Kent, 98032, WA,
United States
Northwest Fire Systems Technographics
Northwest Fire Systems Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Northwest Fire Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Northwest Fire Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Northwest Fire Systems has purchased the following applications: Viewpoint Spectrum for Construction ERP in 2016, Microsoft 365 for Collaboration in 2019, Hotjar for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Northwest Fire Systems is running and its propensity to invest more and deepen its relationship with Viewpoint Construction , Microsoft , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Northwest Fire Systems revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Northwest Fire Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Northwest Fire Systems Tech Stack and Enterprise Applications
Northwest Fire Systems ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Viewpoint Construction | Legacy | Viewpoint Spectrum | Construction ERP | ERP Services and Operations | n/a | 2016 | 2017 |
In 2016, Northwest Fire Systems implemented Viewpoint Spectrum as its Construction ERP. The deployment centralized finance, payroll, HR and project cost workflows for the 40 person US construction business, with immediate focus on supporting union weekly payroll and biweekly office payroll schedules and certified payroll and prevailing wage reporting. The implementation context emphasized administrative control consolidation into Viewpoint Spectrum and hands on training of staff on the application.
Functional capabilities configured in Viewpoint Spectrum included payroll processing with garnishment and benefits deduction setup, certified payroll and union wage level management, general ledger maintenance, accounts payable invoice entry and vendor payments, accounts receivable and billing, job costing and project cost tracking, and vendor onboarding and documentation management such as W9s and certificates of insurance. Operational tasks executed in the system included setup and audit of payroll deductions, posting customer deposits, vendor credit application processing, monthly reconciliation of multiple credit card and bank statements, and preparation of monthly financial statements for CFO review.
Operational coverage extended into HR and administrative processes including new hire orientation, maintenance of employee files, tracking and auditing days off, vacation and sick time, conducting exit interviews and termination paperwork, and administering 401k contributions to the plan provider. The implementation tied job costing outputs to AR billing and supported resolution of billing and payment issues and updating of city sales tax for invoicing. Training and ongoing support for Viewpoint Spectrum usage were part of the rollout, with responsibilities to troubleshoot and resolve software and hardware issues for company personnel.
Governance and workflow controls embedded in the deployment included audit procedures for payroll and deductions, GL reconciliation protocols, processes for vendor setup and compliance documentation, maintenance of city, state and business licenses, coordination of prequalification questionnaires for bids, and centralized controller oversight of payroll tax filings and monthly reconciliations within Viewpoint Spectrum.
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Northwest Fire Systems Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Northwest Fire Systems implemented Microsoft 365 as its central Collaboration platform, with public website references indicating active use of Microsoft 365 services. The adoption was positioned to consolidate core productivity and communication tooling for the organization of roughly 40 employees across its construction and real estate operations.
The Microsoft 365 deployment included standard Collaboration capabilities such as Exchange Online email, SharePoint Online document libraries, OneDrive for Business file sync, Microsoft Teams for chat and meetings, and the Office desktop and web apps. The implementation was structured as a cloud tenant with centralized administrative controls, role based access provisioning, and policy configuration to manage identity and device access.
Operational coverage extended across administrative, sales, and field support functions, providing a unified platform for internal communications, document management, and collaborative work on project documentation. Governance elements inferred from the deployment profile included delegated administrator roles, basic retention and sharing policies, and staged user onboarding to align access with business roles.
Rollout and ongoing management centered on tenant level administration and configuration of Collaboration workloads within Microsoft 365, with user provisioning and group based access controls to reflect the companys operational teams. The presence of Microsoft 365 on the corporate site corroborates an established, cloud first approach to productivity and collaboration tooling for Northwest Fire Systems.
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Northwest Fire Systems CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018, Northwest Fire Systems deployed Hotjar on their website to capture user behavior and surface qualitative insights as part of their Customer Experience efforts. The implementation embeds the Hotjar tracking snippet in the public site at nwfiresystems.com and positions Hotjar as Northwest Fire Systems Customer Experience application for website analytics and customer feedback, supporting UX and lead capture optimization.
The Hotjar deployment leverages Customer Experience capabilities typical of the product, including heatmaps, session recordings, on site surveys, and feedback polls, configured to observe navigation across product and service pages. Operational ownership is oriented toward marketing and web operations, using Hotjar for behavioral analytics, funnel analysis, and qualitative feedback collection to inform content and form flow adjustments on the site.
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Northwest Fire Systems IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Northwest Fire Systems CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Northwest Fire Systems
Apps Being Evaluated by Northwest Fire Systems Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||