Northwestern Medicine Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Northwestern Medicine and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 33000 Northwestern Medicine employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Northwestern Medicine has purchased the following applications: PayPal Enterprise for Payment Processing in 2020, HireRight Employment Background Checks for BackGround Screening in 2016, eClinicalWorks Cloud EHR for Electronic Health Record in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Northwestern Medicine is running and its propensity to invest more and deepen its relationship with PayPal , HireRight , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Northwestern Medicine revenues, which have grown to $8.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Northwestern Medicine intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayPal | Legacy | PayPal Enterprise | Payment Processing | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, Northwestern Medicine implemented PayPal Enterprise on its public website as a Payment Processing solution to handle online payment flows. The deployment uses PayPal Enterprise to provide hosted checkout capabilities and client side payment tokenization, aligning with typical Payment Processing architectures for secure card and wallet acceptance.
PayPal Enterprise is configured to support web checkout workflows and server side payment capture, integrating with the hospital system front end to present payment options during online transactions. The implementation emphasizes payment orchestration and PCI aligned data handling, positioning Northwestern Medicine PayPal Enterprise Payment Processing to manage online patient payment and e commerce payment flows through an embedded web payment layer.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HireRight | Legacy | HireRight Employment Background Checks | BackGround Screening | HCM | n/a | 2016 | 2017 |
In 2016, Northwestern Medicine implemented HireRight Employment Background Checks. The deployment addressed BackGround Screening needs for HR and talent acquisition across the health system, which supports approximately 33,000 employees, and it was planned against a daily HRIS landscape that included Taleo, HireRight, ImageNow, PeopleSoft, and Workday.
The HireRight Employment Background Checks implementation emphasized standard BackGround Screening capabilities, including automated candidate ordering, criminal record searches, employment and education verification, credential verification, and compliance workflow orchestration. Configuration work focused on screening templates by role and rule based triggers to align screening steps with healthcare credentialing and hiring policies.
Integrations connected HireRight to Taleo for candidate initiation, and to PeopleSoft and Workday for candidate to employee record reconciliation, while ImageNow was used for document imaging and retention workflows. These system connections supported screening status propagation, adjudication routing to hiring managers, and centralized retention of screening artifacts in the enterprise content environment.
Governance and operational controls were organized under HR and talent acquisition, with standardized ordering procedures, role based access controls for sensitive results, and defined workflows for exception handling and compliance review to meet healthcare hiring requirements.
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Benefits Administration | HCM |
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2012 | 2013 |
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Core HR | HCM |
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2012 | 2013 |
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Core HR | HCM |
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2012 | 2018 |
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Core HR | HCM |
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2020 | 2021 |
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Payroll, Core HR | HCM |
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2014 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2011 | 2012 |
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Talent Sourcing, Talent Management | HCM |
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2014 | 2018 |
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Workforce Management | HCM |
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2005 | 2017 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| eClinicalWorks | Legacy | eClinicalWorks Cloud EHR | Electronic Health Record | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014 Northwestern Medicine implemented eClinicalWorks Cloud EHR as an Electronic Health Record to support clinical and practice management functions. The deployment occurred amid the September 2014 acquisition of CDH Cadence Health, and operational responsibility included support for multiple ambulatory systems including Epic Ambulatory and Orthopaedic alongside eClinicalWorks instances.
The implementation footprint included eClinicalWorks EHR and eClinicalWorks PMS modules, supporting clinical documentation, patient records, scheduling, and practice management workflows consistent with Electronic Health Record operations. eClinicalWorks Cloud EHR configurations reflected a mixture of hosted and non hosted instances, with 47 discrete eClinicalWorks instances and numerous end users across practices in the Greater Chicago area.
Operational architecture combined on premises physical and virtual servers with cloud hosted eClinicalWorks instances, creating a hybrid topology for application hosting and persistence. Support and change control were integrated with ServiceNow and 360 Facility service management software to track incidents and formalize change workflows, and the environment coexisted with Epic Ambulatory and Orthopaedic deployments and other health system applications.
Governance centered on centralized service management and application support practices, with senior application analysts maintaining server infrastructure and practice level configurations across the 47 instances. The implementation emphasized operational sustainment, cross application support, and managed change processes through ServiceNow and 360 Facility rather than isolated point solutions.
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Electronic Health Record | ERP Services and Operations |
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2016 | 2016 |
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Electronic Health Record | ERP Services and Operations |
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2019 | 2019 |
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Electronic Health Record | ERP Services and Operations |
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2020 | 2020 |
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Electronic Health Record | ERP Services and Operations |
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2020 | 2020 |
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Patient Management | ERP Services and Operations |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2014 | 2014 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2012 | 2012 |
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Online Meeting Scheduling | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2016 | 2016 |
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CRM
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2016 | 2016 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2014 | 2014 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Cloud Storage | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||