York, YO26 9TD,
United Kingdom
Onesys Technographics
Onesys Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Onesys and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 48 Onesys employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Onesys has purchased the following applications: Tawk.to for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2015, Kentico Xperience CMS for Web Content Management in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Onesys is running and its propensity to invest more and deepen its relationship with Tawk.to , Microsoft , Kentico Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Onesys revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Onesys intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Onesys Tech Stack and Enterprise Applications
Onesys AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Onesys deployed Tawk.to on its corporate website. Tawk.to is used as the customer facing web chat component within the Chatbots and Conversational AI category to capture inbound inquiries and enable real time visitor engagement.
The implementation is centered on the Tawk.to web widget and the vendor cloud hosted dashboard, configured to deliver live chat sessions, visitor presence indicators, canned responses and offline messaging for customer inquiries. Configuration and administration are handled through an embedded script and the Tawk.to console, with agent presence, canned message libraries and transcript access managed via the dashboard.
Operational responsibility is concentrated in client services and business development personnel who monitor chats and manage transcripts through Tawk.to, aligning chat handling with existing website inquiry workflows. Governance is implemented through role based access controls in the Tawk.to console and standardized canned responses to ensure consistent agent handling of inbound web conversations.
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Onesys Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Onesys implemented Microsoft 365 as its primary Collaboration platform to support productivity and team communication across the UK professional services firm. The deployment was targeted to a 48 person organization and is presented as Microsoft 365 on the company website, establishing the application name Microsoft 365 and the Apps Category Collaboration in public-facing technical signals.
The Microsoft 365 deployment appears configured as a tenant-based SaaS architecture, leveraging standard Collaboration capabilities such as hosted email, document storage and sharing, desktop productivity applications, and real-time communication. Configuration likely emphasized role based administration and license assignment appropriate for a small professional services firm, aligning Microsoft 365 with day to day workstreams for project delivery and internal collaboration.
Operational coverage includes client delivery teams and core business functions that require document collaboration and communications, while administrative governance centers on tenant administration, user provisioning, and license management. Microsoft 365 is surfaced on the Onesys website, signaling an integrated presence of the Collaboration platform in public and internal touchpoints and positioning Microsoft 365 as the company application supporting client services and internal productivity.
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Onesys Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kentico Software | Legacy | Kentico Xperience CMS | Web Content Management | Content Management | n/a | 2012 | 2012 |
In 2012, Onesys implemented Kentico Xperience CMS on its corporate website, establishing Kentico Xperience CMS as the company core Web Content Management platform. Onesys is a United Kingdom professional services firm that uses the Kentico Xperience CMS deployment to manage public site content and marketing communications across its corporate web presence.
The Kentico Xperience CMS deployment centers on standard Web Content Management capabilities including structured content authoring and editing, page templating and layout management, media library and asset management, versioning and approval workflows, and SEO configuration. Kentico Xperience CMS is used to define page templates and content types, enforce publishing workflows, and manage site navigation and content presentation for client facing pages.
Operational responsibility and governance are oriented around marketing and client engagement functions, with editorial workflows and role based access controls to support content approvals and staged publishing. The implementation frames site operations within Onesys internal content management processes and ongoing site maintenance, with Kentico Xperience CMS serving as the single platform for managing the company website and related digital content.
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Onesys CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Onesys IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Onesys
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Onesys Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
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