NW Natural
250 SW Taylor St.,
Portland, 97204, OR,
United States
Portland, 97204, OR,
United States
1 800-422-4012
Utilities
NW Natural Technographics
NW Natural Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by NW Natural and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1619 NW Natural employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NW Natural has purchased the following applications: SAP S/4 HANA for ERP Financial in 2020, SAP Enterprise Asset Management for Enterprise Asset Management in 2022, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NW Natural is running and its propensity to invest more and deepen its relationship with SAP , IFS , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NW Natural revenues, which have grown to $1.10 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NW Natural intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
NW Natural Tech Stack and Enterprise Applications
NW Natural ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP ERP ECC 6.0 | SAP S/4 HANA | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2022, Northwest Natural Gas Company implemented SAP S/4 HANA as its ERP Financial platform, migrating from SAP ERP ECC 6.0 under an internal upgrade program called Horizon. The implementation positioned SAP S/4 HANA as the transactional system of record for finance and enterprise asset management workflows while prioritizing Plant Maintenance capabilities.
Work in the EAM domain centered on SAP S/4 HANA Plant Maintenance PM configuration, with the Enterprise Asset Management lead managing end to end technical design and development for EAM processes. The deployment included integration of a complementary iOS based mobile work management solution, Clevest by IFS, to enable field crews to receive work orders and close tasks against SAP S/4 HANA PM. SAP EH&S coverage and oversight for environmental health and safety controls were incorporated into the roadmap, aligned with asset lifecycle and maintenance planning.
Technical architecture emphasized synchronized asset and work order flows between SAP S/4 HANA, the Clevest mobile layer, and geospatial systems such as ArcGIS, enabling location aware work execution and asset visualization. Integration patterns focused on API driven interfaces and mobile synchronization to support field operations, with the Enterprise Solutions Architect driving solution design and cross team development. The SAP S/4 HANA implementation retained the SAP application stack as the core enterprise platform for related operational and financial processes.
Governance and rollout were led by IT&S and an Enterprise Asset Management lead who served as consultant to business stakeholders, aligning technical vision with business requirements and guiding functional and technical teams through configuration and deployment. Operational scope targeted maintenance, field operations, geospatial teams, and EHS functions within NW Natural Gas Company, with the Horizon upgrade serving as the program vehicle for cutover. The Enterprise Solutions Architect role carried responsibility for ongoing EAM technical strategy and field solution implementation.
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NW Natural ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Enterprise Asset Management | Enterprise Asset Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, Northwest Natural Gas Company implemented SAP Enterprise Asset Management to centralize its asset maintenance and field work processes under the Enterprise Asset Management category. The deployment was led from the IT&S organization with an Enterprise Asset Management lead accountable for the end to end technical design and delivery of EAM domain solutions, aligning with business users and project teams during the Horizon S4 HANA upgrade timeframe.
The implementation of SAP Enterprise Asset Management emphasized SAP S/4HANA Plant Maintenance functional support, asset master data governance, preventive and corrective maintenance workflows, and mobile work management. The rollout included configuration for mobile-enabled work order creation and execution using an iOS based Clevest by IFS mobile work management solution, and integration of SAP EH&S processes where environmental health and safety workflows intersect with maintenance activities.
Architecturally the solution was positioned as an integrated EAM stack, with SAP S/4HANA PM as the core maintenance engine, Clevest providing field mobility and offline synchronization, and geospatial solutions such as ArcGIS products delivering location and mapping context for assets. The technical scope covered interfaces between SAP Enterprise Asset Management, the mobile work management layer, geospatial systems, and SAP EH&S, with emphasis on end to end technical solutions and mobile sync patterns to support field crews.
Governance and operationalization were organized around IT driven technical visioning and cross-functional collaboration, with the Enterprise Asset Management lead serving as consultant to key business stakeholders and project teams. Responsibilities included promoting asset data standards, defining configuration and integration patterns for SAP Enterprise Asset Management, and shepherding design decisions for field solution implementation and support across NW Natural Gas Company.
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Field Service Management | ERP Services and Operations |
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2017 | 2017 |
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Plant Maintenance | ERP Services and Operations |
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2022 | 2022 |
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NW Natural Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020 Northwest Natural Gas Company deployed Microsoft 365 to provide Collaboration capabilities referenced on its public website and across internal productivity channels. Microsoft 365 appears in the site source, indicating web-facing components alongside employee collaboration services. The deployment positions Microsoft 365 as the primary Collaboration platform for corporate communications and workforce productivity.
Implementation scope aligns with standard Collaboration modules, including Exchange Online email, Microsoft Teams communications, SharePoint content and intranet, OneDrive file synchronization, and Office productivity applications. Operational coverage is enterprise-wide, supporting corporate communications, document management, and cross-functional collaboration across Northwest Natural Gas Company. Governance is expected to follow centralized tenant administration for user provisioning, access governance, and content lifecycle controls consistent with Microsoft 365 deployments. Microsoft 365 Collaboration supports business functions for communications, records and document workflows and employee productivity.
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NW Natural Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2020 | 2020 |
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NW Natural CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Analytics | CRM |
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2007 | 2007 |
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NW Natural PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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NW Natural IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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NW Natural CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Endpoint Detection and Response (EDR), EMM / MDM / MAM | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at NW Natural
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Director, Customer Lifecycle Management | Director | Customer Service | |
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Senior Manager, Customer Acquisition | Manager | Customer Service | |
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Senior Manager, Communications & User Experience | Manager | Customer Service | |
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VP & Chief Information Officer | CXO | IT | |
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IT Infrastructure Manager | Manager | Finance | |
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Enterprise Applications Manager | Manager | IT | |
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Manager Enterprise Applications | Manager | IT | |
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VP Public Affairs & Sustainability | VP | Risk | |
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Vice President, Engineering & Utility Operations | VP | R&D | |
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VP, NW Natural Renewables | VP | Operations | |
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Director Facilities, Security & Emergency Management | Director | Operations | |
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Senior Director - Engineering and Project Management, NW Natural Renewables | Director | R&D | |
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Director of Renewable Resources | Director | Finance | |
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Utility Field Operations Manager | Manager | Operations | |
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Field Operations Supervisor | Manager | Operations | |
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Customer Acquisition Services Manager | Manager | Customer Support | |
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Customer Field Services 2 Manager | Manager | Customer Support | |
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Utility Field Services Senior Manager | Manager | Operations | |
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Director of IT Operations and Enterprise Architecture | Director | IT | |
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Director of Utility Field Services | Director | Operations | |
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Apps Being Evaluated by NW Natural Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from NW Natural IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the NW Natural digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD NW Natural Technographics
NW Natural is a Utilities organization based in United States,
with around 1619 employees and annual revenues of $1.10 billion.
NW Natural operates a diverse technology stack with applications such as
SAP S/4 HANA, SAP Enterprise Asset Management and Microsoft 365,
covering areas like ERP Financial, Enterprise Asset Management and Collaboration.
NW Natural has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Microsoft.
NW Natural recently adopted applications including
SAP Enterprise Asset Management in 2022, SAP S/4 HANA - Plant Maintenance (PM) in 2022 and SAP S/4 HANA in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of NW Natural’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates NW Natural’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete NW Natural technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.