NSW Ambulance
Balmain Road,
Sydney, 2039, NSW,
Australia
Sydney, 2039, NSW,
Australia
61 2 9320-7777
Government
NSW Ambulance Technographics
NSW Ambulance Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by NSW Ambulance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6128 NSW Ambulance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NSW Ambulance has purchased the following applications: Oracle e-Business Suite Accounts Payable for AP Automation in 2012, Oracle E-Business Suite HRMS for Core HR in 2012, Oracle Hyperion for EPM in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NSW Ambulance is running and its propensity to invest more and deepen its relationship with Oracle , PowerHealth Solutions , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NSW Ambulance revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NSW Ambulance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
NSW Ambulance Tech Stack and Enterprise Applications
NSW Ambulance ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle e-Business Suite Accounts Payable | AP Automation | ERP | n/a | 2012 | 2012 |
In 2012, NSW Ambulance implemented Oracle e-Business Suite Accounts Payable as part of an Oracle R12 Financial Supporting and Hyperion Reports building program, with the deployment categorized under AP Automation. The program encompassed financial modules and reporting workstreams to support payables and the broader finance function.
Implementation covered Oracle modules including PO, AR, AP, EB-TAX, FA, CE, GL and I-Procedure, and included Oracle Hyperion for financial reporting. Oracle e-Business Suite Accounts Payable was configured for accounts payable processing while Oracle Hyperion reports were constructed from chart of accounts hierarchy analysis, POV setup and member selections to produce actual, budget, forecast and projection views.
Operational integrations included the Oracle Hyperion reporting layer and reconciliation procedures with the legacy reports system to validate authoritative figures. The rollout supported business functions and user groups for I-procurement, AP, AR, FA, GL and I-expense and delivered management reporting coverage across 50 cost centres.
Governance and daily operations responsibilities documented in the program included Oracle system data enquiry support for multiple SME levels, day to day Oracle financial process support and data reconciliation for built Oracle Hyperion financial reports. Outcomes recorded include independent report building capability in Oracle Hyperion and issuance of all management reports across 50 cost centres from Oracle Hyperion with data accuracy, alongside continued operational support for I-procurement, AP, AR, FA and GL users.
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ERP Financial | ERP |
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2012 | 2013 |
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Expense Management | ERP |
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2012 | 2013 |
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Subscription and Recurring Billing | ERP |
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2011 | 2011 |
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NSW Ambulance HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite HRMS | Core HR | HCM | n/a | 2012 | 2013 |
In 2012 NSW Ambulance implemented Oracle E-Business Suite HRMS as its Core HR solution to consolidate workforce administration and payroll support across the service. The Oracle E-Business Suite HRMS deployment was positioned within the broader Reform Plan for NSW Ambulance, aligning HR systems with strategic directions to strengthen leadership, workforce and governance.
The implementation focused on Core HR capabilities typical of the category, including centralized employee records, position and role management, payroll processing, leave and absence management, and HR reporting and security role configuration. Configuration work emphasized workforce administration workflows and role-based access controls to support paramedic rostering, credentialing and formal personnel transactions.
This Oracle E-Business Suite HRMS project ran alongside parallel HR initiatives reported by NSW Ambulance, specifically ongoing transition work to StaffLink Human Resource Information System and the implementation of HealthRoster to align with NSW Health workforce systems. Governance for system rollout and reform execution was overseen by a high level Steering Committee that coordinated stakeholders across Local Health Districts and statewide ambulance operations.
Operational context for the 2012 rollout included a period of rapid demand and organizational change, with 2012/13 activity showing an average of 3,340 responses per day and an increase in emergency responses. By June 2013 NSW Ambulance reported 11 of 34 Reform Plan items complete and the remainder on track, while parallel operational projects delivered measurable service changes such as reduced off stretcher delays and new triage pathways. The narrative links the Oracle E-Business Suite HRMS implementation to broader workforce and governance reform efforts rather than to discrete measured HR outcomes.
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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NSW Ambulance EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Hyperion | EPM | EPM | n/a | 2012 | 2012 |
In 2012, NSW Ambulance deployed Oracle Hyperion as its EPM solution to centralize financial and management reporting for finance and budgetary control. Oracle Hyperion was used to create consolidated management reports and to provide a reporting layer that supported actual, budget, forecast and projection financial views for finance stakeholders.
The implementation focused on Oracle Hyperion report design driven by chart of accounts hierarchy analysis, point of view setup, and member selection configuration. Reports were built to support multiple POV selections and cost centre views, with the implementation producing management reports across 50 cost centres based on COA structure and reporting requirements.
Oracle Hyperion was implemented alongside Oracle R12 financial processing, with reporting consuming data from ERP financial modules explicitly including PO, AR, AP, EB-TAX, FA, CE, GL and I-Procedure. Operational support extended to business users across I-procurement, AP, AR, FA, GL and I-expense processes, with daily Oracle financial system support and data enquiry services for subject matter experts.
Governance and operational controls included systematic data reconciliation of Oracle Hyperion financial reports against the existing reporting system, resolution of data issues and report design iterations. The deployment delivered independently produced management reports from Oracle Hyperion across 50 cost centres with validated data accuracy, and ongoing day to day support for Oracle financial processing and reporting workflows.
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NSW Ambulance Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2012 | 2013 |
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NSW Ambulance IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Backup as a Service (BaaS) | IaaS |
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2013 | 2013 |
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Cloud Storage | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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NSW Ambulance CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at NSW Ambulance
| First Name | Last Name | Title | Function | Department | Phone | |
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Director Information and Digital Services (CIO) | Director | IT | |
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Finance Manager | Manager | Finance | |
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Executive Director Finance and Corporate Services | Director | Finance | |
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Associate Director of Finance | Director | Finance | |
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Executive Director - Clinical Systems Integration | Director | IT | |
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Finance Business Partner | Manager | Finance | |
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Senior Management Accountant | Manager | Finance | |
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ICT Partnership and Performance Manager | Manager | Finance | |
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Manager, ICT Projects | Manager | Finance | |
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Manager Human Resource Services | Manager | HR | |
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Acting Executive Director, People & Culture | Director | HR | |
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Apps Being Evaluated by NSW Ambulance Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from NSW Ambulance IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the NSW Ambulance digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD NSW Ambulance Technographics
NSW Ambulance is a Government organization based in Australia,
with around 6128 employees and annual revenues of $1.00 billion.
NSW Ambulance operates a diverse technology stack with applications such as
Oracle e-Business Suite Accounts Payable, Oracle E-Business Suite HRMS and Oracle Hyperion,
covering areas like AP Automation, Core HR and EPM.
NSW Ambulance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle.
NSW Ambulance recently adopted applications including
Cloudflare CDN in 2022, Servicenow Security Incident Response in 2018 and Oracle Taleo Cloud Service in 2017,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of NSW Ambulance’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates NSW Ambulance’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete NSW Ambulance technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.