Nuix North America
660 York Street, Suite 102,
San Francisco, 94110, CA,
United States
San Francisco, 94110, CA,
United States
1 877-470-6849
Communications
Nuix North America Technographics
Nuix North America Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Nuix North America and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Nuix North America employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Nuix North America has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2011, Greenhouse ATS for Applicant Tracking System in 2018, Rocket.chat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Nuix North America is running and its propensity to invest more and deepen its relationship with Oracle , Avalara , Greenhouse or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Nuix North America revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Nuix North America intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Nuix North America Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | MYOB AccountRight | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2011 | 2012 |
In 2011, Nuix North America implemented Oracle NetSuite ERP. The deployment migrated financial operations from MYOB AccountRight and targeted ERP Financial capabilities to centralize accounts receivable, billing, collections, and license billing processes across North America.
Configuration emphasized accounts receivable workflows, custom invoice generation, aging and collections management, credit memo processing, and software license issuance through the company portal. Oracle NetSuite ERP was configured to produce daily aging reports and to support regional revenue forecasting, with billing workflows designed to handle custom invoices tied to sales orders.
The implementation included an explicit integration between Salesforce and Oracle NetSuite ERP to drive invoice creation and to reconcile sales order information with billing records. Operational coverage extended across the United States, Canada and Mexico, with the North America billing and collections team communicating continuously with sales representatives and issuing licenses to customers through the portal.
Governance centered on daily reporting and a formal communication cadence between the North America accounting team and a centralized accounting group in Sydney, Australia, using regular calls and shared reports to resolve billing, collections and licensing issues. The accounts receivable and collections processes managed in Oracle NetSuite ERP consistently met or exceeded monthly revenue forecasting targets as recorded by the regional billing officer.
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Expense Management | ERP Financial Management |
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2011 | 2012 |
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Tax Management | ERP Financial Management |
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2014 | 2015 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2018 | 2019 |
In 2018, Nuix North America implemented Greenhouse ATS to manage recruiting operations. The Greenhouse ATS served as the Applicant Tracking System for People & Culture and Talent Acquisition, handling end to end candidate lifecycle activities including requisition intake, interview coordination and room bookings, candidate liaison, pre-employment screening and checks, and onboarding plan preparation and scheduling.
A People & Culture Administrator supported day to day Greenhouse ATS administration, executing interview scheduling, candidate communications, screening processes, analysis and reporting, document preparation and maintenance of personnel information to enable execution of the People & Culture operational plan. Operational coverage was focused on Nuix North America HR and TA processes, with governance and workflow responsibilities coordinated through the Senior P&C Business Partner, and Greenhouse ATS providing the core Applicant Tracking System capabilities for recruiting administration, compliance checks and operational reporting.
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Recruiting, Applicant Tracking System | HCM |
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2024 | 2024 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Nuix North America implemented Rocket.chat for Chatbots and Conversational AI on its corporate website. The deployment embedded Rocket.chat as a public-facing conversational interface to capture customer inquiries, initiate live chat sessions, and provide a persistent channel for visitor interactions. The solution is focused on website-driven customer engagement and supports the companys support and sales functions, exposing a web chat widget to site visitors and routing conversations to internal teams.
The Rocket.chat implementation leverages standard conversational capabilities aligned with the Chatbots and Conversational AI category, including real-time messaging, session management, chat transcripts, and human agent handoff workflows. Operational coverage is centered on the website channel, with governance oriented toward chat session handling, transcript retention, and access controls for support and sales agents. This configuration establishes Rocket.chat as Nuix North America Chatbots and Conversational AI for customer engagement on its website.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2018 | 2018 |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics, Lead Generation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2013 | 2014 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2011 | 2012 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Incident Management | ITSM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2013 | 2014 |
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Database Management | IaaS |
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2016 | 2016 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Nuix North America
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Nuix North America Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Nuix North America IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Nuix North America digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Nuix North America Technographics
Nuix North America is a Communications organization based in United States,
with around 300 employees and annual revenues of $50.0 million.
Nuix North America operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Greenhouse ATS and Rocket.chat,
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
Nuix North America has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Greenhouse and Rocket.chat.
Nuix North America recently adopted applications including
Pinpoint ATS in 2024, ServiceNow Customer Service Management in 2022 and ServiceNow Automation Engine in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Nuix North America’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Nuix North America’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Nuix North America technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.