Lacombe, 70445, LA,
United States
Northshore Technical Community College Technographics
Northshore Technical Community College Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Northshore Technical Community College and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Northshore Technical Community College employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Northshore Technical Community College has purchased the following applications: Canvas LMS for Learning and Development in 2018, Ellucian Banner ERP for Education ERP in 2010, Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Northshore Technical Community College is running and its propensity to invest more and deepen its relationship with Instructure , Ellucian , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Northshore Technical Community College revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Northshore Technical Community College intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Northshore Technical Community College Tech Stack and Enterprise Applications
Northshore Technical Community College HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Instructure | Legacy | Canvas LMS | Learning and Development | HCM | n/a | 2018 | 2018 |
In 2018, Northshore Technical Community College implemented Canvas LMS from Instructure for Learning and Development. The Canvas LMS is provisioned on the college website to deliver online and blended course content and to provide centralized access to course materials and student learning resources.
Configuration emphasized standard course shells, content modules, assignment and assessment workflows, gradebook and discussion tools, multimedia content delivery, and learning analytics capabilities that align with common learning and development practices. The deployment is used across instructional programs and continuing education, with governance focused on faculty onboarding, course template standardization, and operational ownership residing with academic affairs to manage content lifecycle and instructor support.
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Northshore Technical Community College ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ellucian | Legacy | Ellucian Banner ERP | Education ERP | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010 Northshore Technical Community College implemented Ellucian Banner ERP and used an Ellucian Banner 9 database to input and update student, faculty and course information. The deployment established Banner 9 as a centralized, database-backed repository for academic records, course catalog data and faculty profiles, supporting core student information management workflows.
Northshore Technical Community College used Ellucian Banner ERP as its Education ERP for student records, course scheduling and faculty data management, with Registrar, Academic Affairs and enrollment staff operating against the Banner 9 data model. Configuration focused on record creation and update workflows, role-based access controls and database transaction processes to govern registration, transcript maintenance and course provisioning within operational procedures.
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Northshore Technical Community College AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshdesk Messaging (Formerly Freshchat) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021 Northshore Technical Community College deployed Freshdesk Messaging (Formerly Freshchat) on its public website. Northshore Technical Community College implemented Freshdesk Messaging (Formerly Freshchat) as a Chatbots and Conversational AI solution to provide a conversational front end for student inquiries and website support, aligning the application with student services, admissions intake, and campus IT support functions. The implementation is a web-embedded, cloud-hosted messaging layer surfaced on site pages, configured to handle live chat and asynchronous messaging on the college site. The deployment scope is focused on the website channel rather than cross-enterprise portals, matching the operational scale of a mid-sized educational institution.
The configuration emphasizes typical Chatbots and Conversational AI capabilities, including a web chat widget, rule-based and scripted conversational flows, canned responses, agent handoff routing, and linkage to knowledge base content for consistent answers. Integration scope is limited to embedding Freshdesk Messaging on site pages, with the application operating as the primary conversational interface for campus web traffic. Operational governance and workflow ownership are organized around response templates and routing rules, which in practice places operational control with student services and IT personnel responsible for message triage and escalation. The narrative documents a focused, website-centric conversational deployment using Freshdesk Messaging (Formerly Freshchat) for higher education student support.
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Northshore Technical Community College Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2021 | 2021 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Northshore Technical Community College CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
|
2019 | 2019 |
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Northshore Technical Community College ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2018 | 2018 |
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Northshore Technical Community College IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Northshore Technical Community College
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Northshore Technical Community College Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-06-05 | Northshore Technical Community College | Evaluated | symplr | symplr API Staffing and Scheduling (ex Centricity Staffing and Scheduling) | Workforce Scheduling | HCM |