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● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

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● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

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● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

O Boticario
Location
n/a,
Curitiba, n/a,
Brazil
Website
https://www.boticario.com/
Phone
n/a
Artw industry
Consumer Packaged Goods
Employee
Revenue

O Boticario Technographics

O Boticario Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by O Boticario and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 O Boticario employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that O Boticario has purchased the following applications: Selbetti Nexcore for Call Center in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems O Boticario is running and its propensity to invest more and deepen its relationship with Selbetti or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing O Boticario revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for O Boticario intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

O Boticario Data, Technology Stack, and Enterprise Applications
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Selbetti Legacy Selbetti Nexcore Call Center CRM n/a 2021 2021
In 2021, O Boticario implemented Selbetti Nexcore, deploying Selbetti Nexcore as a Call Center solution to centralize omnichannel customer service and quality monitoring in Brazil. Selbetti cites O Boticario as a brand that integrated the vendor's CX contact center platform to consolidate service operations and monitoring across channels. Implementation signals indicate use of Nexcore CCaaS contact center capabilities and monitoring modules, with configurations oriented to omnichannel routing, agent desktop orchestration, and structured quality monitoring workflows. Selbetti Nexcore was positioned to unify voice, messaging, and digital channel handling while providing recording and evaluation capabilities consistent with Call Center functional terminology. Operational coverage focused on customer service and quality assurance teams within Brazil, aligning the Selbetti Nexcore Call Center application with front office customer care and CX governance. Vendor communications emphasize centralized monitoring and standardized evaluation processes as part of the implementation and ongoing governance.
IT Decision Makers and Key Stakeholders at O Boticario
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by O Boticario Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD O Boticario Technographics

O Boticario is a Consumer Packaged Goods organization based in Brazil, with around 80 employees and annual revenues of $20.0 million.

O Boticario operates a diverse technology stack with applications such as Selbetti Nexcore, covering areas like Call Center.

O Boticario has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Selbetti.

O Boticario recently adopted applications including Selbetti Nexcore in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of O Boticario’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates O Boticario’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete O Boticario technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.