NTT DoCoMo
Sanno Park Tower, 11-1, Nagata-cho 2-chome, Chiyoda-ku,
Tokyo, 100-6150,
Japan
Tokyo, 100-6150,
Japan
81 3-5156-1111
Communications
NTT DoCoMo Technographics
NTT DoCoMo Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by NTT DoCoMo and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 22955 NTT DoCoMo employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NTT DoCoMo has purchased the following applications: SAP S/4 HANA for ERP Financial in 2016, NetCracker Technology Digital Business Enablement for OSS/BSS in 2016, VMware Private AI Foundation with NVIDIA for AI infrastructure in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NTT DoCoMo is running and its propensity to invest more and deepen its relationship with SAP , Apple , NEC Corporation or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NTT DoCoMo revenues, which have grown to $39.92 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NTT DoCoMo intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
NTT DoCoMo Tech Stack and Enterprise Applications
NTT DoCoMo ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP | NTT Data | 2016 | 2016 |
In 2016 NTT DoCoMo implemented SAP S/4 HANA as its ERP Financial platform, engaging NTT Data as the system integrator for the program. The deployment positioned SAP S/4 HANA on the SAP HANA in-memory architecture to provide a unified financial backbone and real-time data access for transactional and reporting workloads.
The implementation focused on core ERP Financial capabilities, including general ledger accounting, accounts payable, accounts receivable, financial close orchestration, and HANA-powered reporting and analytics. SAP S/4 HANA was configured to centralize financial master data and enable near real-time financial consolidation and operational reporting across standard finance workflows.
Operational scope included finance and accounting functions, where standardized processes and centralized reporting replaced dispersed spreadsheets and point reporting, improving situational visibility for business stakeholders. Governance included role-based access to SAP S/4 HANA financial modules and the establishment of automated reporting workflows to support month-end and ad hoc analysis.
According to the implementation notes, with SAP HANA users can pull out the latest data whenever they need to and grasp the situation from various viewpoints, reflecting the move to on-demand financial visibility enabled by SAP S/4 HANA and the HANA database.
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Payment Processing | ERP |
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2014 | 2014 |
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NTT DoCoMo ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NEC Corporation | Legacy | NetCracker Technology Digital Business Enablement | OSS/BSS | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 NEC Corporation completed deployment of network functions virtualization solutions for NTT DoCoMo using NetCracker Technology Digital Business Enablement, positioned in the OSS/BSS category. The deployment targeted DOCOMO commercial networks and is anchored on NFV architecture components provisioned by NEC and Netcracker.
The implementation included a virtualized evolved packet core, vEPC, that virtualizes LTE core functions including the mobility management entity MME, the serving gateway S-GW and the packet data network gateway P-GW. NetCracker Technology Digital Business Enablement supplied a virtual network function manager component that handles lifecycle events for virtualized network functions.
The VNF Manager from Netcracker, a wholly owned NEC subsidiary, manages creation, activation, termination and update of VNFs, providing orchestrated lifecycle control across the virtualized core. Operational coverage was explicitly commercial mobile communication service delivery, with the solution intended to support core network operations and service provisioning workflows.
On March 9 DOCOMO started providing its commercial mobile communication service using the NFV technologies, demonstrating that the NetCracker Technology Digital Business Enablement deployment was put into production for live network traffic. Governance emphasis in the implementation centers on automated VNF lifecycle management and operational process integration for core network functions.
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OSS/BSS | ERP Services and Operations |
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2013 | 2014 |
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NTT DoCoMo AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| VMware by Broadcom | Legacy | VMware Private AI Foundation with NVIDIA | AI infrastructure | AI Development | n/a | 2024 | 2025 |
In 2024, NTT DoCoMo positioned VMware Private AI Foundation with NVIDIA as part of its AI infrastructure roadmap. NTT DoCoMo has deployed VMware Cloud Foundation as part of its infrastructure modernization, and Broadcom highlights the carrier as a major VMware Cloud Foundation customer in the Asia region, creating the platform context for private AI initiatives.
The VMware Private AI Foundation with NVIDIA framing for AI infrastructure implies deployment patterns centered on GPU accelerated model hosting, orchestration and model lifecycle management. Typical functional capabilities aligned to this architecture include model training and inference serving, model versioning and rollback, Kubernetes based orchestration, GPU resource scheduling, secure model serving endpoints, and role based access and identity controls to meet carrier security requirements.
Operational integration builds on the existing VMware Cloud Foundation deployment and NVIDIA GPU acceleration to consolidate compute and virtualization layers for telco workloads in Japan, with explicit business function focus on network automation and customer experience engineering. Public materials confirm VMware Cloud Foundation use but do not provide a dedicated DOCOMO Private AI case study, Broadcom states VCF customers are adopting Private AI services and DOCOMO’s VCF footprint positions the carrier to leverage Private AI infrastructure for telco use cases.
Governance considerations emphasized in this implementation context center on model lifecycle controls, data access governance and deployment workflow orchestration to align with carrier change control and security processes. The narrative outlines NTT DoCoMo, VMware Private AI Foundation with NVIDIA, AI infrastructure and the targeted telco business functions without asserting a published, product level DOCOMO Private AI deployment outcome.
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NTT DoCoMo Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2022 | 2022 |
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NTT DoCoMo CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2010 | 2010 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2022 | 2022 |
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NTT DoCoMo PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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Apps Development | PaaS |
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2025 | 2025 |
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Transactional Email | PaaS |
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2021 | 2021 |
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NTT DoCoMo IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at NTT DoCoMo
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by NTT DoCoMo Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from NTT DoCoMo IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the NTT DoCoMo digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD NTT DoCoMo Technographics
NTT DoCoMo is a Communications organization based in Japan,
with around 22955 employees and annual revenues of $39.92 billion.
NTT DoCoMo operates a diverse technology stack with applications such as
SAP S/4 HANA, NetCracker Technology Digital Business Enablement and VMware Private AI Foundation with NVIDIA,
covering areas like ERP Financial, OSS/BSS and AI infrastructure.
NTT DoCoMo has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, NEC Corporation and VMware by Broadcom.
NTT DoCoMo recently adopted applications including
VMware Private AI Foundation with NVIDIA in 2024, Adjust in 2021 and Bubble Platform in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of NTT DoCoMo’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates NTT DoCoMo’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete NTT DoCoMo technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.