Bloomington, 55431, MN,
United States
NorthMarq Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by NorthMarq and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 615 NorthMarq employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NorthMarq has purchased the following applications: MRI Platform X for Real Estate Property Management in 2014, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017, SERgroup Doxis Intelligent Content Automation for Enterprise Content Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NorthMarq is running and its propensity to invest more and deepen its relationship with MRI Software , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NorthMarq revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NorthMarq intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MRI Software | Legacy | MRI Platform X | Real Estate Property Management | ERP Services and Operations | n/a | 2014 | 2014 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SERgroup Holding | Legacy | SERgroup Doxis Intelligent Content Automation | Enterprise Content Management | Content Management | n/a | 2023 | 2023 |
In 2023 Northmarq implemented SERgroup Doxis Intelligent Content Automation as its Enterprise Content Management platform to modernize loan servicing processes and improve employee and customer experience. The deployment target was to scale document handling for growing volumes and to empower employees across the United States with faster, more consistent document workflows.
SERgroup Doxis Intelligent Content Automation was configured to provide capture and indexing, AI powered content classification, full text search, workflow automation, document lifecycle management, and secure collaborative access. Configuration emphasized document centric workflows for loan servicing operations, using metadata driven routing and automated document assembly to reduce manual handling and standardize service processes.
Operational coverage focused on loan servicing and customer facing teams, including about 100 service representatives whose search performance on the previous platform required several minutes per query. The implementation connected document workflows across servicing, enabling staff to access and manage loan files and customer correspondence within the Enterprise Content Management environment.
Implementation governance was led by IT Manager and Product Owner Kevin McCollam, with a staged rollout aimed at embedding standardized workflows and user facing search and retrieval practices. The program was announced October 10, 2023 in Boston, reflecting Northmarq's priority on modernizing document centric operations to support capital markets and loan servicing business functions.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Call Tracking and Recording | CRM |
|
2017 | 2017 |
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Customer Experience | CRM |
|
2023 | 2023 |
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Marketing Automation | CRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2019 | 2019 |
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