Northern Safety
232 Industrial Park Dr,
Frankfort, 13340, NY,
United States
Frankfort, 13340, NY,
United States
1 800-571-4646
Manufacturing
Northern Safety Technographics
Northern Safety Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Northern Safety and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Northern Safety employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Northern Safety has purchased the following applications: LivePerson Conversational Cloud for Chatbots and Conversational AI in 2021, Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) for Analytics and BI in 2016, Zoom for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Northern Safety is running and its propensity to invest more and deepen its relationship with LivePerson , Microsoft , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Northern Safety revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Northern Safety intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Northern Safety Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Northern Safety implemented LivePerson Conversational Cloud on its public website to establish a conversational channel for customer engagement. The LivePerson Conversational Cloud deployment leverages a web-embedded chat interface to provide automated chatbots, intent classification, asynchronous messaging and agent escalation capabilities, consistent with the Chatbots and Conversational AI category. Configuration work centered on conversational flow design, response templates, session persistence and escalation rules to human agents. The implementation explicitly targets online customer service and self-service interactions on the company website.
Operational scope is limited to the corporate website as the primary channel, with administration and runtime management handled centrally by internal digital support functions. Governance activities included defining conversation intents, standardizing response copy, instituting agent handoff policies and staged tuning of conversational scripts during rollout. Integrations are reported only to the website channel, no additional external systems were listed. Northern Safety’s LivePerson Conversational Cloud deployment established conversational governance and operational procedures for web-based customer engagement.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) | Analytics and BI | Analytics and BI | n/a | 2016 | 2018 |
In 2016, Northern Safety implemented Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) to centralize reporting and analytics workflows. The deployment is categorized as Analytics and BI and supports reporting and data retrieval functions for manufacturing operations and management reporting across the organization.
The implementation used SQL Server Reporting Services for formal report authoring and delivery, SQL Server Integration Services for ETL and data movement, and SQL Server Analysis Services for analytical modeling and aggregation. Developers were trained to develop queries in SQL Server Management Studio, author stored procedures, and build complex views using joins in T SQL to optimize retrieval performance. Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) was paired with Excel based reporting, including pivot tables and authored Excel reports, to support ad hoc analysis and finance reporting needs.
Source control and release coordination were managed with Microsoft Team Foundation Server for source access management, and finished reports were deployed to the company SharePoint server for centralized distribution. The deployment architecture therefore combined SQL Server engines, Microsoft BI services, TFS based version control, and SharePoint as the delivery layer to internal users.
Governance included formal training for SQL development and a development to deployment workflow using TFS and SharePoint for report promotion and access control. The implementation emphasized repeatable T SQL development patterns, stored procedure based retrieval, and report lifecycle management through source control and SharePoint based publication.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Northern Safety implemented Zoom as its primary Audio Video and Web Conferencing solution. Northern Safety deployed Zoom on its public website to provide cloud-hosted video meeting access for customer interactions while also using the same platform for internal collaboration.
The deployment leverages Zoom capabilities such as video meetings, screen sharing, session recording, scheduling and webinar-style meeting links to support sales, customer support and cross-functional collaboration. Configuration reflects a SaaS model with web embedded meeting access and centralized account governance for user provisioning and meeting administration, and no implementation partner was specified.
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Sales Engagement | CRM |
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2017 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Northern Safety
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Northern Safety Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Northern Safety Technographics
Northern Safety is a Manufacturing organization based in United States,
with around 400 employees and annual revenues of $50.0 million.
Northern Safety operates a diverse technology stack with applications such as
LivePerson Conversational Cloud, Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) and Zoom,
covering areas like Chatbots and Conversational AI, Analytics and BI and Audio Video and Web Conferencing.
Northern Safety has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as LivePerson, Microsoft and Zoom Video Communications.
Northern Safety recently adopted applications including
LivePerson Conversational Cloud in 2021, Zoom in 2021 and Microsoft 365 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Northern Safety’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Northern Safety’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Northern Safety technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.