AI Buyer Insights:

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

Oak Harbor Freight Lines
Location
1339 West Valley Hwy North,
Auburn, 98071, WA,
United States
Website
https://www.oakh.com/
Phone
1 253-288-8300
Artw industry
Transportation
Employee
Revenue

Oak Harbor Freight Lines Technographics

Oak Harbor Freight Lines Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Oak Harbor Freight Lines and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1700 Oak Harbor Freight Lines employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Oak Harbor Freight Lines has purchased the following applications: MercuryGate Final Mile for Real-Time Transportation Visibility in 2018, Freshservice for IT Service Management in 2023, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Oak Harbor Freight Lines is running and its propensity to invest more and deepen its relationship with MercuryGate International , Freshworks , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Oak Harbor Freight Lines revenues, which have grown to $225.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Oak Harbor Freight Lines intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Oak Harbor Freight Lines Tech Stack and Enterprise Applications

SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
MercuryGate International Legacy MercuryGate Final Mile Real-Time Transportation Visibility SCM n/a 2018 2018
In 2018, Oak Harbor Freight Lines implemented MercuryGate Final Mile in the Real-Time Transportation Visibility category to strengthen dispatch decision support and last mile delivery operations. The deployment was targeted at dispatcher workstreams, providing a system of record for selecting drivers and matching capacity to delivery commitments. Configuration emphasized dispatch decisioning, capacity matching, appointment and time window compliance, and analytics dashboards. MercuryGate Final Mile was configured to encode Oak Harbor business rules into operational workflows so dispatchers could consistently choose the correct driver with the correct capacity to meet required time windows. Operational coverage centered on dispatch and transportation operations, with the application supporting day-to-day carrier assignment and route selection processes. The implementation introduced structured, analytics-driven decision workflows that intersect with scheduling and on-road execution functional areas. Governance changes focused on aligning business rules to system-side logic and analytics, enabling dispatchers to act with greater confidence and consistency. While making dispatcher decisioning more systematic, MercuryGate Final Mile also provided Oak Harbor the agility to respond to change in operations as described in MercuryGate materials.
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freshworks Legacy Freshservice IT Service Management ITSM n/a 2023 2023
In 2023, Oak Harbor Freight Lines deployed Freshservice for IT Service Management. Oak Harbor Freight Lines uses Freshservice on their website to capture user tickets and provide a web-based self-service entry point, tying the Freshservice application directly to IT support and helpdesk business functions. The implementation centers on core IT Service Management capabilities, with Freshservice providing incident management, ticketing workflows, a public-facing knowledge base, and a self-service portal for end users. Configurations emphasize automated ticket intake from the website, category and priority routing, and knowledge article surfacing to reduce manual intake friction. Architecturally, Freshservice is positioned as a cloud delivered service integrated into the corporate website as the primary external touchpoint for support requests. Operational coverage focuses on IT helpdesk and end user support across the organization, converting web-submitted issues into managed tickets within Freshservice for assignment and resolution tracking. Governance and process changes concentrate on centralizing ticket intake through the website and standardizing ticket lifecycle workflows to align web-driven requests with internal IT processes. The deployment underscores a move to web-first service delivery, with Freshservice serving as the conduit between external user incidents and internal IT case management.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2019 2019
In 2019 Oak Harbor Freight Lines implemented Microsoft Azure Cloud Services to host and operate its public website. The deployment is classified under Application Hosting and Computing Services and focuses on web hosting, scalable compute, and cloud storage for site assets and application logic. Microsoft Azure Cloud Services was configured to provide compute instances, object storage, content distribution and centralized monitoring for the website. Configuration patterns emphasize autoscaling, load balancing, and consolidated logging to support the availability and operational management of front end and application workloads. The implementation is scoped to the company website and impacts IT operations and digital channels teams, with cloud resource provisioning aligned to DNS, certificate management and identity processes. Oak Harbor Freight Lines uses Microsoft Azure Cloud Services for Application Hosting and Computing Services to support web hosting and IT operations, with governance oriented around resource grouping, role based access control and budgetary controls to manage deployments and operational responsibilities.
Content Delivery Network IaaS 2015 2015
Content Delivery Network IaaS 2020 2020
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2017 2017

IT Decision Makers and Key Stakeholders at Oak Harbor Freight Lines

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Oak Harbor Freight Lines Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Oak Harbor Freight Lines IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Oak Harbor Freight Lines digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Oak Harbor Freight Lines Technographics
Oak Harbor Freight Lines is a Transportation organization based in United States, with around 1700 employees and annual revenues of $225.0 million.
Oak Harbor Freight Lines operates a diverse technology stack with applications such as MercuryGate Final Mile, Freshservice and Microsoft Azure Cloud Services, covering areas like Real-Time Transportation Visibility, IT Service Management and Application Hosting and Computing Services.
Oak Harbor Freight Lines has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as MercuryGate International, Freshworks and Microsoft.
Oak Harbor Freight Lines recently adopted applications including Freshservice in 2023, Cloudflare CDN in 2020 and Microsoft Azure Cloud Services in 2019, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Oak Harbor Freight Lines’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Oak Harbor Freight Lines’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Oak Harbor Freight Lines technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.