Pompano Beach, 33062, FL,
United States
NXTurn Technographics
NXTurn Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by NXTurn and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 22 NXTurn employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
NXTurn has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2019, Oracle NetSuite Commerce for eCommerce in 2013, Automattic Jetpack CRM for CRM in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NXTurn is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Oracle , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NXTurn revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NXTurn intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
NXTurn Tech Stack and Enterprise Applications
NXTurn AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019 NXTurn deployed LiveChat on its corporate website as a customer engagement layer within its Chatbots and Conversational AI footprint. The LiveChat implementation is centered on a web messenger that surfaces on public pages to capture inbound inquiries and route conversations to frontline client services and sales staff.
LiveChat was configured to use the vendor web widget, canned replies, proactive messaging, and basic automated workflows to triage visitors and collect contact information. The implementation emphasizes conversational lead capture and real time support capabilities typical of Chatbots and Conversational AI, with chat transcripts and session metadata retained for operational follow up.
Operationally the LiveChat deployment covers NXTurn website traffic in the United States and is used by client services and sales functions to handle initial queries and qualify prospects. Governance was established around chat availability windows, message templates, and transcript handling to align chat operations with existing customer response processes.
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NXTurn eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite Commerce | eCommerce | eCommerce | n/a | 2013 | 2013 |
In 2013, NXTurn implemented Oracle NetSuite Commerce, deploying a cloud eCommerce platform to consolidate its online storefront and transactional workflows. The implementation was scoped to serve a small professional services firm with 22 employees, focusing on a single corporate commerce instance rather than a distributed multi-site architecture.
Oracle NetSuite Commerce was configured to support standard eCommerce functional modules including product catalog management, storefront presentation and checkout flows, shopping cart and customer account management, order management and fulfillment orchestration, payment processing and tax handling. Configuration emphasized catalog and SKU control, promotional pricing rules, configurable checkout workflows, and customer profile and permissions to match a compact organizational model.
Integrations were implemented at an application level to synchronize commerce transactions with NXTurn operational systems, using available API and web service patterns to push orders and customer data into back office financial and inventory workflows. Operational coverage included commerce, sales and marketing coordination for product content and promotions, and customer service handling for order inquiries.
Governance was structured around centralized content management and role based order processing handoffs, with defined escalation workflows for order exceptions and a staged rollout approach to training commercial and operations staff. The narrative centers on Oracle NetSuite Commerce as the chosen eCommerce platform, delivering a consolidated cloud storefront and order management backbone for NXTurn.
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NXTurn CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | Automattic Jetpack CRM | CRM | CRM | n/a | 2019 | 2019 |
In 2019, NXTurn implemented Automattic Jetpack CRM. The Automattic Jetpack CRM deployment is embedded on their website and serves as the company’s primary system for customer relationship management in the CRM category, supporting client intake and interaction tracking for the professional services firm.
The implementation centers on core CRM capabilities, with contact and company records, web-based lead capture mapped from site forms, activity logging, and pipeline tracking configured inside Automattic Jetpack CRM. Configuration work emphasized customized contact fields, form-to-lead mapping, and task and activity records to support sales outreach and client delivery workflows.
Operational coverage focuses on sales, client services, and marketing touchpoints that originate on the website, consolidating inbound inquiries into the Automattic Jetpack CRM instance. Governance was structured for a small team environment, using site-based administration and user role controls to manage access, record ownership, and workflow assignment.
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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NXTurn IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at NXTurn
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Director of Ecommerce Solutions | Director | Finance | ||||
| Principal | Director | Finance | ||||
| Partner | Manager | Finance |
Apps Being Evaluated by NXTurn Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||