OnPay
1230 Peachtree St NE STE 1250,
Atlanta, 90404, CA,
United States
Atlanta, 90404, CA,
United States
1 877-328-6505
Professional Services
OnPay Technographics
OnPay Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by OnPay and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 OnPay employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that OnPay has purchased the following applications: Calculators by Symmetry for Payroll in 2014, Olark Live Chat for Chatbots and Conversational AI in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems OnPay is running and its propensity to invest more and deepen its relationship with Symmetry Software , Teamtailor , Olark or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing OnPay revenues, which have grown to $18.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for OnPay intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
OnPay Tech Stack and Enterprise Applications
OnPay HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Symmetry Software | Legacy | Calculators by Symmetry | Payroll | HCM | n/a | 2014 | 2014 |
In 2014, OnPay implemented Calculators by Symmetry from Symmetry Software to support core payroll operations. OnPay is listed as a customer on Symmetry Software's site for Calculators by Symmetry, and the engagement is categorized under Payroll as the primary application domain.
The deployment centered on calculator capabilities aligned with Payroll workflows, with the Calculators by Symmetry implementation providing computation engines for tax withholding, gross to net calculations, deduction and benefit calculation logic, pay frequency adjustments, and payroll reporting exports. Configuration work focused on embedding standardized calculation rules and pay element templates consistent with payroll processing requirements for a 150 employee professional services firm.
Operationally, Calculators by Symmetry was positioned to serve payroll and finance teams, feeding calculated pay results into the company payroll workflow and serving as the authoritative calculation layer within payroll operations. The implementation narrative emphasizes the application name Calculators by Symmetry as the calculation engine, and reflects a deployment scoped to company payroll functions rather than enterprise wide HR transformation.
Governance around the implementation concentrated on centralizing calculation logic and maintaining consistent rules across pay cycles, with configuration controls and rule versioning implied by the nature of the solution. The OnPay Calculators by Symmetry Payroll relationship identifies the vendor supplied calculation application as the core system for payroll computation and regulatory calculation needs.
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Recruiting, Applicant Tracking System | HCM |
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2022 | 2022 |
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OnPay AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, OnPay implemented Olark Live Chat to provide Chatbots and Conversational AI capabilities on its public website. The Olark Live Chat instance was embedded across customer facing pages to enable real time text interactions, visitor monitoring, and asynchronous messaging through the on site chat interface. The deployment focused on servicing customer support and sales inquiry workflows.
Configuration centered on operator console setup, canned responses, chat transcripts, and basic routing rules to direct conversations to support or sales agents, aligning chat handling with existing contact processes. Governance included agent access controls, business hours routing, and transcript retention policies to support operational oversight. Olark Live Chat is used by OnPay support and sales teams as the primary Chatbots and Conversational AI touchpoint for web visitors.
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OnPay Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, OnPay implemented Google Workspace (Formerly Google G-Suite) to standardize Collaboration across the organization. The implementation is tied to the company domain and appears in public site signals, indicating Google Workspace is used as the core collaboration and corporate email platform for OnPay.
The Google Workspace (Formerly Google G-Suite) deployment centers on standard Collaboration capabilities including Gmail for domain email, Calendar for scheduling, Google Drive for shared file storage, and Docs and Sheets for real time document collaboration. The environment also includes conferencing and synchronous collaboration through Google Meet, and centralized tenant administration via the Google Admin console for account and policy management.
Operational coverage spans companywide functions typical for a 150 person professional services firm, with Collaboration supporting IT account administration, product and engineering collaboration, customer support coordination, and finance and HR workflows. Publicly visible site metadata shows the tenant is connected to the corporate domain and surfaces Google Workspace usage in client facing assets.
Governance is implemented through tenant level administration, group based access controls, and centralized provisioning and mailbox management, enabling role based access to shared drives and documents. The deployment reflects a cohesive Collaboration architecture built on Google Workspace components, aligned to organizational productivity and administrative control requirements.
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Online Meeting Scheduling | Collaboration |
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2021 | 2021 |
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OnPay CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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OnPay TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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OnPay IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at OnPay
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Tax Operations Manager | Manager | Finance | |
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Director of Partner Development | Director | Finance | |
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Partner Development Team Lead | Manager | Finance | |
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Apps Being Evaluated by OnPay Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from OnPay IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the OnPay digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD OnPay Technographics
OnPay is a Professional Services organization based in United States,
with around 150 employees and annual revenues of $18.0 million.
OnPay operates a diverse technology stack with applications such as
Calculators by Symmetry, Olark Live Chat and Google Workspace (Formerly Google G-Suite),
covering areas like Payroll, Chatbots and Conversational AI and Collaboration.
OnPay has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Symmetry Software, Olark and Google.
OnPay recently adopted applications including
Teamtailor ATS in 2022, Calendly in 2021 and Zendesk Service in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of OnPay’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates OnPay’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete OnPay technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.