AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Ofik Tech Stack and Enterprise Applications

Ofik ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP n/a 2008 2009
In 2008, Ofik deployed Oracle NetSuite ERP as an ERP Financial system. The implementation at Ofik was executed as part of a broader program led by a project manager and business consultant who delivered NetSuite across more than 15 Mexican companies, applying consistent configuration and governance patterns for mid-market manufacturing operations. The Oracle NetSuite ERP implementation covered core modules aligned to the company needs, including sales order processing, inventory management, manufacturing operations and maintenance management. Implementation tasks explicitly included business process analysis, system setup and system specific customization, debugging and migration of information, and the establishment of organizational data and role structures within the application. Operational coverage focused on commercial, operations and support functions, unifying order to cash and inventory to manufacturing workflows inside Oracle NetSuite ERP. The project emphasized internal module integration and data consolidation across sales, inventory, manufacturing and maintenance processes to provide a single ERP Financial record of transactional and master data for Ofik. Governance and rollout activities included structured system training for end users across every process, support area management to sustain the application post go live, and hands on project management throughout configuration and migration phases. The engagement model documented setup, debugging and training deliverables to embed long term operational ownership of Oracle NetSuite ERP within Ofik.
Ofik eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Openbravo Legacy Openbravo Commerce Cloud eCommerce eCommerce n/a 2011 2012
In 2011, Ofik implemented Openbravo Commerce Cloud to establish an eCommerce platform supporting sales and customer service workflows for its national wholesaler operations in furniture, equipment and supplies based in Santa Catarina NL, Mexico. The deployment targeted transactional commerce and front end customer engagement to align field and office activities such as sales executive tasks, customer service interactions, portfolio management and creation of new client records. Openbravo Commerce Cloud was configured to deliver standard eCommerce capabilities including product catalog management, online order management, customer account management and pricing controls, along with inventory visibility consistent with wholesale commerce requirements. The implementation emphasized catalog and portfolio management functionality to support project development advising, order supervision and coordination of furniture installations. The eCommerce implementation was connected into Ofik operational tooling, with explicit operational use of Sugar CRM and File Maker Pro Advanced noted for customer and project management, enabling record sharing and coordination between sales, service and installation teams. Operational scope covered both field and office user roles, with the platform serving as the transactional and customer engagement layer for national wholesale sales channels. Governance centered on formalizing customer master data processes, order orchestration workflows and portfolio management controls to standardize client creation and delivery supervision across teams. Rollout and process integration focused on aligning sales executive activity, customer service processes and on site installation supervision to the new Openbravo Commerce Cloud eCommerce environment.
eCommerce eCommerce 2021 2021
Ofik CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SugarCRM Legacy SugarCRM Customer Experience, CRM CRM n/a 2011 2012
In 2011 Ofik implemented SugarCRM as its core Customer Experience,CRM platform to support national wholesale operations in furniture, equipment and supplies based in Santa Catarina NL Mexico. The deployment targeted commercial and service functions, explicitly supporting sales executive activities, customer service, portfolio management, creation of new clients, and both field and office work tied to project development advising and supervision of deliveries and furniture installations. Configuration centered on CRM-aligned capabilities for contact and portfolio management, lead capture and qualification, opportunity tracking, and case management to support customer service workflows. SugarCRM was configured to accommodate field sales processes and office-based account management, with templates and automation for client onboarding and service case handoffs to installation supervisors. The SugarCRM environment coexisted with Open Bravo and FileMaker Pro Advanced systems used by the organization for back-office and local data tasks, respectively, preserving operational continuity across order and inventory touchpoints. Operational coverage included the national wholesale footprint and tied CRM records to project development and delivery supervision workflows for both inside and outside sales teams. Governance emphasized centralized CRM management and role-based access for sales executives, customer service agents, portfolio managers, and field supervisors, with process controls for client creation and delivery signoff. The implementation framed SugarCRM as the system of record for customer interactions while coordinating operational responsibilities across sales, service, and installation supervision.
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2019 2019
Ofik PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2016 2016
Transactional Email PaaS 2017 2017
Ofik IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2019 2019

IT Decision Makers and Key Stakeholders at Ofik

First Name Last Name Title Function Department Email Phone
Director General Director Finance
Communication and Scriptwriting Director Director Marketing
Gerente de Operaciones CXO Finance

Apps Being Evaluated by Ofik Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ofik IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ofik digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Ofik Technographics
Ofik is a Manufacturing organization based in Mexico, with around 50 employees and annual revenues of $5.0 million.
Ofik operates a diverse technology stack with applications such as Oracle NetSuite ERP, Openbravo Commerce Cloud and SugarCRM, covering areas like ERP Financial, eCommerce and Customer Experience, CRM.
Ofik has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Openbravo and SugarCRM.
Ofik recently adopted applications including WooCommerce in 2021, Insightly Unbounce Conversion Intelligence Platform in 2021 and DigitalOcean Droplets in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ofik’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Ofik’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ofik technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.