Mt. Pleasant, 29464, SC,
United States
Omatic Software Technographics
Omatic Software Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Omatic Software and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 Omatic Software employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Omatic Software has purchased the following applications: Sage Intacct for ERP Financial in 2020, Olark Live Chat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Omatic Software is running and its propensity to invest more and deepen its relationship with Sage , Stripe , Olark or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Omatic Software revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Omatic Software intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Omatic Software Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, Omatic Software implemented Sage Intacct as its ERP Financial application. Sage Intacct is listed on Omatic Software's website and is used to support the companys finance and accounting functions in the United States.
The deployment leverages Sage Intacct cloud SaaS core financials, with configuration focused on general ledger, accounts payable, accounts receivable, cash management, and financial reporting capabilities. Implementation work emphasized approval workflows, period close orchestration, and role based access controls for finance and accounting teams, aligning the Omatic Software Sage Intacct ERP Financial system with standard transaction processing and financial consolidation and reporting workflows.
|
|
|
|
|
Payment Processing | ERP Financial Management |
|
2020 | 2020 |
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Omatic Software implemented Olark Live Chat on its public website. Omatic Software uses Olark Live Chat in the Chatbots and Conversational AI category to support customer service and pre sales engagement workflows. The deployment is a web embedded live messaging widget surfaced across product and contact pages to capture inbound inquiries and route real time conversations to staffed teams.
Configuration reflects standard live chat capabilities, including real time messaging, chat transcripts, operator presence indicators and manual routing to support or sales staff. The Olark Live Chat instance is operated by customer support and sales teams, with governance centered on response workflows, shift handoffs and chat handling responsibilities rather than system level integrations. Administrative controls for availability, canned responses and transcript access are used to align chat handling with existing support processes.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Omatic Software deployed Microsoft 365 to provide cloud-hosted email and web-based contact functionality. The company uses Office 365 Mail on their website, establishing Microsoft 365 as the primary Collaboration platform for email and external communications.
The deployment is implemented as a tenant-based Microsoft 365 configuration delivering company-wide mailbox provisioning and standard collaboration services consistent with the Collaboration category. Functional scope centers on mail and webmail integration with the corporate site, and operational coverage includes Omatic Software professional services staff. Governance is organized around centralized tenant administration, user provisioning workflows, and mail policy controls to manage corporate communications, reflecting the relationship Omatic Software Microsoft 365 Collaboration for email and communication business functions.
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2018 | 2018 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2017 | 2017 |
|
|
|
|
|
Customer Support | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Remote Monitoring and Management | ITSM |
|
2020 | 2020 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Omatic Software
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Omatic Software Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||