AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Oponeo.pl Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2015 2015
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
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Zowie Legacy Zowie AI Chatbot Chatbots and Conversational AI AI-Powered Application n/a 2020 2020 In 2020, Oponeo.pl deployed the Zowie AI Chatbot on its website. The Zowie AI Chatbot is implemented as a customer-facing conversational layer, classified under Chatbots and Conversational AI, supporting online shopping journeys and front-line customer interactions for the e-commerce storefront. The implementation focused on conversational workflows, intent classification, automated response templates, and structured handoff to human agents for complex issues. Zowie AI Chatbot was configured to address common e-commerce inquiries such as product discovery, pricing and order status, and to operate within the web storefront experience as the primary chat interface. Operational scope centers on the website customer service and e-commerce teams, with governance concentrated on chat content management, intent model tuning, and periodic workflow updates to align conversational flows with support processes. Rollout was executed as an on-site web channel deployment, emphasizing conversational orchestration and ongoing configuration of the Zowie AI Chatbot to maintain interaction quality.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Customer Engagement CRM 2021 2021
Marketing Analytics CRM 2022 2022
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
ERP Financial ERP Financial Management 2017 2017
CyberSecurity
Vendor
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Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Identity and Access Management (IAM) CyberSecurity 2017 2017
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Personalization and Product Recommendations eCommerce 2016 2016
PPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Project Portfolio Management PPM 2020 2020
IT Decision Makers and Key Stakeholders at Oponeo.pl
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Oponeo.pl Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Oponeo.pl Technographics

Oponeo.pl is a Retail organization based in Poland, with around 485 employees and annual revenues of $409.0 million.

Oponeo.pl operates a diverse technology stack with applications such as Microsoft Azure Cloud Services, Zowie AI Chatbot and Microsoft 365, covering areas like Application Hosting and Computing Services, Chatbots and Conversational AI and Collaboration.

Oponeo.pl has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft and Zowie.

Oponeo.pl recently adopted applications including Microsoft Clarity in 2022, SAP Emarsys in 2021 and Zowie AI Chatbot in 2020, highlighting its ongoing modernization strategy.

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Our research team continuously updates Oponeo.pl’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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