AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Nova Gestoes Tech Stack and Enterprise Applications

Nova Gestoes Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Twilio Legacy Twilio Rich Communication Services Collaboration Collaboration n/a 2025 2025
In 2025 Nova Gestoes implemented Twilio Rich Communication Services to modernize collections and customer engagement in its banking and financial services operations. The deployment is classified under Collaboration and was executed alongside SMS, WhatsApp and Twilio Flex to establish a multichannel communications stack for collections workflows in Brazil and broader Latin America. The implementation of Twilio Rich Communication Services focused on rich media messaging and conversational flows integrated with Twilio Flex for agent handoffs and contact center orchestration. Configuration included channel orchestration logic to route customers to RCS first when available, fallback to WhatsApp or SMS, and templated message content to standardize debtor communications while enabling dynamic personalization at scale. Operational coverage targeted collections and customer engagement business functions, with the program reaching 56 percent of Nova Gestoes customer records via RCS. The multichannel rollout emphasized improving recoveries and rebuilding trust in debtor communications, and it restructured outbound cadence and agent escalation processes to reflect RCS conversational capabilities. Results reported by Twilio in 2025 include an RCS conversion rate of 4.5 percent compared to approximately 1 percent for SMS, demonstrating a differential in engagement for the new channel. The implementation therefore positioned Twilio Rich Communication Services as a Collaboration application supporting collections, orchestrated messaging, and contact center integration across Nova Gestoes operations.
Collaboration Collaboration 2018 2018
Nova Gestoes Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Automattic Legacy WordPress Web Content Management Content Management n/a 2016 2016
Nova Gestoes eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Automattic Legacy WooCommerce eCommerce eCommerce n/a 2016 2016
Nova Gestoes CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Support CRM 2025 2025
Tag Management CRM 2025 2025
Nova Gestoes TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2025 2025
Governance, Risk and Compliance TRM 2025 2025
Nova Gestoes PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2016 2016
Nova Gestoes IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2025 2025
Domain Name System (DNS) IaaS 2018 2018
Domain Name System (DNS) IaaS 2022 2022
Nova Gestoes CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2025 2025
Secure Sockets Layer (SSL) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at Nova Gestoes

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Nova Gestoes Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Nova Gestoes IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Nova Gestoes digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Nova Gestoes Technographics
Nova Gestoes is a Banking and Financial Services organization based in Brazil, with around 430 employees and annual revenues of $108.0 million.
Nova Gestoes operates a diverse technology stack with applications such as Twilio Rich Communication Services, WordPress and WooCommerce, covering areas like Collaboration, Web Content Management and eCommerce.
Nova Gestoes has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Twilio and Automattic.
Nova Gestoes recently adopted applications including Twilio Rich Communication Services in 2025, Intercom in 2025 and Google Tag Manager in 2025, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Nova Gestoes’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Nova Gestoes’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Nova Gestoes technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.