Point Pleasant, 8742, NJ,
United States
North American Video Technographics
North American Video Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by North American Video and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 North American Video employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
North American Video has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2016, HubSpot CMS for Web Content Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems North American Video is running and its propensity to invest more and deepen its relationship with HubSpot , Microsoft , SMTP2GO or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing North American Video revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for North American Video intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
North American Video Tech Stack and Enterprise Applications
North American Video AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, North American Video implemented Hubspot Live Chat on its corporate website. The deployment uses Hubspot Live Chat in the Chatbots and Conversational AI category to provide website-based customer engagement and lead capture for sales and support teams, integrating the web chat channel into the company website at navcctv.com.
Configuration emphasized a web-embedded chat widget, pre-chat lead capture fields, conversational routing and the HubSpot conversation inbox to centralize chat interactions within the HubSpot platform. Functional capabilities reflect Chatbots and Conversational AI workflows, including automated messaging for common inquiries, agent handoff for complex requests and transcript capture to support downstream sales and service processes, with governance managed through HubSpot user roles and inbox assignment rules.
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North American Video Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, North American Video implemented Microsoft 365 for Collaboration. The company’s public website contains evidence of Microsoft 365 usage, indicating the application is part of their outward-facing and internal collaboration footprint.
Microsoft 365 is used to provide core collaboration capabilities such as cloud email and calendaring, document collaboration and storage, and real-time communications and meetings. The Microsoft 365 deployment aligns with common Collaboration category configurations, supporting hosted productivity services, shared intranet style document repositories, and synchronized user file storage for day to day team workflows.
Operationally the Microsoft 365 environment supports internal staff collaboration and external communications across the organization, with tenant-level administration visible through website artifacts. Governance emphasis for the deployment is consistent with Collaboration implementations at small professional services firms, focusing on account provisioning and access controls, information governance for mail and documents, and centralized tenant management.
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North American Video Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | HubSpot CMS | Web Content Management | Content Management | n/a | 2018 | 2018 |
In 2018, North American Video implemented HubSpot CMS for Web Content Management to power its corporate website. The HubSpot CMS deployment centralized site content, marketing landing pages, and blog publishing under the Web Content Management platform. The implementation provided template-driven pages, role-based user access, and a single authoring environment for content editors and site administrators. The configuration aligned HubSpot CMS with marketing and web operations as the principal business function for external content delivery.
Configuration leveraged HubSpot CMS capabilities common to Web Content Management deployments, including drag-and-drop page editing, responsive templates, blog and landing page modules, form and CTA management, and on-page SEO fields. Editorial workflows incorporated content staging and role-based approvals to support publishing cadence and content updates. Operational coverage focused on the marketing and web operations teams at the United States based firm with roughly 100 employees, positioning HubSpot CMS to manage content marketing and lead capture workflows.
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North American Video CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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North American Video PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2017 | 2017 |
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North American Video IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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North American Video CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at North American Video
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by North American Video Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||