North Highland
3333 Piedmont Rd NE,
Atlanta, 30305, GA,
United States
Atlanta, 30305, GA,
United States
1 404-504-7500
Professional Services
North Highland Technographics
North Highland Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by North Highland and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3500 North Highland employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that North Highland has purchased the following applications: Bullhorn Applicant Tracking System and CRM for Applicant Tracking System, Candidate Relationship Management in 2019, Changepoint SA for Professional Services Automation in 2015, Drift AI Chatbot for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems North Highland is running and its propensity to invest more and deepen its relationship with Bullhorn , Sterling Talent Solutions , Phenom or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing North Highland revenues, which have grown to $400.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for North Highland intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
North Highland Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bullhorn | Legacy | Bullhorn Applicant Tracking System and CRM | Applicant Tracking System, Candidate Relationship Management | HCM | n/a | 2019 | 2019 |
In 2019, North Highland implemented Bullhorn Applicant Tracking System and CRM. The deployment leverages Bullhorn Applicant Tracking System and CRM to support recruiting and talent acquisition, and the application is classified under Applicant Tracking System,Candidate Relationship Management for the firm.
The implementation is embedded on North Highland’s public website for candidate capture and candidate relationship management, providing a centralized candidate database and pipeline management for recruiting teams. Functional capabilities implemented align with Applicant Tracking System and Candidate Relationship Management workflows, including candidate sourcing and tracking, CRM-style candidate engagement, workflow automation for requisitions and interviews, and reporting and activity tracking. Operational coverage focuses on North Highland’s recruiting and talent acquisition functions within its United States operations, with governance centered on standardized recruitment workflows and centralized data stewardship to ensure consistent candidate lifecycle management.
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BackGround Screening | HCM |
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2017 | 2017 |
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Candidate Relationship Management | HCM |
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2016 | 2016 |
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Recruiting Chatbot | HCM |
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2021 | 2021 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Planview | Legacy | Changepoint SA | Professional Services Automation | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, North Highland implemented Changepoint SA as its Professional Services Automation solution. The deployment centralized executive calendar management for two Vice Presidents in the Denver branch and established formal travel and event booking workflows for consultants traveling to nationwide client meetings and industry events.
Changepoint SA was configured to handle heavy calendar management, full travel booking for VPs and consultants, and to record all company and VP expenses through expense management workflows. Configuration emphasized resource scheduling, expense capture and reconciliation, and meeting logistics, leveraging the application’s scheduling and financial tracking capabilities to bring office management housekeeping tasks into standard operating procedures.
Operational coverage included executive assistants, office management teams, and traveling consultants across the United States, with system use covering booking meeting spaces, coordinating meal engagements, and managing office-level operational housekeeping. The Professional Services Automation implementation supported daily administrative functions tied to meetings, travel, and expense administration rather than being limited to project accounting alone.
Governance workstreams formalized booking and expense procedures, established approval chains for VP and office expenses, and embedded meeting coordination steps into system workflows to standardize operations for in-house and external events. Changepoint SA served as the central application for expense capture and meeting orchestration, and it was used to normalize office management processes and administrative accountability.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, North Highland implemented Drift AI Chatbot on its website, adopting Chatbots and Conversational AI to support web-based client engagement and inbound visitor handling. The deployment used the Drift AI Chatbot web messenger embedded across site pages to initiate automated conversational flows and capture visitor intent for downstream qualification.
Configuration focused on conversational playbooks, automated qualification scripts, and deterministic routing to live agents, aligning chatbot behavior with marketing and sales engagement workflows. Operational coverage is centered on the corporate website, supporting marketing, business development, and client services teams, with governance exercised through playbook ownership, operator handoff procedures, and iterative messaging refinements.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Event Management | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2017 | 2017 |
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CRM | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2021 | 2021 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2015 | 2015 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at North Highland
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by North Highland Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from North Highland IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the North Highland digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD North Highland Technographics
North Highland is a Professional Services organization based in United States,
with around 3500 employees and annual revenues of $400.0 million.
North Highland operates a diverse technology stack with applications such as
Bullhorn Applicant Tracking System and CRM, Changepoint SA and Drift AI Chatbot,
covering areas like Applicant Tracking System, Candidate Relationship Management, Professional Services Automation and Chatbots and Conversational AI.
North Highland has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Bullhorn, Planview and Drift.
North Highland recently adopted applications including
Paradox Olivia Chatbot in 2021, Bizzabo Platform in 2021 and MediaMath in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of North Highland’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates North Highland’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete North Highland technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.