St. Louis, 63146, MO,
United States
Oakwood Systems Group Technographics
Oakwood Systems Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Oakwood Systems Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 110 Oakwood Systems Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Oakwood Systems Group has purchased the following applications: Stripe Payments for Payment Processing in 2020, Ruby Live Chat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Oakwood Systems Group is running and its propensity to invest more and deepen its relationship with Stripe , Ruby , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Oakwood Systems Group revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Oakwood Systems Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Oakwood Systems Group Tech Stack and Enterprise Applications
Oakwood Systems Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Oakwood Systems Group deployed Stripe Payments on its public website. Oakwood Systems Group uses Stripe Payments for Payment Processing to handle online client billing and website checkout flows. The implementation embeds Stripe Payments client side elements and server side payment orchestration to capture card payments and tokenize payment information, reducing Oakwood Systems Group PCI scope through payment tokenization.
The deployment scope centers on website checkout and e commerce transactions, routing payment events into corporate finance for reconciliation and reporting. Functional capabilities implemented include card acceptance, tokenized payment capture, and hosted checkout workflows, supporting client billing and project invoicing. Governance centralized payment collection under the finance organization and required updates to online checkout workflows and billing processes to align with Payment Processing controls.
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Oakwood Systems Group AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Oakwood Systems Group implemented Ruby Live Chat on its public website. Ruby Live Chat, classified in the Chatbots and Conversational AI category, was deployed as a cloud-hosted web chat widget to provide real-time visitor engagement, agent-handled conversational workflows, message routing, and transcript capture. The deployment emphasizes a SaaS widget architecture embedded in site pages rather than on-premise components, consistent with conversational AI and live chat operational patterns.
The implementation focused on front-office customer service and lead capture for Oakwood Systems Group, integrating the chat channel into existing website touchpoints used by professional services clients. Governance centered on configuring chat availability, scripted responses, routing rules, and transcript retention to support continuity of client interactions and internal follow-up workflows. Operational ownership was aligned to client-facing teams and service delivery functions, using Ruby Live Chat to structure conversational intake and routing across their customer engagement processes.
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Oakwood Systems Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 Oakwood Systems Group implemented Microsoft 365 to centralize Collaboration across its professional services operations. The company website explicitly references Microsoft 365, indicating a cloud first adoption for user productivity and external facing communications.
The deployment centers on a Microsoft 365 tenant providing core Collaboration capabilities, including Exchange Online for email, SharePoint Online for document management, and Microsoft Teams for real time meetings and chat. Identity and access are managed through Azure Active Directory for user provisioning and single sign on across Microsoft 365 services. Governance is implemented at the tenant level with administrative controls for mailbox, SharePoint site, and Teams lifecycle management to support internal communications and project delivery across Oakwood Systems Group in the United States.
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Oakwood Systems Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2021 | 2021 |
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Oakwood Systems Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Oakwood Systems Group
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Oakwood Systems Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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