Santa Catarina, 66367, Nuevo Leon,
Mexico
Ofik Technographics
Ofik Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ofik and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Ofik employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ofik has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2008, Openbravo Commerce Cloud for eCommerce in 2011, SugarCRM for Customer Experience, CRM in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ofik is running and its propensity to invest more and deepen its relationship with Oracle , Openbravo , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ofik revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ofik intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ofik Tech Stack and Enterprise Applications
Ofik ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2008 | 2009 |
In 2008, Ofik deployed Oracle NetSuite ERP as an ERP Financial system. The implementation at Ofik was executed as part of a broader program led by a project manager and business consultant who delivered NetSuite across more than 15 Mexican companies, applying consistent configuration and governance patterns for mid-market manufacturing operations.
The Oracle NetSuite ERP implementation covered core modules aligned to the company needs, including sales order processing, inventory management, manufacturing operations and maintenance management. Implementation tasks explicitly included business process analysis, system setup and system specific customization, debugging and migration of information, and the establishment of organizational data and role structures within the application.
Operational coverage focused on commercial, operations and support functions, unifying order to cash and inventory to manufacturing workflows inside Oracle NetSuite ERP. The project emphasized internal module integration and data consolidation across sales, inventory, manufacturing and maintenance processes to provide a single ERP Financial record of transactional and master data for Ofik.
Governance and rollout activities included structured system training for end users across every process, support area management to sustain the application post go live, and hands on project management throughout configuration and migration phases. The engagement model documented setup, debugging and training deliverables to embed long term operational ownership of Oracle NetSuite ERP within Ofik.
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Ofik eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Openbravo | Legacy | Openbravo Commerce Cloud | eCommerce | eCommerce | n/a | 2011 | 2012 |
In 2011, Ofik implemented Openbravo Commerce Cloud to establish an eCommerce platform supporting sales and customer service workflows for its national wholesaler operations in furniture, equipment and supplies based in Santa Catarina NL, Mexico. The deployment targeted transactional commerce and front end customer engagement to align field and office activities such as sales executive tasks, customer service interactions, portfolio management and creation of new client records.
Openbravo Commerce Cloud was configured to deliver standard eCommerce capabilities including product catalog management, online order management, customer account management and pricing controls, along with inventory visibility consistent with wholesale commerce requirements. The implementation emphasized catalog and portfolio management functionality to support project development advising, order supervision and coordination of furniture installations.
The eCommerce implementation was connected into Ofik operational tooling, with explicit operational use of Sugar CRM and File Maker Pro Advanced noted for customer and project management, enabling record sharing and coordination between sales, service and installation teams. Operational scope covered both field and office user roles, with the platform serving as the transactional and customer engagement layer for national wholesale sales channels.
Governance centered on formalizing customer master data processes, order orchestration workflows and portfolio management controls to standardize client creation and delivery supervision across teams. Rollout and process integration focused on aligning sales executive activity, customer service processes and on site installation supervision to the new Openbravo Commerce Cloud eCommerce environment.
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eCommerce | eCommerce |
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2021 | 2021 |
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Ofik CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SugarCRM | Legacy | SugarCRM | Customer Experience, CRM | CRM | n/a | 2011 | 2012 |
In 2011 Ofik implemented SugarCRM as its core Customer Experience,CRM platform to support national wholesale operations in furniture, equipment and supplies based in Santa Catarina NL Mexico. The deployment targeted commercial and service functions, explicitly supporting sales executive activities, customer service, portfolio management, creation of new clients, and both field and office work tied to project development advising and supervision of deliveries and furniture installations.
Configuration centered on CRM-aligned capabilities for contact and portfolio management, lead capture and qualification, opportunity tracking, and case management to support customer service workflows. SugarCRM was configured to accommodate field sales processes and office-based account management, with templates and automation for client onboarding and service case handoffs to installation supervisors.
The SugarCRM environment coexisted with Open Bravo and FileMaker Pro Advanced systems used by the organization for back-office and local data tasks, respectively, preserving operational continuity across order and inventory touchpoints. Operational coverage included the national wholesale footprint and tied CRM records to project development and delivery supervision workflows for both inside and outside sales teams.
Governance emphasized centralized CRM management and role-based access for sales executives, customer service agents, portfolio managers, and field supervisors, with process controls for client creation and delivery signoff. The implementation framed SugarCRM as the system of record for customer interactions while coordinating operational responsibilities across sales, service, and installation supervision.
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Ofik PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Ofik IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Ofik
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Director General | Director | Finance | ||||
| Communication and Scriptwriting Director | Director | Marketing | ||||
| Gerente de Operaciones | CXO | Finance |
Apps Being Evaluated by Ofik Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||