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● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

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● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

Nova Gestoes
Location
Rua Homero Francisco Terra, 141, Jardim Maristela,
Sao Paulo, 02807-040,
Brazil
Website
https://www.novagestoes.com.br/
Phone
55 73 99942-8896
Artw industry
Banking and Financial Services
Employee
Revenue

Nova Gestoes Technographics

Nova Gestoes Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Nova Gestoes and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 430 Nova Gestoes employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Nova Gestoes has purchased the following applications: Twilio Rich Communication Services for Collaboration in 2025 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Nova Gestoes is running and its propensity to invest more and deepen its relationship with Twilio or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Nova Gestoes revenues, which have grown to $108.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Nova Gestoes intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Nova Gestoes Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Twilio Legacy Twilio Rich Communication Services Collaboration Collaboration n/a 2025 2025
In 2025 Nova Gestoes implemented Twilio Rich Communication Services to modernize collections and customer engagement in its banking and financial services operations. The deployment is classified under Collaboration and was executed alongside SMS, WhatsApp and Twilio Flex to establish a multichannel communications stack for collections workflows in Brazil and broader Latin America. The implementation of Twilio Rich Communication Services focused on rich media messaging and conversational flows integrated with Twilio Flex for agent handoffs and contact center orchestration. Configuration included channel orchestration logic to route customers to RCS first when available, fallback to WhatsApp or SMS, and templated message content to standardize debtor communications while enabling dynamic personalization at scale. Operational coverage targeted collections and customer engagement business functions, with the program reaching 56 percent of Nova Gestoes customer records via RCS. The multichannel rollout emphasized improving recoveries and rebuilding trust in debtor communications, and it restructured outbound cadence and agent escalation processes to reflect RCS conversational capabilities. Results reported by Twilio in 2025 include an RCS conversion rate of 4.5 percent compared to approximately 1 percent for SMS, demonstrating a differential in engagement for the new channel. The implementation therefore positioned Twilio Rich Communication Services as a Collaboration application supporting collections, orchestrated messaging, and contact center integration across Nova Gestoes operations.
IT Decision Makers and Key Stakeholders at Nova Gestoes
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Nova Gestoes Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Nova Gestoes Technographics

Nova Gestoes is a Banking and Financial Services organization based in Brazil, with around 430 employees and annual revenues of $108.0 million.

Nova Gestoes operates a diverse technology stack with applications such as Twilio Rich Communication Services, covering areas like Collaboration.

Nova Gestoes has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Twilio.

Nova Gestoes recently adopted applications including Twilio Rich Communication Services in 2025, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Nova Gestoes’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Nova Gestoes’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Nova Gestoes technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.