Nuvei
1100 Boulevard RenГ©-LГ©vesque O, Suite 900,
Montreal, H3B 4N4, QC,
Canada
Montreal, H3B 4N4, QC,
Canada
1 866-687-3722
Banking and Financial Services
Nuvei Technographics
Nuvei Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Nuvei and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2202 Nuvei employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Nuvei has purchased the following applications: Apple Pay for Payment Processing in 2021, Crisp for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Nuvei is running and its propensity to invest more and deepen its relationship with Apple , Google , Nuvei or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Nuvei revenues, which have grown to $700.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Nuvei intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Nuvei Tech Stack and Enterprise Applications
Nuvei ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Pay | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, Nuvei implemented Apple Pay on their website. Apple Pay is deployed as a Payment Processing option to enable digital wallet checkout within Nuvei's online payment flows, providing customers with an Apple Pay payment sheet for web commerce. The implementation centers on the Apple Pay application name and integrates the digital wallet as a first class payment method in the website checkout experience. This configuration positions Nuvei Apple Pay Payment Processing to serve online payment acceptance and customer-facing checkout functions.
The deployment follows Apple Pay on the Web patterns, including client-side Apple Pay JavaScript invocation, merchant validation and server-side session handling to exchange tokenized payment credentials, integrating into Nuvei's web checkout and payment processing architecture. Functional modules and capabilities implemented include digital wallet checkout initiation, payment tokenization and browser-level payment sheet invocation, which are typical components of Payment Processing solutions. Operational scope is limited to the company website and impacts online commerce, payments operations and checkout engineering teams, with governance focused on payment acceptance configuration and operational monitoring within Nuvei's payment processing workflows.
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Nuvei AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Crisp IM | Legacy | Crisp | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Nuvei implemented Crisp on its public website. Nuvei implemented the Crisp application in the Chatbots and Conversational AI category to provide web-based conversational engagement for customer support and merchant sales inquiries, positioning Crisp as the primary website chat interface for customer-facing interactions.
The deployment leverages Crisp capabilities typical of the Chatbots and Conversational AI category, including a website-embedded chat widget, automated messaging, rule-based routing and live agent handoff to support conversational workflows and lead capture. Operational scope centers on customer support and sales functions, with configuration focused on conversation templates, session transcripts and agent workflow orchestration. Governance and operational control are exercised through application configuration and chat workflow rules applied to Nuvei's corporate web channel.
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Nuvei Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 Nuvei implemented Microsoft 365 as its Collaboration platform. Public site references indicate Microsoft 365 assets are in use on the Nuvei website, confirming the vendor relationship with Microsoft and the 2018 deployment year.
The Microsoft 365 implementation centers on core collaboration capabilities, including enterprise email, cloud document libraries with coauthoring, and real time meetings and chat functionality. Microsoft 365 is used to provide corporate productivity suites and collaboration tooling across knowledge work, aligning platform capabilities with document lifecycle and communication workflows.
Architecturally the deployment follows a cloud tenant model with centralized administration and role based access controls to manage user provisioning and policy enforcement. Operational scope spans corporate IT and shared services, supporting internal communications, document collaboration, and productivity for business functions such as finance, operations, and support.
Governance is organized through centralized administration, policy configuration for retention and access, and provisioning workflows to enforce security and compliance across collaboration workloads. The Nuvei Microsoft 365 Collaboration deployment is positioned as the enterprise collaboration backbone for internal productivity and communications.
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Nuvei Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2022 | 2022 |
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Nuvei eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2023 | 2023 |
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Nuvei CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2023 | 2023 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Nuvei ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2015 | 2015 |
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Nuvei IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Nuvei CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Nuvei Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PEO (Professional Employer Organization) | Professional Services |
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2025 | 2025 |
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IT Decision Makers and Key Stakeholders at Nuvei
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President, Customer Experience | VP | Customer Service | |
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Senior Director Customer Experience & Engagement | Director | Customer Service | |
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Contact Center Manager | Manager | Customer Service | |
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Group Chief Technology Officer | CXO | IT | |
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Director Sales Operations | Director | Sales | |
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Software QA Team Lead | Non Manager | IT | |
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Apps Being Evaluated by Nuvei Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Nuvei IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Nuvei digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Nuvei Technographics
Nuvei is a Banking and Financial Services organization based in Canada,
with around 2202 employees and annual revenues of $700.0 million.
Nuvei operates a diverse technology stack with applications such as
Apple Pay, Crisp and Microsoft 365,
covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
Nuvei has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Apple, Crisp IM and Microsoft.
Nuvei recently adopted applications including
Hilan BPO in 2025, Mirakl Marketplace Platform in 2023 and Zendesk Support Ticketing System in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Nuvei’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Nuvei’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Nuvei technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.