Normandy Homes
2805 dallas parkway,
Plano, 75093, TX,
United States
Plano, 75093, TX,
United States
1 214-383-1115
Construction and Real Estate
Normandy Homes Technographics
Normandy Homes Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Normandy Homes and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 180 Normandy Homes employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Normandy Homes has purchased the following applications: iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2020, Hyphen BuildPro for Construction ERP in 2018, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Normandy Homes is running and its propensity to invest more and deepen its relationship with iCIMS , Hyphen Solutions , Constellation Software Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Normandy Homes revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Normandy Homes intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Normandy Homes Tech Stack and Enterprise Applications
Normandy Homes HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, Normandy Homes deployed iCIMS Recruit Applicant Tracking System on their careers site, embedding the Applicant Tracking System into public job listings and application capture. The deployment establishes iCIMS Recruit Applicant Tracking System as the primary tool for capturing applicant data and managing candidate flows from external sourcing through initial screening.
The configuration uses standard iCIMS Recruit functions such as online job posting, branded application forms, candidate profile management, and automated workflow routing for screening and interview scheduling. Implementation focused on requisition based workflows to route candidates to hiring managers and to maintain structured candidate pipelines consistent with an Applicant Tracking System.
Operational ownership is with Normandy Homes human resources and talent acquisition teams, covering recruiting and hiring across the organization in the United States. Governance incorporates role based permissions and structured candidate status tracking to support recruiting workflows and compliance within the hiring process.
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Normandy Homes ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hyphen Solutions | Legacy | Hyphen BuildPro | Construction ERP | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Normandy Homes deployed Hyphen BuildPro as its Construction ERP to centralize warranty, service and field operations across CB JENI and Normandy Homes Communities. The rollout aligned with the Customer Service Department and a field-based Community Warranty Manager role, establishing Hyphen BuildPro as the operational system for managing homeowner-facing warranty work and contractor coordination.
Hyphen BuildPro was configured to support warranty ticketing and service request lifecycle management, field inspections and quality assurance workflows, scheduling and appointment communications, and vendor and trade accountability. The configuration also encompassed budget tracking, issuance of EPO requests, and weekly vendor invoice review and sign-off processes, reflecting the job-level responsibilities for controlling ticket volume and managing vendor back charges.
Operational coverage emphasized mobile and tablet-enabled field capture, in-person homeowner assessments and inspections, and a single point of liaison between builders, subcontractors and homeowners. The system supported filing and archiving of closed tickets to support accounting and bonus calculations, and it was used by the Customer Service Manager and Community Warranty Manager to coordinate repairs, communicate scheduled appointments, and follow up on completion and quality assurance checks.
Governance and process controls were formalized around the Community Warranty Manager authority to make independent decisions regarding warranty accountability and vendor performance, manage budgets within assigned authority, and enforce workflow protocols for repair scheduling and completion. Workflows emphasized vendor accountability, documented inspection outcomes, and standardized ticket closure rules to ensure consistency across field sites and to support internal accounting and bonus processes.
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Construction ERP | ERP Services and Operations |
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2018 | 2018 |
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Normandy Homes AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Normandy Homes implemented LivePerson Conversational Cloud on their public website to provide online conversational engagement. Normandy Homes implemented LivePerson Conversational Cloud, classified as Chatbots and Conversational AI, to support customer engagement and lead capture directly through web conversations.
The deployment focused on an on-site web chat experience using the LivePerson Conversational Cloud platform, with configuration of conversational workflows, intent classification, and automated message sequences typical of Chatbots and Conversational AI implementations. Implementation activities likely included designing conversational scripts, configuring routing rules to surface live agent handoffs, and establishing canned responses and session context persistence to maintain continuity across interactions.
Operational coverage centered on customer service and lead generation workflows exposed on the Normandy Homes website, with administrative controls for conversation management and reporting managed through the LivePerson Conversational Cloud console. Governance elements included conversational content maintenance and intent tuning processes to keep automated interactions aligned with sales and service needs, and analytics instrumentation for monitoring chat volumes and conversational patterns.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Normandy Homes CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Construction CRM | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Normandy Homes IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Normandy Homes CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Normandy Homes
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Constructions | Director | Operations | |
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President | CXO | Finance | |
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Construction Manager | Manager | Operations | |
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Director of Purchasing & Estimating | Director | Procurement | |
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Apps Being Evaluated by Normandy Homes Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Normandy Homes IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Normandy Homes digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Normandy Homes Technographics
Normandy Homes is a Construction and Real Estate organization based in United States,
with around 180 employees and annual revenues of $50.0 million.
Normandy Homes operates a diverse technology stack with applications such as
iCIMS Recruit Applicant Tracking System, Hyphen BuildPro and LivePerson Conversational Cloud,
covering areas like Applicant Tracking System, Construction ERP and Chatbots and Conversational AI.
Normandy Homes has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as iCIMS, Hyphen Solutions and LivePerson.
Normandy Homes recently adopted applications including
LiveChat in 2021, Mimecast Email Security in 2021 and iCIMS Recruit Applicant Tracking System in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Normandy Homes’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Normandy Homes’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Normandy Homes technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.