Oaks Hotels and Resorts
Bryant House Level 5, 26 Duporth Avenue,
Maroochydore, 4558, QLD,
Australia
Maroochydore, 4558, QLD,
Australia
61 7 5479-6922
Leisure and Hospitality
Oaks Hotels and Resorts Technographics
Oaks Hotels and Resorts Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Oaks Hotels and Resorts and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Oaks Hotels and Resorts employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Oaks Hotels and Resorts has purchased the following applications: Redmap AP Automation for AP Automation in 2018, Oracle Cloud HCM for Core HR in 2019, SABRE Synxis Guest Connect for Reservation and Booking Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Oaks Hotels and Resorts is running and its propensity to invest more and deepen its relationship with Redmap , Oracle , Humanforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Oaks Hotels and Resorts revenues, which have grown to $350.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Oaks Hotels and Resorts intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Oaks Hotels and Resorts Tech Stack and Enterprise Applications
Oaks Hotels and Resorts ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Redmap | Legacy | Redmap AP Automation | AP Automation | ERP | n/a | 2018 | 2018 |
In 2018 Oaks Hotels and Resorts implemented Redmap AP Automation for AP Automation to centralize accounts payable processing and control for its finance shared services supporting more than 60 hotels. The deployment targeted the finance administration function based at Maroochydore QLD, with day to day AP and AR administration, bank and balance sheet reconciliations, and month end processing executed from the Ambrose Building in Kunda Park.
Redmap AP Automation was configured to handle core AP modules including invoice capture and coding, supplier onboarding, invoice exception handling, approval routing, pay runs and trust payment authorisations, and processing of petty cash and expense claims. The implementation supported month end activities such as standard journals, accruals, pendings, profit and loss reporting and balance sheet reconciliations, and was used operationally to validate compliance to company purchase orders and to action supplier statement reconciliations and credit applications.
The solution was operated in a cloud computing environment and accessed through Citrix, and integrated operationally with Oracle Accounting Software, Redmap ERP Automation Software records, CMS Hospitality, PMS Property Management Software and Trust Accounting Software as part of financial workflows. Operational tooling included Monday for workflow and help desk coordination, Ingenico e-Payments and Expensify for payment and expense processing, and staff processed invoice exceptions and dual-system validations between Redmap AP Automation and Oracle during day to day operations. Governance was enforced through approval workflows, invoice validation steps and help desk escalation procedures, with finance staff responsible for supplier liaison, reconciliation tasks, website refunds and ad hoc audit support.
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ERP Financial | ERP |
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2019 | 2019 |
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Oaks Hotels and Resorts HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2019 | 2019 |
In 2019, Oaks Hotels and Resorts implemented Oracle Cloud HCM to establish a unified Core HR platform across its Australian operations, supporting roughly 2,000 employees. The rollout was executed in partnership with Evosys and ran alongside deployments of Oracle ERP Cloud and Oracle SCM Cloud to streamline end-to-end business processes across finance, supply chain, and human resources.
Oracle Cloud HCM was configured to deliver Core HR capabilities including centralized employee records, position and workforce management, absence and leave administration, and talent and performance workflows. Configuration emphasized shared master data models to align HR person records with financial and supply chain entities in the Oracle Cloud suite.
Integrations were structured within the Oracle Cloud footprint, linking Oracle Cloud HCM to Oracle ERP Cloud and Oracle SCM Cloud to enable consistent transaction and master data flows across HR, payroll adjacent processes, procurement, and operational planning. Evosys led implementation tasks such as solution configuration, testing, and phased rollout across HR and operations to minimize operational disruption.
Governance focused on centralized HR process ownership and standardized workflows, enabling Oaks Hotels and Resorts to streamline business processes and consolidate HR operations on Oracle Cloud HCM. The implementation positioned Oracle Cloud HCM as the Core HR system of record, tightly coupled with the companys ERP and SCM environments to support coordinated operational execution.
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Time and Attendance | HCM |
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2013 | 2013 |
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Oaks Hotels and Resorts ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SABRE | Legacy | SABRE Synxis Guest Connect | Reservation and Booking Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Oaks Hotels and Resorts deployed SABRE Synxis Guest Connect on their website. The deployment placed SABRE Synxis Guest Connect in the Reservation and Booking Management layer to present real-time rates and availability and to capture guest bookings through the brand web channel.
The implementation centers on online booking engine capabilities common to Reservation and Booking Management, including availability checks, rate presentation, booking capture, booking confirmation and guest profile collection to support reservations and e-commerce operations. Operational scope is focused on the corporate website channel, consolidating web-driven bookings under a centralized booking engine and standardizing web inventory and booking rules to align web sales workflows with property-level reservation processes.
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Oaks Hotels and Resorts AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Oaks Hotels and Resorts Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2017 | 2017 |
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Oaks Hotels and Resorts Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2017 | 2017 |
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Oaks Hotels and Resorts SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2019 | 2019 |
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Oaks Hotels and Resorts CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2017 | 2017 |
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Oaks Hotels and Resorts IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Oaks Hotels and Resorts
| First Name | Last Name | Title | Function | Department | Phone | |
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IT Operations Manager | Manager | IT | |
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Group Director of IT | Director | IT | |
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Operations Manager | Manager | Finance | |
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IT Project Manager | Manager | IT | |
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Chief Financial Officer | CXO | Finance | |
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Management Accountant | Manager | Finance | |
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Accounts Payable Manager | Manager | Finance | |
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Financial Controller | Director | Finance | |
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General Manager | Manager | Finance | |
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Apps Being Evaluated by Oaks Hotels and Resorts Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Oaks Hotels and Resorts IT executives and key decision makers. This section highlights Oaks Hotels and Resorts's latest recorded technology evaluations, including Oracle OPERA Cloud PMS for Hotel Property Management on 2026-07-12. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Oaks Hotels and Resorts digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-07-12 | Oaks Hotels and Resorts | Evaluated | Oracle | Oracle OPERA Cloud PMS | Hotel Property Management | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Oaks Hotels and Resorts Technographics
Oaks Hotels and Resorts is a Leisure and Hospitality organization based in Australia,
with around 2000 employees and annual revenues of $350.0 million.
Oaks Hotels and Resorts operates a diverse technology stack with applications such as
Redmap AP Automation, Oracle Cloud HCM and SABRE Synxis Guest Connect,
covering areas like AP Automation, Core HR and Reservation and Booking Management.
Oaks Hotels and Resorts has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Redmap, Oracle and SABRE.
Oaks Hotels and Resorts recently adopted applications including
Quantil CDN360 in 2021, Fastly in 2021 and Zendesk Service in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Oaks Hotels and Resorts’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Oaks Hotels and Resorts’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Oaks Hotels and Resorts technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.