AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

NXTurn Tech Stack and Enterprise Applications

NXTurn AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019 NXTurn deployed LiveChat on its corporate website as a customer engagement layer within its Chatbots and Conversational AI footprint. The LiveChat implementation is centered on a web messenger that surfaces on public pages to capture inbound inquiries and route conversations to frontline client services and sales staff. LiveChat was configured to use the vendor web widget, canned replies, proactive messaging, and basic automated workflows to triage visitors and collect contact information. The implementation emphasizes conversational lead capture and real time support capabilities typical of Chatbots and Conversational AI, with chat transcripts and session metadata retained for operational follow up. Operationally the LiveChat deployment covers NXTurn website traffic in the United States and is used by client services and sales functions to handle initial queries and qualify prospects. Governance was established around chat availability windows, message templates, and transcript handling to align chat operations with existing customer response processes.
NXTurn eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite Commerce eCommerce eCommerce n/a 2013 2013
In 2013, NXTurn implemented Oracle NetSuite Commerce, deploying a cloud eCommerce platform to consolidate its online storefront and transactional workflows. The implementation was scoped to serve a small professional services firm with 22 employees, focusing on a single corporate commerce instance rather than a distributed multi-site architecture. Oracle NetSuite Commerce was configured to support standard eCommerce functional modules including product catalog management, storefront presentation and checkout flows, shopping cart and customer account management, order management and fulfillment orchestration, payment processing and tax handling. Configuration emphasized catalog and SKU control, promotional pricing rules, configurable checkout workflows, and customer profile and permissions to match a compact organizational model. Integrations were implemented at an application level to synchronize commerce transactions with NXTurn operational systems, using available API and web service patterns to push orders and customer data into back office financial and inventory workflows. Operational coverage included commerce, sales and marketing coordination for product content and promotions, and customer service handling for order inquiries. Governance was structured around centralized content management and role based order processing handoffs, with defined escalation workflows for order exceptions and a staged rollout approach to training commercial and operations staff. The narrative centers on Oracle NetSuite Commerce as the chosen eCommerce platform, delivering a consolidated cloud storefront and order management backbone for NXTurn.
NXTurn CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Automattic Legacy Automattic Jetpack CRM CRM CRM n/a 2019 2019
In 2019, NXTurn implemented Automattic Jetpack CRM. The Automattic Jetpack CRM deployment is embedded on their website and serves as the company’s primary system for customer relationship management in the CRM category, supporting client intake and interaction tracking for the professional services firm. The implementation centers on core CRM capabilities, with contact and company records, web-based lead capture mapped from site forms, activity logging, and pipeline tracking configured inside Automattic Jetpack CRM. Configuration work emphasized customized contact fields, form-to-lead mapping, and task and activity records to support sales outreach and client delivery workflows. Operational coverage focuses on sales, client services, and marketing touchpoints that originate on the website, consolidating inbound inquiries into the Automattic Jetpack CRM instance. Governance was structured for a small team environment, using site-based administration and user role controls to manage access, record ownership, and workflow assignment.
Marketing Analytics CRM 2020 2020
Marketing Automation CRM 2018 2018
NXTurn IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013

IT Decision Makers and Key Stakeholders at NXTurn

First Name Last Name Title Function Department Email Phone
Director of Ecommerce Solutions Director Finance
Principal Director Finance
Partner Manager Finance

Apps Being Evaluated by NXTurn Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from NXTurn IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the NXTurn digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD NXTurn Technographics
NXTurn is a Professional Services organization based in United States, with around 22 employees and annual revenues of $2.0 million.
NXTurn operates a diverse technology stack with applications such as LiveChat, Oracle NetSuite Commerce and Automattic Jetpack CRM, covering areas like Chatbots and Conversational AI, eCommerce and CRM.
NXTurn has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as LiveChat, Inc., Oracle and Automattic.
NXTurn recently adopted applications including Mixpanel in 2020, LiveChat in 2019 and Automattic Jetpack CRM in 2019, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of NXTurn’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates NXTurn’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete NXTurn technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.