AI Buyer Insights:

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

Ooredoo Oman (formerly Nawras)
Location
Inside Makkah Center Souq St,, Ruwi,
Muscat, 111,
Oman
Website
https://www.ooredoo.om/
Phone
968 9502-2507
Artw industry
Communications
Employee
Revenue

Ooredoo Oman (formerly Nawras) Technographics

Ooredoo Oman (formerly Nawras) Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Ooredoo Oman (formerly Nawras) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1700 Ooredoo Oman (formerly Nawras) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Ooredoo Oman (formerly Nawras) has purchased the following applications: Knowmax Learning Management Systems for Learning and Development in 2025, NetCracker BSS/OSS for OSS/BSS in 2013, Olark Live Chat for Chatbots and Conversational AI in 2024 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Ooredoo Oman (formerly Nawras) is running and its propensity to invest more and deepen its relationship with Knowmax , NEC Corporation , Olark or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Ooredoo Oman (formerly Nawras) revenues, which have grown to $670.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ooredoo Oman (formerly Nawras) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Ooredoo Oman (formerly Nawras) Tech Stack and Enterprise Applications

Ooredoo Oman (formerly Nawras) HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Knowmax Legacy Knowmax Learning Management Systems Learning and Development HCM n/a 2025 2025
In 2025, Ooredoo Oman, formerly Nawras, launched an upgraded knowledge and training environment using Knowmax Learning Management Systems. The deployment used Knowmax Learning Management Systems in the Learning and Development category to improve agent access to contextual knowledge and self-service across digital channels, with the stated goal of improving support consistency and speed. Configuration emphasized an enhanced knowledge base and training content tailored for contact-center agents, combining structured knowledge articles, guided resolution workflows, and learner-facing training modules. The use of Knowmax Learning Management Systems indicates the implementation leveraged course management, content authoring, and assessment workflows consistent with Learning and Development platforms to operationalize agent onboarding and ongoing competency reinforcement. Operational coverage focused on contact-center agent training and digital self-service within the Oman region, impacting customer support and customer experience functions. The implementation centered on surfacing contextual knowledge at the point of interaction across digital channels and agent desktops to standardize responses and accelerate resolution times. Governance was organized around content curation, knowledge lifecycle management, and training cadence for contact-center teams, reflecting a coordinated rollout supported by Knowmax. The program aimed to improve support consistency and speed by enabling faster agent access to contextual knowledge and expanding self-service capabilities for customers.
Ooredoo Oman (formerly Nawras) ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
NEC Corporation Legacy NetCracker BSS/OSS OSS/BSS ERP Services and Operations n/a 2013 2014
Ooredoo Oman (formerly Nawras) AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Olark Legacy Olark Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2024 2024
Natural Language Processing AI-Powered Application 2014 2014
Ooredoo Oman (formerly Nawras) CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Analytics CRM 2024 2024
Customer Experience CRM 2024 2024
Customer Support CRM 2024 2024
Customer Support CRM 2024 2024
Marketing Analytics CRM 2024 2024
Marketing Analytics CRM 2024 2024
Marketing Analytics CRM 2024 2024
Marketing Analytics CRM 2024 2024
Marketing Automation CRM 2024 2024
Marketing Automation CRM 2024 2024
Tag Management CRM 2018 2018
Ooredoo Oman (formerly Nawras) ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2024 2024
Ooredoo Oman (formerly Nawras) IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Ooredoo Oman (formerly Nawras) CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2024 2024

IT Decision Makers and Key Stakeholders at Ooredoo Oman (formerly Nawras)

First Name Last Name Title Function Department Email Phone
No data found
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Apps Being Evaluated by Ooredoo Oman (formerly Nawras) Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ooredoo Oman (formerly Nawras) IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ooredoo Oman (formerly Nawras) digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Ooredoo Oman (formerly Nawras) Technographics
Ooredoo Oman (formerly Nawras) is a Communications organization based in Oman, with around 1700 employees and annual revenues of $670.0 million.
Ooredoo Oman (formerly Nawras) operates a diverse technology stack with applications such as Knowmax Learning Management Systems, NetCracker BSS/OSS and Olark Live Chat, covering areas like Learning and Development, OSS/BSS and Chatbots and Conversational AI.
Ooredoo Oman (formerly Nawras) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Knowmax, NEC Corporation and Olark.
Ooredoo Oman (formerly Nawras) recently adopted applications including Knowmax Learning Management Systems in 2025, Olark Live Chat in 2024 and Acoustic Analytics (formerly IBM Tealeaf) in 2024, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ooredoo Oman (formerly Nawras)’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Ooredoo Oman (formerly Nawras)’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ooredoo Oman (formerly Nawras) technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.