Operations | Director | Operations | |
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Executive Vice President Corporate Affairs and Chief Legal Officer | CXO | Operations | |
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General Counsel - Environmental, Risk Management, Legal Claims, & Legal Operations at NS | Director | Operations | |
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General Counsel, Markets and Regulation | CXO | Operations | |
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Assistant Deputy General Counsel - Corporate | Director | Operations | |
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Sr. Deputy General Counsel | Director | Operations | |
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Apps Being Evaluated by Norfolk Southern Railway Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Norfolk Southern Railway IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Norfolk Southern Railway digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Norfolk Southern Railway Technographics
Norfolk Southern Railway is a Transportation organization based in United States,
with around 19600 employees and annual revenues of $12.12 billion.
Norfolk Southern Railway operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, eRailSafe and Wolters Kluwer Passport,
covering areas like ERP Financial, BackGround Screening and Legal Practice Management.
Norfolk Southern Railway has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, eRailSafe and Wolters Kluwer.
Norfolk Southern Railway recently adopted applications including
Olark Live Chat in 2024, 123Carbon Platform in 2024 and Acoustic Analytics (formerly IBM Tealeaf) in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Norfolk Southern Railway’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Norfolk Southern Railway’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Norfolk Southern Railway technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.