OPSWAT
398 Kansas St.,
San Francisco, 94103, CA,
United States
San Francisco, 94103, CA,
United States
1 415-590-7300
Professional Services
OPSWAT Technographics
OPSWAT Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by OPSWAT and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 OPSWAT employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that OPSWAT has purchased the following applications: Tipalti Invoice Management and Bill Processing System for AP Automation in 2021, Moodle LMS for Learning and Development in 2019, Drift AI Chatbot for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems OPSWAT is running and its propensity to invest more and deepen its relationship with Tipalti , Stripe , Moodle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing OPSWAT revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for OPSWAT intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
OPSWAT Tech Stack and Enterprise Applications
OPSWAT ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tipalti | Legacy | Tipalti Invoice Management and Bill Processing System | AP Automation | ERP | n/a | 2021 | 2021 |
In 2021, OPSWAT implemented Tipalti Invoice Management and Bill Processing System as an AP Automation deployment on its corporate website. The Tipalti Invoice Management and Bill Processing System functions as a web-based invoice intake and bill processing solution, providing invoice capture, validation, and digital routing into OPSWAT accounts payable processes.
Deployment centralized supplier invoice submission through the website, enabling automated bill processing, configurable approval workflows, and role based access for finance and procurement teams. Governance shifted toward consolidated invoice orchestration with updated vendor onboarding and approval authorities to support electronic invoice lifecycles, and operational ownership was assigned to accounts payable to manage invoice intake, exception handling, and payment readiness.
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Payment Processing | ERP |
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2021 | 2021 |
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OPSWAT HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Moodle | Legacy | Moodle LMS | Learning and Development | HCM | n/a | 2019 | 2019 |
In 2019, OPSWAT deployed Moodle LMS on its public website, using Moodle LMS as the primary Learning and Development platform. The deployment surfaced a web hosted learning portal on opswat.com, configured to deliver structured courses, self paced content, assessments, and certification paths.
Implementation concentrated on core Learning and Development modules including course creation and management, role based user administration, enrollment workflows, SCORM content packaging and video delivery, assessment and quiz engines, and reporting dashboards for training tracking and compliance. Governance was centralized under a corporate learning administrator who managed course lifecycle, user provisioning, and access controls, while standardized workflows were established for content publishing and certification issuance.
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OPSWAT AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, OPSWAT implemented Drift AI Chatbot on its website. Drift AI Chatbot is deployed as a customer facing conversational layer supporting website lead capture, qualification, and routing, and it sits in the Chatbots and Conversational AI category.
The deployment is implemented as an embedded site widget delivering conversational playbooks and AI driven intent recognition. Functional modules in use include automated greetings, lead capture and qualification flows, scripted escalation to human agents, and meeting scheduling handoff to sales representatives. The implementation leverages configurable message templates and decision logic to standardize responses across product and support pages.
Operational coverage is focused on the OPSWAT public website and is oriented to support sales, marketing, and customer success workflows. Conversations are routed to established sales and support queues and configured to surface qualified leads into existing CRM and ticketing systems for follow up, without naming specific third party systems.
Governance is centered on playbook management, iterative tuning of conversational intents using site interaction data, and staged updates to scripts to maintain alignment with marketing and product messaging. Drift AI Chatbot remains the primary conversational interface for prospect and customer engagement on the OPSWAT website.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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OPSWAT Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2017 | 2017 |
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OPSWAT Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2019 | 2019 |
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OPSWAT CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Account Based Marketing | CRM |
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2022 | 2022 |
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CRM | CRM |
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2012 | 2012 |
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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OPSWAT ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2018 | 2018 |
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OPSWAT PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2014 | 2014 |
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Transactional Email | PaaS |
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2014 | 2014 |
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Transactional Email | PaaS |
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2020 | 2020 |
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OPSWAT IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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OPSWAT CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at OPSWAT
| First Name | Last Name | Title | Function | Department | Phone | |
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CEO | CXO | Finance | |
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CFO | CXO | Finance | |
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Vice President, Professional Services and Support | VP | Operations | |
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Apps Being Evaluated by OPSWAT Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from OPSWAT IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the OPSWAT digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD OPSWAT Technographics
OPSWAT is a Professional Services organization based in United States,
with around 150 employees and annual revenues of $15.0 million.
OPSWAT operates a diverse technology stack with applications such as
Tipalti Invoice Management and Bill Processing System, Moodle LMS and Drift AI Chatbot,
covering areas like AP Automation, Learning and Development and Chatbots and Conversational AI.
OPSWAT has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tipalti, Moodle and Drift.
OPSWAT recently adopted applications including
StackPath CDN in 2023, Zoominfo Platform in 2022 and Tipalti Invoice Management and Bill Processing System in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of OPSWAT’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates OPSWAT’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete OPSWAT technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.