AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Onlineprinters Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Inopla Legacy Inopla Cloud-Telefonanlage PBX, VoiP and Phone Systems Collaboration n/a 2014 2014
In 2014, Onlineprinters implemented the Inopla Cloud-Telefonanlage to support 24/7 customer reachability across its European operations. The Inopla Cloud-Telefonanlage is categorized as PBX, VoiP and Phone Systems and was provisioned to handle high-volume inbound traffic for ordering and support channels. The deployment combined a cloud PBX foundation with automatic call distribution ACD functionality, MS Teams integration for agent presence and call handoff, and API connections to enable CRM-aware routing. Configuration work focused on queuing logic, priority routing for hotline scenarios, and centralized number management to unify inbound handling across sites. Operational coverage targeted customer service and CRM teams across Germany and broader Europe, enabling continuous hotline availability and coordinated call routing for cross-border inbound flows. API integrations passed caller context into customer service workflows to support agent routing and reduce manual lookups. Governance included centralized configuration of ACD rules and phone system provisioning, with operational handoffs to service desks for round the clock staffing and queue management. The implementation improved hotline availability and call routing for customer service and CRM while aligning the Inopla Cloud-Telefonanlage with Onlineprinters enterprise support workflows.
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
PIA Dymatrix Legacy Econda ARP Personalization and Product Recommendations eCommerce n/a 2014 2014
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Advertising (ex Oracle Data Cloud) Customer Experience CRM n/a 2014 2014
Data Management Platform CRM 2014 2014
Data Management Platform CRM 2017 2017
Digital Advertising Platform CRM 2016 2016
Digital Advertising Platform CRM 2014 2014
Digital Advertising Platform CRM 2014 2014
Digital Advertising Platform CRM 2014 2014
Digital Advertising Platform CRM 2014 2014
Marketing Analytics CRM 2017 2017
Tag Management CRM 2013 2013
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2024 2024
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2016 2016
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2024 2024
IT Decision Makers and Key Stakeholders at Onlineprinters
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Onlineprinters Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Onlineprinters Technographics

Onlineprinters is a Manufacturing organization based in Germany, with around 1700 employees and annual revenues of $324.0 million.

Onlineprinters operates a diverse technology stack with applications such as Inopla Cloud-Telefonanlage, Econda ARP and Oracle Advertising (ex Oracle Data Cloud), covering areas like PBX, VoiP and Phone Systems, Personalization and Product Recommendations and Customer Experience.

Onlineprinters has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Inopla, PIA Dymatrix and Oracle.

Onlineprinters recently adopted applications including Atlassian Jira Service Desk in 2024, Microsoft Entra ID (formerly Azure Active Directory) in 2024 and Microsoft Azure Cloud Services in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Onlineprinters’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Onlineprinters’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Onlineprinters technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.