Danvers, 1923, MA,
United States
Northeast Arc Technographics
Northeast Arc Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Northeast Arc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Northeast Arc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Northeast Arc has purchased the following applications: Stripe Payments for Payment Processing in 2020, UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) for Absence and Leave Management in 2014, RecDesk for Non Profit ERP in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Northeast Arc is running and its propensity to invest more and deepen its relationship with Stripe , UKG , SwipeClock Workforce Management or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Northeast Arc revenues, which have grown to $120.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Northeast Arc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Northeast Arc Tech Stack and Enterprise Applications
Northeast Arc ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Northeast Arc implemented Stripe Payments for online payment processing on its website, establishing Stripe Payments as the Payment Processing layer for web-based transactions. The organization, which employs approximately 1,500 staff, deployed the solution to capture card payments and manage checkout flows through the public site.
The implementation leveraged standard Payment Processing capabilities such as tokenized card capture, hosted checkout flows, and API driven payment authorization and settlement, with client side SDKs and server side event handling for transaction lifecycle management. Configuration focused on secure card data handling and PCI scope reduction through tokenization and hosted components, as well as support for both one time and recurring payment patterns consistent with online payment workflows.
Operational coverage centered on the public website as the primary channel for payments, aligning payment acceptance with finance and online transaction operations. Governance included centralized administration via the Stripe Payments dashboard for transaction monitoring and reconciliation, and webhook based event notifications to support backend payment state tracking and accounting workflows.
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Northeast Arc HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) | Absence and Leave Management | HCM | n/a | 2014 | 2014 |
In 2014, Northeast Arc implemented UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) to address Absence and Leave Management across its employee population. The UKG Workforce Central Absence Manager deployment focused on centralized absence tracking, accrual administration, and leave request workflows for HR and payroll related functions within the organization.
The implementation configured core modules typical of absence and leave management, including absence type definitions, accrual and carryover rules, eligibility logic, employee self service request flows, and manager approval routing. Reporting and audit trails for absence reason coding and compliance reporting were instrumented through the application, and the UKG Workforce Central Absence Manager was used to generate absence data for labor analytics functions.
Operationally the deployment supported HR, payroll, and scheduling processes, with integrations maintained inside the Kronos UKG ecosystem for time and attendance and payroll interoperability. Governance was formalized around centralized leave policies, role based access for HR and managers, and standard approval workflows to ensure consistent application of Absence and Leave Management across Northeast Arc.
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Applicant Tracking System | HCM |
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2019 | 2019 |
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Core HR | HCM |
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2014 | 2014 |
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Payroll | HCM |
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2014 | 2014 |
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Time and Attendance | HCM |
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2014 | 2014 |
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Workforce Management | HCM |
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2014 | 2014 |
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Workforce Scheduling | HCM |
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2014 | 2014 |
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Northeast Arc ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| RecDesk | Legacy | RecDesk | Non Profit ERP | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Northeast Arc implemented RecDesk as a Non Profit ERP to centralize program registration and constituent-facing services on its public website. RecDesk is used on their website to host online registration, scheduling, and membership management workflows, embedding the RecDesk application into public-facing program pages and enabling staff to manage enrollments through the same platform.
The deployment emphasizes functional modules common to Non Profit ERP deployments, including program registration, scheduling, membership and constituent record management, and online payment processing where configured. Operational scope covers program administration and client engagement functions across Northeast Arc, with configuration focused on web-embedded registration flows and administrative back-office access for staff. Governance and workflow restructuring center on centralized administration of program catalogs, automated registration workflows, and role-based staff access to align operational intake and service delivery with organizational processes.
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Northeast Arc Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Northeast Arc CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2020 | 2020 |
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Donor and Fundraising Management | CRM |
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2018 | 2018 |
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Northeast Arc PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Northeast Arc IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Northeast Arc
Apps Being Evaluated by Northeast Arc Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||