North Texas Tollway Authority
5900 W. Plano Parkway,
Plano, 75093, TX,
United States
Plano, 75093, TX,
United States
1 469-801-3662
Government
North Texas Tollway Authority Technographics
North Texas Tollway Authority Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by North Texas Tollway Authority and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 860 North Texas Tollway Authority employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that North Texas Tollway Authority has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2008, Microsoft 365 for Collaboration in 2016, DocuSign eSignature for Digital Signing in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems North Texas Tollway Authority is running and its propensity to invest more and deepen its relationship with Intuit , Microsoft , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing North Texas Tollway Authority revenues, which have grown to $996.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for North Texas Tollway Authority intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
North Texas Tollway Authority Tech Stack and Enterprise Applications
North Texas Tollway Authority ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2008 | 2008 |
In 2008, North Texas Tollway Authority implemented Intuit Quickbooks Enterprise as its core ERP Financial application supporting finance and accounting operations. The implementation targeted centralized transaction processing and financial reporting for the agency.
Deployment used a server hosted, multiuser architecture typical for ERP Financial systems of the period, with networked workstation access for centralized general ledger and transaction processing. Configuration emphasized role based access control, a consolidated chart of accounts and grouped company books to align toll revenue and capital project accounting.
Functional implementation of Intuit Quickbooks Enterprise covered general ledger, accounts payable, accounts receivable, payroll, fixed assets and financial reporting modules, along with budgeting workflows and audit trail capabilities. Operational ownership rested in the finance and accounting organization, with process redesign for month end close, approvals and internal control checkpoints. The deployment established standardized accounting workflows across back office and field finance teams, preserving statutory and fund accounting practices required for a government toll authority.
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North Texas Tollway Authority Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, North Texas Tollway Authority implemented Microsoft 365 for Collaboration. The public NTTA website shows use of Microsoft 365, indicating the organization exposes Microsoft 365 components as part of its digital presence and collaboration infrastructure.
The Microsoft 365 deployment aligns with standard Collaboration capabilities, including cloud email, SharePoint Online for document management, Teams for synchronous collaboration, OneDrive for Business for file storage, and the broader Office productivity suite. Configuration work would center on user provisioning, mailbox setup, SharePoint site structure, and Teams topology to support document lifecycle and communication workflows.
Operational coverage for Microsoft 365 at North Texas Tollway Authority likely spans IT administration, customer service interactions connected to tolling operations, administrative functions, and field operations support, reflecting Collaboration use across both internal and external communication channels. The website presence suggests Microsoft 365 is part of authentication or content delivery flows that touch public facing services as well as internal collaboration.
Governance for the Microsoft 365 Collaboration environment emphasizes identity and access management, role based access controls, and content governance using Microsoft 365 administrative controls and compliance features. Rollout and ongoing administration would be organized around tenant management, policy enforcement, and employee onboarding to maintain secure collaboration and information sharing.
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North Texas Tollway Authority Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2022 | 2022 |
In 2022, North Texas Tollway Authority implemented DocuSign eSignature as a Digital Signing solution embedded on its public website. The deployment provisioned DocuSign eSignature to handle customer-facing signature processes for electronic agreements and consent forms related to tolling and account management.
Configurations focused on web-embedded signing flows, document envelope generation, signer authentication options, and audit trail recording, reflecting typical Digital Signing capabilities. DocuSign eSignature was configured to present e-sign workflows within the website user experience and to capture compliance metadata and time-stamped consent for each signed document. The implementation emphasized secure signer authentication and an evidentiary chain of custody across the signing lifecycle.
Operational coverage was limited to the public-facing website and customer transaction workflows, impacting customer service and contract execution functions. Governance centered on centralized configuration of signing templates, access controls for template administration, and retention of signature audit logs for compliance and recordkeeping. The deployment used native DocuSign eSignature configuration and website embedding to deliver signing functionality without additional named integration platforms.
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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North Texas Tollway Authority CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2025 | 2025 |
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Customer Loyalty | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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North Texas Tollway Authority ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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North Texas Tollway Authority TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Treasury Management | TRM |
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2010 | 2010 |
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North Texas Tollway Authority PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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North Texas Tollway Authority IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2001 | 2001 |
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IT Decision Makers and Key Stakeholders at North Texas Tollway Authority
| First Name | Last Name | Title | Function | Department | Phone | |
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CFO | CXO | Finance | |
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Financial Planning and Analysis Manager | Manager | Finance | |
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Director Financial Planning and Analysis | Director | Finance | |
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CFO | CXO | Finance | |
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Finance Debt Manager | Manager | Finance | |
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Treasury Investment Manager | Manager | Treasury | |
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Apps Being Evaluated by North Texas Tollway Authority Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from North Texas Tollway Authority IT executives and key decision makers. This section highlights North Texas Tollway Authority's latest recorded technology evaluations, including GovQA for Governance, Risk and Compliance on 2026-03-11. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the North Texas Tollway Authority digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-11 | North Texas Tollway Authority | Evaluated | Granicus | GovQA | Governance, Risk and Compliance | TRM |
FAQ - APPS RUN THE WORLD North Texas Tollway Authority Technographics
North Texas Tollway Authority is a Government organization based in United States,
with around 860 employees and annual revenues of $996.0 million.
North Texas Tollway Authority operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, Microsoft 365 and DocuSign eSignature,
covering areas like ERP Financial, Collaboration and Digital Signing.
North Texas Tollway Authority has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, Microsoft and DocuSign.
North Texas Tollway Authority recently adopted applications including
CSG Kitewheel in 2025, DocuSign eSignature in 2022 and Microsoft SharePoint in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of North Texas Tollway Authority’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates North Texas Tollway Authority’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete North Texas Tollway Authority technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.