NYC Health + Hospitals
55 Water St,
New York, 10004, NY,
United States
New York, 10004, NY,
United States
1 212-788-3339
Healthcare
NYC Health + Hospitals Technographics
NYC Health + Hospitals Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by NYC Health + Hospitals and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 45000 NYC Health + Hospitals employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NYC Health + Hospitals has purchased the following applications: Sterling Background Check for BackGround Screening in 2019, Epic ASAP for Clinical Trial Management in 2017, Microsoft Power BI for Analytics and BI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NYC Health + Hospitals is running and its propensity to invest more and deepen its relationship with Sterling Talent Solutions , Epic Systems , MDLand or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NYC Health + Hospitals revenues, which have grown to $12.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NYC Health + Hospitals intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
NYC Health + Hospitals Tech Stack and Enterprise Applications
NYC Health + Hospitals HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2019 | 2019 |
In 2019, NYC Health + Hospitals implemented Sterling Background Check to centralize BackGround Screening within Corporate Human Resources. Sterling Background Check was provisioned as the primary screening application supporting Talent Acquisition and personnel representatives in New York, aligning the application, hiring workflows, and onboarding queues under a single screening tool.
The deployment focused on background investigations and credentialing verifications, with Sterling Background Check configured to manage criminal and identity screening workflows alongside explicit checks such as Child Abuse registry queries and E-Verify employment eligibility verifications. The implementation integrated screening results into recruiter workflows used to screen resumes, schedule interviews, and forward qualified candidates to hiring managers, supporting standard screening orchestration and adjudication steps common to BackGround Screening platforms.
Operational coverage centered on the Corporate Human Resources Department, specifically HR Talent Acquisition and Personnel Representatives who also generate HR letters, schedule monthly orientations, and coordinate referrals to Occupational Health Services. Screening outputs from Sterling Background Check were used to inform Civil Service Hiring Pool participation and to populate personnel files reviewed for Joint Commission compliance, embedding screening artifacts into downstream onboarding and compliance documentation.
Governance was organized around hiring regulation adherence and credential verification control points, with screening and verification processes incorporated into recruiter tasks and personnel file review cycles. The configuration emphasized workflow controls for identity and credential adjudication, evidence capture for compliance, and role based access for HR staff handling sensitive screening data.
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NYC Health + Hospitals ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Legacy | Epic ASAP | Clinical Trial Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, NYC Health + Hospitals supported Epic ASAP as part of its Clinical Trial Management tooling during a deployment and support window spanning September 2016 to December 2017. The engagement delivered Level 1 help desk coverage to a 60,000 user population across New York facilities, with primary intake via phone and Remedy ticketing for computing and application access issues.
Support and configuration work for Epic ASAP and Epic EHR focused on end user installation, account provisioning and unlocking, authentication and access to patient records, and printing from the Epic application. Technicians resolved application level problems and performed workstation level assistance ranging from password resets to software and hardware troubleshooting, reflecting common operational capabilities associated with Clinical Trial Management and clinical EHR access workflows.
Operational tooling and integrations used during the program included Remedy for ticket lifecycle management, Bomgar for remote desktop support, Active Directory for account and authentication management, Microsoft Exchange and Outlook for messaging issues, and enterprise collaboration tools such as Cisco Jabber and Webex for internal communications. The help desk also handled issues touching Quadramed and PeopleSoft systems when those systems intersected with user computing needs.
Governance and operational process elements included Level 1 support ownership, maintenance of an internal office wiki to capture knowledge and runbooks, and standardized ticket escalation and documentation practices through Remedy. NYC Health + Hospitals Epic ASAP Clinical Trial Management support emphasized centralized remote triage for clinical users, consistent use of remote support tooling, and documented help desk workflows to manage access and availability of the Epic application.
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Electronic Health Record | ERP Services and Operations |
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2017 | 2017 |
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Electronic Health Record | ERP Services and Operations |
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2020 | 2020 |
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Electronic Health Record | ERP Services and Operations |
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2017 | 2017 |
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Electronic Health Record | ERP Services and Operations |
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2016 | 2016 |
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Electronic Health Record | ERP Services and Operations |
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2019 | 2019 |
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Healthcare ERP | ERP Services and Operations |
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2017 | 2017 |
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Healthcare ERP | ERP Services and Operations |
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2017 | 2017 |
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Healthcare ERP | ERP Services and Operations |
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2017 | 2017 |
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Healthcare ERP | ERP Services and Operations |
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2018 | 2018 |
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Medical Practice Management | ERP Services and Operations |
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2007 | 2007 |
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Patient Management | ERP Services and Operations |
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2017 | 2017 |
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Patient Management, Medical Practice Management | ERP Services and Operations |
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2011 | 2012 |
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NYC Health + Hospitals Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2016 | 2018 |
In 2016, NYC Health + Hospitals implemented Microsoft Power BI for Analytics and BI to centralize patient experience measurement and reporting across the health system. The deployment focused on operationalizing patient experience data for Patient Experience Officers and medical practice services, with reports delivered to both mobile and desktop users. The implementation included a system wide SharePoint 365 content management and moderation page populated with customer experience literature, self authored embedded Microsoft Power BI reports, and Microsoft Stream channels hosting skill building videos. Office 365 PowerApps was used to invent two mobile survey applications and to build a mobile and desktop metric based recognition program, integrating survey capture with reporting workflows. A SQL Server backend was built and used to feed numerous Microsoft Power BI reports, enabling Patient Experience Officers to pinpoint units failing to conduct inpatient hourly rounds and to surface medical practice services failing to understand or communicate a patient’s care from their specialist. Power BI datasets and report embeddings were integrated into SharePoint 365 pages and PowerApps driven survey flows to connect operational data capture with analytical dashboards. Governance was applied through a single content creator and moderator role for the system wide SharePoint page, establishing a central repository for embedded Microsoft Power BI reports and training media. The Office 365 PowerApps mobile survey work carried a stated potential to eliminate $411,000 in annual costs, and the metric based recognition program was built to operationalize performance visibility across the organization.
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Analytics and BI | Analytics and BI |
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2023 | 2023 |
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Data Warehouse | Analytics and BI |
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2017 | 2017 |
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NYC Health + Hospitals Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2021 | 2021 |
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Online Meeting Scheduling | Collaboration |
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2017 | 2017 |
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NYC Health + Hospitals Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2016 | 2016 |
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NYC Health + Hospitals CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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NYC Health + Hospitals PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2020 | 2020 |
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Robotic Process Automation | PaaS |
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2015 | 2015 |
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NYC Health + Hospitals IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Network Management and Monitoring | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at NYC Health + Hospitals
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by NYC Health + Hospitals Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from NYC Health + Hospitals IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the NYC Health + Hospitals digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD NYC Health + Hospitals Technographics
NYC Health + Hospitals is a Healthcare organization based in United States,
with around 45000 employees and annual revenues of $12.00 billion.
NYC Health + Hospitals operates a diverse technology stack with applications such as
Sterling Background Check, Epic ASAP and Microsoft Power BI,
covering areas like BackGround Screening, Clinical Trial Management and Analytics and BI.
NYC Health + Hospitals has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sterling Talent Solutions, Epic Systems and Microsoft.
NYC Health + Hospitals recently adopted applications including
Palantir Foundry in 2023, Microsoft 365 in 2021 and Automattic Jetpack CRM in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of NYC Health + Hospitals’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates NYC Health + Hospitals’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete NYC Health + Hospitals technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.