AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

On Center Software Tech Stack and Enterprise Applications

On Center Software AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Olark Legacy Olark Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018, On Center Software deployed Olark Live Chat on its public website. The deployment embeds Olark Live Chat as a client side chat widget and is classified under Chatbots and Conversational AI, providing real time text engagement and visitor monitoring across key web pages. On Center Software is a United States based communications firm with about 100 employees, and the implementation centralizes live customer interactions on the corporate site. Configuration emphasized widget placement, agent console provisioning for the internal support team, and canned response libraries to accelerate common inquiries. Operational coverage is website based customer support and sales inquiry handling, with chat transcripts and session metadata captured to support routing and workflow handoff to internal teams. The Olark Live Chat deployment leverages typical Chatbots and Conversational AI functional capabilities, including real time messaging, visitor presence indicators, and operator queueing, to standardize front line digital engagement.
Chatbots and Conversational AI AI-Powered Application 2020 2020
Chatbots and Conversational AI AI-Powered Application 2021 2021
On Center Software Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2018 2018
In 2018, On Center Software implemented Microsoft 365 to provide an integrated Collaboration platform across its organization. The deployment is visible in public site behavior and aligns Microsoft 365 with the companys communications business function to centralize email, document sharing, and team collaboration. The Microsoft 365 implementation leverages core productivity services common to the suite, including Exchange Online for corporate email, SharePoint Online for content and intranet pages, Teams for real time meetings and chat, OneDrive for endpoint file sync, and Office applications for document authoring. Configuration work emphasized tenant level provisioning, mailbox and site structure, and permissions models to support collaborative workflows and content lifecycle management. Operational governance for Microsoft 365 appears to be centralized, with role based account provisioning, group based access controls, and controls for external sharing and site permissions to align with communications workflows. On Center Software Microsoft 365 Collaboration supports internal communications, document management, and productivity across departments without explicit evidence of third party system integrations or measured outcomes provided in the source.
On Center Software Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Packet Tide Legacy Packet Tide ExpressionEngine CMS (ex EllisLab) Web Content Management Content Management n/a 2016 2016
In 2016, On Center Software implemented Packet Tide ExpressionEngine CMS (ex EllisLab) as its Web Content Management platform for its external website. On Center Software uses Packet Tide ExpressionEngine CMS for Web Content Management to centralize editorial workflows, manage template-driven publishing, and structure content via channels and entries. The Packet Tide ExpressionEngine CMS deployment serves as the primary content management layer for the corporate site and supports role based authoring and publishing. The implementation emphasizes modular template architecture, native asset management, and extensibility through ExpressionEngine add ons to accommodate marketing and communications use cases. Operational scope is focused on the United States based marketing and communications functions within the approximately 100 employee organization. Governance was implemented through role and permission configuration, editorial review states, and publish controls to formalize content stewardship and day to day content operations.
On Center Software eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2021 2021
On Center Software CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Tracking and Recording CRM 2021 2021
CRM CRM 2013 2013
CRM CRM 2020 2020
Customer Experience CRM 2015 2015
Digital Advertising Platform CRM 2020 2020
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2021 2021
On Center Software PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2015 2015
Transactional Email PaaS 2021 2021
On Center Software IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
On Center Software CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at On Center Software

First Name Last Name Title Function Department Email Phone
Chief Operating Officer CXO Finance
IT and Support Manager Manager IT
Vice President, Finance VP Finance

Apps Being Evaluated by On Center Software Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from On Center Software IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the On Center Software digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD On Center Software Technographics
On Center Software is a Communications organization based in United States, with around 100 employees and annual revenues of $10.0 million.
On Center Software operates a diverse technology stack with applications such as Olark Live Chat, Microsoft 365 and Packet Tide ExpressionEngine CMS (ex EllisLab), covering areas like Chatbots and Conversational AI, Collaboration and Web Content Management.
On Center Software has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Olark, Microsoft and Packet Tide.
On Center Software recently adopted applications including Ruby Live Chat in 2021, WooCommerce in 2021 and CallRail Call Tracking in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of On Center Software’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates On Center Software’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete On Center Software technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.