Doha, 2211,
Qatar
Ooredoo Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Ooredoo and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30000 Ooredoo employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ooredoo has purchased the following applications: Cazar Onboard for Onboarding in 2009, NetCracker BSS/OSS for OSS/BSS in 2013, Ooredoo Exchange for Blockchain Platform in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ooredoo is running and its propensity to invest more and deepen its relationship with Cazar , NEC Corporation , Ooredoo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ooredoo revenues, which have grown to $6.49 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ooredoo intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cazar | Legacy | Cazar Onboard | Onboarding | HCM | n/a | 2009 | 2009 |
In 2009 Ooredoo implemented Cazar Onboard as part of a broader rollout of Cazar's Sniperhire platform to streamline recruitment across its operations in the Middle East, North Africa and Southeast Asia. Cazar Onboard, classified under the Onboarding category, was deployed to standardize and orchestrate candidate to hire workflows across the group, targeting HR and recruiting functions to address rapid growth and global hiring needs.
The implementation emphasized configuration of onboarding workflows typical for Onboarding solutions, including candidate workflow orchestration, offer and acceptance management, automated new hire documentation and onboarding task lists, and configurable process templates to support regional variations. Operational scope covered centralized HR process templates applied across multiple operating companies in the three regions, with the engagement focusing on HR and recruiting process improvements and governance to align hiring policies and cross-border hiring practices.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NEC Corporation | Legacy | NetCracker BSS/OSS | OSS/BSS | ERP Services and Operations | n/a | 2013 | 2014 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ooredoo | Legacy | Ooredoo Exchange | Blockchain Platform | Blockchain | n/a | 2019 | 2019 |
In 2019, Ooredoo launched Ooredoo Exchange, a new Blockchain Platform for Qatar end-users to exchange digital wallets, loyalty points and reward programmes and to enable instant digital payments. The initiative targets merchants of any size and industry vertical across Qatar, positioning the Ooredoo Exchange application as a neutral token exchange layer between disparate wallet and loyalty systems.
Ooredoo Exchange implements programme agnostic tokenization that turns digital assets into digital tokens which can be routed between loyalty programmes, digital wallets, or converted into payments. Functional capabilities described include token issuance and redemption workflows, merchant onboarding and acceptance paths, and payment settlement rails to enable instant payments as an alternative to traditional redemption flows.
Architecturally Ooredoo Exchange is built on R3's Corda Enterprise and was developed by IntellectEU, with the platform placed into Closed Beta testing with select partners in 2019. The deployment emphasizes a permissioned blockchain fabric to provide secure, interoperable exchange services between issuing programmes and merchant acceptance points.
Operational coverage focuses on consumer payments and loyalty operations, impacting payments teams, merchant acquisition and loyalty programme management within Ooredoo and participating merchants. Governance and operational workflows are centered on onboarding controls and platform level interoperability rules intended to accelerate merchant boarding and manage token lifecycle across programmes.
Ooredoo stated that Ooredoo Exchange aims to resolve interoperability gaps among digital wallets and loyalty points, and to support financial inclusion and economic growth in Qatar. The platform remains in Closed Beta as of the announcement, with broader rollout timing not specified.
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Blockchain Platform | Blockchain |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Survey and Questionnaire | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2023 | 2023 |
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Customer Data Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2013 | 2013 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Network Detection and Response (NDR) | CyberSecurity |
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2022 | 2022 |
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Security Orchestration, Automation, and Response (SOAR) | CyberSecurity |
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2022 | 2022 |
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Web Application Firewalls (WAF), Phishing Protection | CyberSecurity |
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2023 | 2023 |
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