Portland, 97204, OR,
United States
Northwest Natural Gas Company Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Northwest Natural Gas Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1173 Northwest Natural Gas Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Northwest Natural Gas Company has purchased the following applications: Rackspace Cloud for Application Hosting and Computing Services in 2020, Microsoft 365 for Collaboration in 2020, Avaya IQ for Customer Analytics in 2007 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Northwest Natural Gas Company is running and its propensity to invest more and deepen its relationship with Rackspace Technology , Microsoft , Cloudflare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Northwest Natural Gas Company revenues, which have grown to $843.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Northwest Natural Gas Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rackspace Technology | Legacy | Rackspace Cloud | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Avaya | Legacy | Avaya IQ | Customer Analytics | CRM | n/a | 2007 | 2007 |
In 2007 Northwest Natural Gas Company deployed Avaya IQ as part of its contact centre application suite to administer and maintain contact centre reporting, dashboards and analytics. Avaya IQ functioned as the Customer Analytics application supporting utilities customer service operations across contact centre and CRM workflows in the United States. The implementation is documented in a professional profile that explicitly lists Avaya IQ among the contact centre tools with administration and reporting responsibilities.
Operationally the deployment centered on reporting and dashboard generation and analytics capabilities, with administrators responsible for runtime reporting, dashboard configuration, and ongoing maintenance of analytics outputs. Configuration and usage focused on contact centre reporting modules and analytics workflows typical of Customer Analytics platforms, embedded into the company contact centre environment to support customer service and contact centre operational processes. Governance described in the profile emphasized continuous administration and reporting ownership for the Avaya IQ environment.
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Endpoint Detection and Response (EDR), EMM / MDM / MAM | CyberSecurity |
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2019 | 2019 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Enterprise Asset Management | ERP Services and Operations |
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2022 | 2022 |
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Plant Maintenance | ERP Services and Operations |
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2022 | 2022 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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ERP Financial | ERP Financial Management |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2020 | 2020 |
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