Albany, 12237, NY,
United States
NYRx (New York State Medicaid Pharmacy Program) Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by NYRx (New York State Medicaid Pharmacy Program) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 NYRx (New York State Medicaid Pharmacy Program) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NYRx (New York State Medicaid Pharmacy Program) has purchased the following applications: Rackspace Cloud for Application Hosting and Computing Services in 2016, Cisco Webex Meetings for Audio Video and Web Conferencing in 2025, McKesson CoverMyMeds for Business Process Management in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NYRx (New York State Medicaid Pharmacy Program) is running and its propensity to invest more and deepen its relationship with Rackspace Technology , Amazon Web Services (AWS) , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NYRx (New York State Medicaid Pharmacy Program) revenues, which have grown to $2.40 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NYRx (New York State Medicaid Pharmacy Program) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Rackspace Technology | Legacy | Rackspace Cloud | Application Hosting and Computing Services | IaaS | n/a | 2016 | 2016 | ||
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2025 | 2025 |
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| McKesson | Legacy | McKesson CoverMyMeds | Business Process Management | ERP Services and Operations | n/a | 2025 | 2025 | In 2025, NYRx implemented McKesson CoverMyMeds within the Business Process Management category to enable electronic prior authorization intake for the New York State Medicaid Pharmacy Program. McKesson CoverMyMeds was provisioned as an alternative channel to phone and fax for Electronic PA Requests, establishing a digital intake path for prior authorization submissions. Configuration and workflow design emphasized ePA orchestration, with structured submission templates, clinical documentation attachment handling, and automated routing into clinical review queues. The implementation supports program-specific review pathways for the Clinical Drug Review Program, Drug Utilization Review Board related workflows, the Brand Less Than Generic Program, Mandatory Generic Drug Program, Preferred Drug Program, Preferred Diabetic Supply Program, Single State SRAs for Preferred ARVs, and the NYRx Medication Assisted Treatment formulary procedures. Operational coverage references NYRx artifacts such as the eMedNY formulary file, Preferred Drug Lists, Preferred Drug Quick List, and existing forms, worksheets and notifications to validate formulary status and eligibility during PA processing. Document and notification flows were aligned with PDP and CDRP annual reporting requirements and SMAC information resources to ensure clinical reviewers and pharmacies have access to the same reference data during adjudication. Governance and rollout responsibilities were positioned with NYRx Education and Outreach for provider communications and electronic PA acceptance guidelines, with a published contact for program inquiries at NYRxEO@primetherapeutics.com. Process changes focused on centralizing prior authorization intake through McKesson CoverMyMeds, standardizing clinical review routing, and embedding structured documentation to support Medicaid Pharmacy Program operations. |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2025 | 2025 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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IT Service Management | ITSM |
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2025 | 2025 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2025 | 2025 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Web Application Firewalls (WAF) | CyberSecurity |
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2024 | 2024 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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