Bello, 51050,
Colombia
Onelink Bpo Colombia Technographics
Onelink Bpo Colombia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Onelink Bpo Colombia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Onelink Bpo Colombia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Onelink Bpo Colombia has purchased the following applications: inConcert Workforce Engagement for Employee Engagement in 2023, Microsoft 365 for Collaboration in 2016, Vimeo Online Video Editor for Video Editing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Onelink Bpo Colombia is running and its propensity to invest more and deepen its relationship with inConcert , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Onelink Bpo Colombia revenues, which have grown to $90.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Onelink Bpo Colombia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Onelink Bpo Colombia Tech Stack and Enterprise Applications
Onelink Bpo Colombia HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| inConcert | Legacy | inConcert Workforce Engagement | Employee Engagement | HCM | n/a | 2023 | 2023 |
In 2023, Onelink Bpo Colombia implemented inConcert Workforce Engagement for Employee Engagement across its Latin American contact center operations. inConcert lists OneLink BPO as a workforce-management and business-intelligence contributor, and OneLink's BI manager appears in inConcert's WFM ebook, indicating operation of the inConcert Workforce Engagement solution and direct participation in vendor WFM content.
Module usage is inferred from OneLink's contribution to the vendor materials and from vendor statements that OneLink was an early client of inConcert WFE in the region, and is likely to include core workforce management capabilities such as demand forecasting, schedule optimization, intraday adherence monitoring, and embedded performance analytics and business-intelligence dashboards within inConcert Workforce Engagement. The implementation narrative emphasizes configuration for contact center staffing patterns, forecasting horizons, and analytics instrumentation for agent performance and occupancy.
Deployment is described at regional contact center scale across Latin America, covering workforce planning, operations and analytics functions rather than enterprise HR systems. Governance signals derive from OneLink's BI leadership engagement with the vendor, which suggests centralized analytics ownership, standardized reporting definitions, and subject-matter expert involvement in configuration and rollout practices.
As an early regional client, Onelink Bpo Colombia positioned inConcert Workforce Engagement to support contact center workforce management and business-intelligence use cases, linking scheduling and intraday management with performance reporting. The record ties Onelink Bpo Colombia, inConcert Workforce Engagement, Employee Engagement and contact center workforce planning into a single implementation narrative.
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Onelink Bpo Colombia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Onelink Bpo Colombia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Vimeo | Legacy | Vimeo Online Video Editor | Video Editing | Content Management | n/a | 2020 | 2020 |
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Web Content Management | Content Management |
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2016 | 2016 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Onelink Bpo Colombia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2020 | 2020 |
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Onelink Bpo Colombia PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2024 | 2024 |
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Onelink Bpo Colombia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Domain Name System (DNS) | IaaS |
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2016 | 2016 |
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Domain Name System (DNS) | IaaS |
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2016 | 2016 |
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Network Management and Monitoring | IaaS |
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2025 | 2025 |
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Onelink Bpo Colombia CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Onelink Bpo Colombia
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Onelink Bpo Colombia Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||