Athens, 45701, OH,
United States
Oakview Dermatology Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Oakview Dermatology and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 Oakview Dermatology employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Oakview Dermatology has purchased the following applications: Fluentstream for Collaboration in 2023, Intuit Mailchimp for Marketing Automation in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Oakview Dermatology is running and its propensity to invest more and deepen its relationship with Fluentstream , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Oakview Dermatology revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Oakview Dermatology intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fluentstream | Legacy | Fluentstream | Collaboration | Collaboration | n/a | 2023 | 2023 |
In 2023, Oakview Dermatology selected Fluentstream as its Collaboration platform to deploy cloud-based calling and contact-center capabilities across nine locations in Ohio and South Carolina. The implementation targeted patient communications and outsourced call-center operations handling approximately 10,000 patient calls per month, and onboarding was completed in about eight weeks.
Fluentstream was configured to deliver contact-center features including listen, whisper, barge, analytics, and Rate Your Call alongside cloud calling to support remote agents. The deployment emphasized contact-center controls, call monitoring, and patient feedback workflows to operationalize outsourced call handling and centralized call oversight.
Operational scope covered nine clinic sites across two states, integrating Fluentstream into front-office and contact-center workflows for patient communications. Governance and rollout focused on a rapid eight week onboarding cadence, with reported outcomes of improved operational efficiency and enhanced remote work support.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp | Marketing Automation | CRM | n/a | 2012 | 2012 |
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