North Texas Municipal Water District, TX
501 East Brown St.,
Wylie, 75098, TX,
United States
Wylie, 75098, TX,
United States
1 972-442-5405
Government
North Texas Municipal Water District, TX Technographics
North Texas Municipal Water District, TX Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by North Texas Municipal Water District, TX and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 850 North Texas Municipal Water District, TX employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that North Texas Municipal Water District, TX has purchased the following applications: IBM Maximo for Enterprise Asset Management in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019, Hotjar for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems North Texas Municipal Water District, TX is running and its propensity to invest more and deepen its relationship with IBM , Tyler Technologies , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing North Texas Municipal Water District, TX revenues, which have grown to $671.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for North Texas Municipal Water District, TX intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
North Texas Municipal Water District, TX Tech Stack and Enterprise Applications
North Texas Municipal Water District, TX ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, North Texas Municipal Water District implemented IBM Maximo for Enterprise Asset Management. The IBM Maximo deployment targeted centralized management of SCADA-connected assets supporting water and wastewater treatment systems, instrumentation, and power utility controls.
Configuration work emphasized standard Enterprise Asset Management workflows such as an asset registry, work management and preventive maintenance scheduling, with IBM Maximo asset records mapped to SCADA tag identifiers and historian feeds. Configuration and automation were aligned to instrumentation types noted by the district, including flow, mass and density sensors, and to PLC-managed equipment maintained by controls staff.
Integrations documented in the implementation context included OPC UA Kepware connectivity and references to FactoryTalk HMI, with field device interfaces to PLCs programmed in Schneider Unity Pro and Studio 5000, and to RTAC and SEL devices used in power applications. The implementation also leveraged the districts server administration and historical data collection environment, using Windows Server administration and SQL data applications to persist and surface asset and telemetry data.
Operational scope centered on the SCADA and controls organization, maintenance crews and IT server administration, with governance structured around SCADA technician workflows and asset stewardship to align control room operations, instrumentation maintenance and the districts water and wastewater operational teams.
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Government ERP | ERP Services and Operations |
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2021 | 2021 |
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North Texas Municipal Water District, TX Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019 North Texas Municipal Water District implemented Cisco Webex Meetings on its public website. Cisco Webex Meetings, provided by Cisco Systems, is used as the district's Audio Video and Web Conferencing solution to deliver browser-based meeting access for staff and external participants. The deployment is embedded into the district website to allow direct join links and hosted meeting sessions without requiring a separate client for attendees.
Functional capabilities deployed through Cisco Webex Meetings include real-time audio and video, screen sharing, meeting recording, participant management, and meeting controls consistent with Audio Video and Web Conferencing platforms. The implementation is oriented around web-embedded access and supports both scheduled and ad-hoc meeting workflows through the Webex Meetings interface, with operational access and web publishing governed by the district's IT and communications processes.
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Collaboration | Collaboration |
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2021 | 2021 |
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North Texas Municipal Water District, TX CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018 North Texas Municipal Water District implemented Hotjar on its public website. The deployment is classified under Customer Experience and centers on behavioral analytics to observe visitor interactions on ntmwd.com.
Hotjar was deployed as a client side tracking snippet to capture session recordings, heatmaps, conversion funnels, and page feedback and surveys, leveraging standard Hotjar capabilities for qualitative UX analysis. Configuration focused on page level tagging and sampling settings to collect browser interactions without specifying back end integrations. The implementation emphasizes user behavior instrumentation and qualitative insights rather than server side data collection.
Operational responsibility aligns with web operations and digital communications, where the implementation informs site design, content prioritization, and user experience reviews across the public website. Governance centers on controlling the Hotjar script on public facing pages and managing feedback and recording retention according to municipal data policies. This describes a contained Customer Experience implementation of Hotjar for behavioral monitoring on the North Texas Municipal Water District website.
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North Texas Municipal Water District, TX IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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North Texas Municipal Water District, TX CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at North Texas Municipal Water District, TX
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Apps Being Evaluated by North Texas Municipal Water District, TX Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from North Texas Municipal Water District, TX IT executives and key decision makers. This section highlights North Texas Municipal Water District, TX's latest recorded technology evaluations, including FastSpring Merchant of Record for Subscription and Recurring Billing, Payment Processing, Tax Management on 2025-06-30 and IBM Maximo for Enterprise Asset Management on 2024-12-23. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the North Texas Municipal Water District, TX digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-06-30 | North Texas Municipal Water District, TX | Evaluated | FastSpring | FastSpring Merchant of Record | Subscription and Recurring Billing, Payment Processing, Tax Management | ERP |
| 2024-12-23 | North Texas Municipal Water District, TX | Evaluated | IBM | IBM Maximo | Enterprise Asset Management | ERP Services and Operations |
FAQ - APPS RUN THE WORLD North Texas Municipal Water District, TX Technographics
North Texas Municipal Water District, TX is a Government organization based in United States,
with around 850 employees and annual revenues of $671.0 million.
North Texas Municipal Water District, TX operates a diverse technology stack with applications such as
IBM Maximo, Cisco Webex Meetings and Hotjar,
covering areas like Enterprise Asset Management, Audio Video and Web Conferencing and Customer Experience.
North Texas Municipal Water District, TX has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as IBM, Cisco Systems and Contentsquare.
North Texas Municipal Water District, TX recently adopted applications including
Tyler Incode ERP in 2021, Microsoft 365 in 2021 and DigitalOcean Droplets in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of North Texas Municipal Water District, TX’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates North Texas Municipal Water District, TX’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete North Texas Municipal Water District, TX technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.