Ooyala
4750 Patrick Henry DriveA ,
Santa Clara, 95054, CA,
United States
Santa Clara, 95054, CA,
United States
1 650-965-8920
Professional Services
Ooyala Technographics
Ooyala Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ooyala and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Ooyala employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ooyala has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2009, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011, Alchemer Survey for Customer Experience in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ooyala is running and its propensity to invest more and deepen its relationship with Oracle , Google , Alchemer or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ooyala revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ooyala intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ooyala Tech Stack and Enterprise Applications
Ooyala ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2009 | 2009 |
In 2009, Ooyala implemented Oracle NetSuite ERP as its ERP Financial platform to consolidate core finance and accounting processes. The Oracle NetSuite ERP deployment was positioned to support Ooyala's corporate finance organization in the United States and to provide a single system of record for transaction processing and statutory financial reporting.
Oracle NetSuite ERP was configured with core financial modules including general ledger, accounts payable, accounts receivable, billing and revenue management, fixed asset accounting, and financial reporting. The implementation emphasized out of the box ERP Financial capabilities augmented by configuration for chart of accounts structure, period close workflows, and role based access controls to align with professional services billing and recognition patterns.
The environment was provisioned as a cloud based SaaS deployment of Oracle NetSuite ERP, enabling centralized financial data and audit trail visibility. Operational coverage centered on finance, accounting, procurement related to services delivery, and revenue operations, with governance enforced through standardized approval workflows and controls for month end close and financial consolidation.
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Ooyala Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011, Ooyala deployed Google Workspace (Formerly Google G-Suite) as its enterprise Collaboration platform. The company’s public site indicates active use of Google Workspace (Formerly Google G-Suite), reflecting a cloud hosted SaaS deployment model governing core communications and productivity services for Ooyala’s United States operations and its professional services workforce of approximately 500 employees.
Google Workspace (Formerly Google G-Suite) was implemented to provide core modules including Gmail for corporate email, Calendar for scheduling, Drive for cloud storage, and Docs, Sheets, and Slides for real time document collaboration. The implementation relies on the Google Workspace admin console for centralized tenant administration, account provisioning, group management, and policy enforcement to support companywide collaboration workflows.
Operational controls are described through category aligned capabilities such as centralized user and group provisioning, administrative policy configuration, and device and data governance features available in Google Workspace. The deployment scope targets business functions tied to communications, knowledge work, and project collaboration across internal teams, with configuration oriented around standard Collaboration capabilities rather than bespoke on premise infrastructure.
Governance is implemented via Google Workspace administrative tooling, which supports role based admin access, retention and compliance settings, and scoped sharing policies. The narrative is limited to structural implementation details visible on Ooyala’s website and aligned to the Collaboration category and typical functional modules of Google Workspace (Formerly Google G-Suite).
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Ooyala CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Alchemer | Legacy | Alchemer Survey | Customer Experience | CRM | n/a | 2016 | 2016 |
In 2016, Ooyala implemented Alchemer Survey on its website to capture customer feedback and instrument digital engagement. This Alchemer Survey deployment focused on Customer Experience use cases, positioning the Alchemer Survey as Ooyala's primary tool for customer insights across web touchpoints.
The implementation centered on web embedded survey instances and site intercepts, leveraging Alchemer Survey capabilities such as survey builder, conditional branching, custom variables, and built in dashboard reporting to standardize question sets and collect structured responses. Configuration emphasized form logic, response export and centralized reporting within Alchemer Survey to support recurring feedback cycles and analyst review.
Operational ownership was aligned to customer experience stakeholders including product management, customer success and marketing, with governance around template control, question versioning and response handling workflows. Alchemer Survey served as the primary web feedback mechanism for Ooyala, instrumented directly on the corporate site to collect and analyze customer sentiment at digital touchpoints.
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Ooyala ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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Ooyala PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2012 | 2012 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Ooyala IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Ooyala CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Ooyala
| First Name | Last Name | Title | Function | Department | Phone | |
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EVP & Chief Product Officer | CXO | Finance | |
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President & CEO | CXO | Finance | |
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VP Marketing | VP | Marketing | |
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Corporate Controller | Director | Finance | |
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Chief Financial Officer | CXO | Finance | |
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Financial Analyst | Manager | Finance | |
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Apps Being Evaluated by Ooyala Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ooyala IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ooyala digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Ooyala Technographics
Ooyala is a Professional Services organization based in United States,
with around 500 employees and annual revenues of $50.0 million.
Ooyala operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Google Workspace (Formerly Google G-Suite) and Alchemer Survey,
covering areas like ERP Financial, Collaboration and Customer Experience.
Ooyala has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Google and Alchemer.
Ooyala recently adopted applications including
Okta Identity Cloud in 2021, Amazon EC2 in 2020 and Atlassian Jira Service Desk in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ooyala’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ooyala’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ooyala technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.