The Woodlands, 77381, TX,
United States
On Center Software Technographics
On Center Software Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by On Center Software and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 On Center Software employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that On Center Software has purchased the following applications: Olark Live Chat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2018, Packet Tide ExpressionEngine CMS (ex EllisLab) for Web Content Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems On Center Software is running and its propensity to invest more and deepen its relationship with Olark , HubSpot , Ruby or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing On Center Software revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for On Center Software intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
On Center Software Tech Stack and Enterprise Applications
On Center Software AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, On Center Software deployed Olark Live Chat on its public website. The deployment embeds Olark Live Chat as a client side chat widget and is classified under Chatbots and Conversational AI, providing real time text engagement and visitor monitoring across key web pages. On Center Software is a United States based communications firm with about 100 employees, and the implementation centralizes live customer interactions on the corporate site.
Configuration emphasized widget placement, agent console provisioning for the internal support team, and canned response libraries to accelerate common inquiries. Operational coverage is website based customer support and sales inquiry handling, with chat transcripts and session metadata captured to support routing and workflow handoff to internal teams. The Olark Live Chat deployment leverages typical Chatbots and Conversational AI functional capabilities, including real time messaging, visitor presence indicators, and operator queueing, to standardize front line digital engagement.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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On Center Software Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, On Center Software implemented Microsoft 365 to provide an integrated Collaboration platform across its organization. The deployment is visible in public site behavior and aligns Microsoft 365 with the companys communications business function to centralize email, document sharing, and team collaboration.
The Microsoft 365 implementation leverages core productivity services common to the suite, including Exchange Online for corporate email, SharePoint Online for content and intranet pages, Teams for real time meetings and chat, OneDrive for endpoint file sync, and Office applications for document authoring. Configuration work emphasized tenant level provisioning, mailbox and site structure, and permissions models to support collaborative workflows and content lifecycle management.
Operational governance for Microsoft 365 appears to be centralized, with role based account provisioning, group based access controls, and controls for external sharing and site permissions to align with communications workflows. On Center Software Microsoft 365 Collaboration supports internal communications, document management, and productivity across departments without explicit evidence of third party system integrations or measured outcomes provided in the source.
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On Center Software Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Packet Tide | Legacy | Packet Tide ExpressionEngine CMS (ex EllisLab) | Web Content Management | Content Management | n/a | 2016 | 2016 |
In 2016, On Center Software implemented Packet Tide ExpressionEngine CMS (ex EllisLab) as its Web Content Management platform for its external website. On Center Software uses Packet Tide ExpressionEngine CMS for Web Content Management to centralize editorial workflows, manage template-driven publishing, and structure content via channels and entries. The Packet Tide ExpressionEngine CMS deployment serves as the primary content management layer for the corporate site and supports role based authoring and publishing.
The implementation emphasizes modular template architecture, native asset management, and extensibility through ExpressionEngine add ons to accommodate marketing and communications use cases. Operational scope is focused on the United States based marketing and communications functions within the approximately 100 employee organization. Governance was implemented through role and permission configuration, editorial review states, and publish controls to formalize content stewardship and day to day content operations.
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On Center Software eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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On Center Software CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2021 | 2021 |
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CRM | CRM |
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2013 | 2013 |
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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On Center Software PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2021 | 2021 |
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On Center Software IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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On Center Software CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at On Center Software
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Chief Operating Officer | CXO | Finance | ||||
| IT and Support Manager | Manager | IT | ||||
| Vice President, Finance | VP | Finance |
Apps Being Evaluated by On Center Software Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||