AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Ombudsman NT Tech Stack and Enterprise Applications

Ombudsman NT ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Resolve Software Group Legacy Resolve Enterprise Case Management ERP Services and Operations n/a 2011 2012
In 2011, Ombudsman NT selected Resolve Enterprise to manage complaints and investigations under the Case Management category. The Northern Territory Ombudsman signed an agreement in 2011 to move off an outdated Lotus Notes case system, with a planned public launch of the new platform in early 2012. The Resolve Enterprise implementation focused on core case intake and investigation workflows, explicitly covering complaints, police complaints and prisoner complaints. Resolve Enterprise was configured to provide electronic handling of case information, structured case records, document and evidence management, workflow routing for investigation stages, and enhanced reporting capabilities aligned with case management operations. Operational scope covered the NT Ombudsman jurisdiction in Australia, consolidating complaint and investigation processes across the office. The rollout schedule targeted completion in time for the early 2012 launch, enabling centralized case records and more flexible reporting across business functions responsible for intake, investigations and statutory reporting. Post-implementation outcomes cited in the engagement included improved reporting, greater flexibility in case handling, and a move to electronic handling of case information through Resolve Enterprise. These changes supported more consistent recordkeeping and streamlined investigation workflows within the Ombudsman NT Case Management environment.
Ombudsman NT Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Squiz Legacy Squiz DXP Content Management Content Management n/a 2025 2025
Web Content Management Content Management 2018 2018
Ombudsman NT CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Tag Manager Tag Management CRM n/a 2026 2026
Ombudsman NT IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2026 2026
Content Delivery Network IaaS 2026 2026
Content Delivery Network IaaS 2026 2026
Ombudsman NT CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Sockets Layer (SSL) CyberSecurity 2019 2019
Web Application Firewalls (WAF), Phishing Protection CyberSecurity 2025 2025

IT Decision Makers and Key Stakeholders at Ombudsman NT

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Ombudsman NT Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ombudsman NT IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ombudsman NT digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Ombudsman NT Technographics
Ombudsman NT is a Government organization based in Australia, with around 350 employees and annual revenues of $42.0 million.
Ombudsman NT operates a diverse technology stack with applications such as Resolve Enterprise, Squiz DXP and Google Tag Manager, covering areas like Case Management, Content Management and Tag Management.
Ombudsman NT has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Resolve Software Group, Squiz and Google.
Ombudsman NT recently adopted applications including Google Tag Manager in 2026, Cloudflare CDN in 2026 and Amazon Elastic Load Balancing (ELB) in 2026, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ombudsman NT’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Ombudsman NT’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ombudsman NT technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.