Nylas
944 Market St,
San Francisco, 94102, CA,
United States
San Francisco, 94102, CA,
United States
1 415-578-1299
Professional Services
Nylas Technographics
Nylas Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Nylas and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 Nylas employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Nylas has purchased the following applications: Stripe Payments for Payment Processing in 2020, Zoom for Audio Video and Web Conferencing in 2022, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Nylas is running and its propensity to invest more and deepen its relationship with Stripe , Zoom Video Communications , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Nylas revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Nylas intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Nylas Tech Stack and Enterprise Applications
Nylas ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020 Nylas implemented Stripe Payments on their website. The deployment uses Stripe Payments as the customer-facing Payment Processing layer on nylas.com to accept online customer billing and one-time payments for its professional services offerings. Implementation leverages hosted checkout flows and API-driven payment forms to handle card authorization, capture, and tokenization.
The implementation centralizes Payment Processing workflows across sales and finance, with engineering responsible for integration and finance responsible for reconciliation and reporting. Stripe Payments is configured to emit webhook events for payment state changes and to reduce internal PCI scope through tokenization and hosted components. Functional capabilities align with payment capture and authorization, multi-payment method support, and webhook-based event processing for downstream billing workflows.
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Nylas Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2022 | 2022 |
In 2022, Nylas implemented Zoom as its primary Audio Video and Web Conferencing solution. The deployment centered on customer-facing and cross-functional collaboration use, with adoption by sales, sales engineering, product, and marketing teams across the organization of about 350 employees.
Zoom was used for prospect and customer meetings, live presentations and demos, and routine internal collaboration, reflecting standard Audio Video and Web Conferencing capabilities such as multi-party video, screen sharing, recording and scheduled meeting orchestration. The Zoom implementation supported consultative, full-cycle selling workflows used by Senior Account Executives for both inbound and outbound prospect engagement and demo delivery.
Operationally Zoom was used alongside Salesforce, Salesloft, Microsoft Office productivity tools and Gong within the sales tech stack, enabling meeting-based handoffs between Sales Engineers and Product teams and preserving recorded meeting artifacts for follow up. Governance and process change emphasized embedding Zoom-mediated demos into the sales cadence and coordinating meeting scheduling and content delivery across departments, with the application playing a central role in customer-facing sales motions.
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Collaboration | Collaboration |
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2017 | 2017 |
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Nylas Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Nylas implemented DocuSign eSignature on its website as a Digital Signing solution. The deployment embeds DocuSign eSignature into public web flows to capture legally binding electronic signatures for customer agreements and onboarding workflows, aligning the application with visible, customer-facing signature capture.
The implementation centers on web-based signing workflows and document presentation, using DocuSign eSignature to surface signature capture directly in the site user interface and to automate collection as part of online contract flows. Operational scope targets customer-facing functions including sales and legal review, with governance focused on standardizing signature workflows and enforcing consistent signature policy within the website channel.
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Nylas CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Account Based Marketing | CRM |
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2022 | 2022 |
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Customer Data Platform | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Sales Engagement | CRM |
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2022 | 2022 |
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Sales Engagement | CRM |
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2022 | 2022 |
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Nylas ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2022 | 2022 |
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Nylas PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2020 | 2020 |
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Apps Development | PaaS |
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2023 | 2023 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Nylas IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Nylas
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Sales | Director | Finance | |
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Manager, Customer Success Team | Manager | Customer Service | |
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Senior Customer Success Manager | Manager | Customer Service | |
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Senior Director of Customer Success | Director | Customer Service | |
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Senior Customer Success Manager | Manager | Customer Service | |
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Apps Being Evaluated by Nylas Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Nylas IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Nylas digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Nylas Technographics
Nylas is a Professional Services organization based in United States,
with around 350 employees and annual revenues of $60.0 million.
Nylas operates a diverse technology stack with applications such as
Stripe Payments, Zoom and DocuSign eSignature,
covering areas like Payment Processing, Audio Video and Web Conferencing and Digital Signing.
Nylas has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Stripe, Zoom Video Communications and DocuSign.
Nylas recently adopted applications including
Inflection PLG in 2024, Zoominfo Platform in 2023 and PostHog in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Nylas’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Nylas’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Nylas technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.