Doha, 217,
Qatar
Ooredoo Qatar Technographics
Ooredoo Qatar Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ooredoo Qatar and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 16717 Ooredoo Qatar employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ooredoo Qatar has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2019, Cazar Engage for Candidate Relationship Management in 2009, Ericsson OSS/BSS for OSS/BSS in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ooredoo Qatar is running and its propensity to invest more and deepen its relationship with Oracle , Cazar , Ericsson or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ooredoo Qatar revenues, which have grown to $6.48 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ooredoo Qatar intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ooredoo Qatar Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2019 | 2019 |
In 2019, Ooredoo Qatar implemented Oracle Cloud ERP as its core ERP Financial platform. The Oracle Cloud ERP deployment was positioned to centralize finance operations and to provide a single source of record for corporate financial management across the organization.
The implementation centered on standard ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, cash management, fixed assets and financial close automation, with configuration of a unified chart of accounts, controls and automated close workflows. The Oracle Cloud ERP application was deployed in a cloud SaaS architecture and configured to support transaction processing, statutory reporting and consolidated financial management for the company.
Change management and culture workstreams were embedded in the rollout, including the development of vision and the design of culture and engagement journeys, company-wide change management plans and communications of culture and engagement objectives. Execution of employee engagement, pulse barometer and Best Place to Work surveys was part of the program, with survey results communicated to key stakeholders and used to support development of functional action plans and their follow-up, along with procedures for results tracking and success measurement. A CM strategy specifically addressed the Digital Transformation, Oracle Cloud and OHI initiatives and was applied to Ooredoo Qatar and Ooredoo Group projects and initiatives.
Operational governance paired finance process redesign with adoption activities, instituting stakeholder communication channels, functional action plan ownership and periodic measurement of engagement outcomes. The relationship between Ooredoo Qatar, Oracle Cloud ERP, ERP Financial and the finance and HR-related business functions was emphasized through coordinated program governance and cross-functional participation.
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cazar | Legacy | Cazar Engage | Candidate Relationship Management | HCM | n/a | 2009 | 2009 |
In 2009 Ooredoo (formerly Qtel) adopted Cazar's Sniperhire platform and implemented Cazar Engage as its Candidate Relationship Management solution. Cazar Engage was deployed to centralize recruitment processes and support global hiring across MENA and Southeast Asia for HR and regional recruitment teams.
The rollout targeted recruiting teams across MENA and Southeast Asia as Ooredoo expanded globally in 2009, addressing decentralized hiring that had fragmented sourcing and candidate communication. The program focused on centralising vacancy posting, harmonizing screening workflows, and improving candidate experience across markets.
Module usage is inferred to include Cazar Engage capabilities for candidate engagement and multi-market career-site functionality, enabling managed talent pools, targeted outreach, and consistent career-site branding and localization. Typical Candidate Relationship Management features such as automated candidate communications, pipeline segmentation, and job publishing workflows were likely configured to orchestrate cross-market recruitment activity.
Governance and operational change centered on standardizing hiring policies and aligning HR and regional recruitment teams around common sourcing and screening processes during the global Sniperhire rollout. The case study emphasizes centralized recruitment control and an improved candidate experience as primary objectives of the Cazar Engage deployment.
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ericsson | Legacy | Ericsson OSS/BSS | OSS/BSS | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, Ooredoo Qatar implemented Ericsson OSS/BSS to underpin a high-capacity connectivity program tied to the countrywide sporting mega-event, deploying OSS/BSS capabilities to support surge traffic and commercial monetization ahead of the event. The deployment was executed as part of a broader Ericsson network modernization program that combined radio layer upgrades with business support systems to maintain service continuity for 1.4 million additional visitors and the resident population.
The Ericsson OSS/BSS implementation included Ericsson Digital Monetization Platform, Charging, Billing, Catalog Manager, Order Care, Dynamic Activation, and Mediation, delivering integrated billing, charging, product catalog, order management, and mediation workflows. These modules were configured to enable dynamic service activation and real-time charging for a mix of consumer and enterprise use cases, supporting catalog-driven offers and order orchestration across digital and field channels.
Operational integration connected the OSS/BSS stack with Ericsson-managed network elements and advanced radio solutions, using mediation to aggregate network events and usage for billing and monetization. The technical footprint supported indoor and outdoor coverage, stadium Massive MIMO and mmWave capacity increases, Elastic RAN coordination, network slicing for prioritized links, and multi-operator indoor small cells, delivering cohesive operational coverage nationwide including event venues and broadcaster locations.
Governance and rollout were executed prior to the event, with Ooredoo selecting Ericsson as BSS transformation partner to align business operations with the network upgrades, and to enable monetization programs and cost-efficient management and deployment. The combined network and OSS/BSS program supported measured outcomes during the event, including peak speeds of 3.7 Gbps on commercial handsets, a record 45.1 TB traffic volume during peak hours, approximately 2,800 TB average daily nationwide data usage, and 11.4 million total voice calls with a 99.95 percent success rate.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Artificial Intelligence Marketing | AI-Powered Application |
|
2018 | 2018 |
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Chatbots and Conversational AI | AI-Powered Application |
|
2015 | 2015 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2022 | 2022 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Blockchain Platform | Blockchain |
|
2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2018 | 2018 |
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|
|
Collaboration | Collaboration |
|
2020 | 2020 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Contract Lifecycle Management | Content Management |
|
2022 | 2023 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2021 | 2021 |
|
Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Procurement | Procurement |
|
2017 | 2017 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
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Cloud Storage | IaaS |
|
2025 | 2026 |
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Content Delivery Network | IaaS |
|
2020 | 2020 |
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Network Management and Monitoring | IaaS |
|
2025 | 2026 |
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SD-WAN | IaaS |
|
2016 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Endpoint Detection and Response (EDR) | CyberSecurity |
|
2022 | 2022 |
|
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Extended Detection and Response (XDR) | CyberSecurity |
|
2022 | 2022 |
|
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|
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Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
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Next Generation Firewall | CyberSecurity |
|
2019 | 2019 |
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Security Information and Event Management (SIEM) | CyberSecurity |
|
2022 | 2022 |
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Security Information and Event Management (SIEM) | CyberSecurity |
|
2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Ooredoo Qatar
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Ooredoo Qatar Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||