London, W1D 1NN,
United Kingdom
Octopus Energy Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Octopus Energy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Octopus Energy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Octopus Energy has purchased the following applications: Aqilla for ERP Financial in 2017, HiBob Time Off for Absence and Leave Management in 2017, Databricks Data Intelligence Platform for ML and Data Science Platforms in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Octopus Energy is running and its propensity to invest more and deepen its relationship with Aqilla , SAP , Stripe or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Octopus Energy revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Octopus Energy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Aqilla | Legacy | Aqilla | ERP Financial | ERP Financial Management | n/a | 2017 | 2017 |
In 2017, Octopus Energy implemented Aqilla as its Online Accounting and Finance solution to provide a cloud-based accounting platform that could scale with the business. Octopus Energy Group was launched in 2016 and by the time of implementation the company operated a domestic arm serving over 1.8 million customers, a Kraken Technologies licensing footprint supporting over 17 million accounts, and was acquiring roughly 50,000 new residential customers each month, creating a requirement for a scalable financial platform.
The Aqilla deployment focused on core Online Accounting and Finance capabilities common to the category, including general ledger processing, accounts payable and receivable workflows, automated invoicing and financial reporting, and business intelligence reporting to support decision making. Octopus configured Aqilla to leverage cloud-based features for elastic transaction processing and centralized financial reporting, aligning system configuration to high-volume customer billing and revenue flows.
Operationally Aqilla was adopted by Octopus Energy’s finance and accounting teams with ongoing stewardship from Finance Manager Genny Wu, who joined in 2017 and continues to support the application as the preferred accounting platform. The implementation centralized accounting operations for the group, simplified accounting processes, and improved business intelligence through consolidated reporting and analytics driven from Aqilla.
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Expense Management | ERP Financial Management |
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2019 | 2019 |
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Payment Processing | ERP Financial Management |
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2024 | 2024 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HiBob | Legacy | HiBob Time Off | Absence and Leave Management | HCM | n/a | 2017 | 2017 |
In 2017, Octopus Energy implemented HiBob Time Off as its Absence and Leave Management application. The deployment centralized leave request processing, entitlement rules, and approval workflows to provide a single system for recording annual leave, sick leave, and ad hoc absence types.
Configuration work focused on absence policy automation, accrual calculations, multi-level approvals, and calendar-aware scheduling consistent with Absence and Leave Management functionality. HiBob Time Off was configured to manage leave entitlements, carryover rules, visibility controls for managers, and reporting on leave balances and usage to support operational workforce planning.
Operationally, project activity resurfaced in London between November 2020 and May 2021 when Octopus engaged in temporary payroll project support while transitioning to a new HRIS. That engagement included project managing the implementation of Hibob and performing high volume payroll checking for 2000 employees, with manual tax computations and manual holiday and sick calculations documented as part of payroll validation tasks.
Governance emphasis centered on formalizing absence approval workflows and aligning payroll validation checkpoints with HiBob Time Off records, supported by project management oversight during the HRIS transition. The implementation narrative links Octopus Energy, HiBob Time Off, Absence and Leave Management, and HR payroll reconciliation activities as part of an integrated HR operational program.
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Applicant Tracking System | HCM |
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2017 | 2017 |
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Core HR | HCM |
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2017 | 2017 |
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Employee Recognition and Rewards Management | HCM |
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2024 | 2024 |
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Payroll | HCM |
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2017 | 2017 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Databricks | Legacy | Databricks Data Intelligence Platform | ML and Data Science Platforms | AI Development | n/a | 2021 | 2021 |
In 2021, Octopus Energy adopted the Databricks Data Intelligence Platform. Kraken, the Octopus Energy Group platform, used Databricks to scale global data operations and Delta Sharing, cutting data processing costs by ~8x and reducing data load times from three days to eight hours.
The Databricks Data Intelligence Platform deployment centralized data engineering and analytics workloads for customer and operations analytics across Octopus businesses in the United Kingdom and international markets. The implementation emphasized Delta Lake data structures and Delta Sharing for governed distribution of curated datasets to downstream analytics consumers.
Functional capabilities implemented include data engineering pipelines, curated Delta Lake datasets, collaborative analytics workspaces and machine learning enabled model development consistent with ML and Data Science Platforms. The environment standardized batch and incremental processing to compress multi day loads into an eight hour operational window.
Operational coverage ran across Kraken teams supporting customer and operations analytics, with governance centered on shared Delta datasets and controlled data sharing to internal business units and international affiliates. Outcomes reported in the Databricks Kraken customer story include the ~8x reduction in processing costs and the decrease in data load time from three days to eight hours.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Speech Recognition AI | AI-Powered Application |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2023 | 2023 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2023 | 2023 |
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Survey and Questionnaire | Collaboration |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2021 | 2021 |
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Utilities Customer Care and Billing | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Database Management | IaaS |
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2019 | 2019 |
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Database Management | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2024 | 2024 |
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