Glasgow, G68 9HF,
United Kingdom
Optical Express Technographics
Optical Express Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Optical Express and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Optical Express employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Optical Express has purchased the following applications: IRIS Staffology HR (ex Octopus HR) for Core HR in 2021, Slack Connect for Collaboration in 2022, SMTP2GO for Transactional Email in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Optical Express is running and its propensity to invest more and deepen its relationship with IRIS Software , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Optical Express revenues, which have grown to $131.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Optical Express intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Optical Express Tech Stack and Enterprise Applications
Optical Express HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IRIS Software | Legacy | IRIS Staffology HR (ex Octopus HR) | Core HR | HCM | n/a | 2021 | 2021 |
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Payroll | HCM |
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2021 | 2021 |
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Talent Sourcing | HCM |
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2020 | 2020 |
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Optical Express Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Optical Express implemented Slack Connect as its Collaboration application. The implementation is visible on the company website, indicating Slack Connect is being used to surface external-facing communication alongside internal messaging channels.
The deployment leverages Slack Connect Collaboration capabilities such as shared channels for cross-organization messaging, channel-based team collaboration, direct messaging, and file and link sharing. Configuration emphasis is on workspace and channel taxonomy, external channel provisioning workflows, and role-based access controls to segregate customer-facing channels from internal operational channels.
Operational coverage centers on customer engagement and corporate communications, with governance oriented toward external channel approval, access management, and channel lifecycle policies to manage third-party relationships over Slack Connect. The Slack Connect application functions as a Collaboration layer to orchestrate channel-based workflows for external partners and website-driven contact points.
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Optical Express PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SMTP2GO | Legacy | SMTP2GO | Transactional Email | PaaS | n/a | 2016 | 2016 |
In 2016 Optical Express deployed SMTP2GO to centralize website transactional email. SMTP2GO was integrated as the cloud SMTP relay and REST API endpoint for the Optical Express website, providing the delivery pathway, SMTP credential management, and message status callbacks used by site workflows. The implementation positions SMTP2GO within the Transactional Email layer of the customer engagement stack.
Configuration centered on standard transactional capabilities including SMTP relaying, template driven message generation, bounce and complaint handling, suppression list management, and delivery event tracking. Operational scope covered customer facing website communications and appointment related messaging delivered to patients across the United Kingdom, with the service handling automated account notifications and authentication flows initiated by the site. Governance practices included centralized SMTP credentialing, consolidated suppression management, and routing of delivery events back into web application error handling and logging to support operational visibility.
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Optical Express IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Optical Express
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Optical Express Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||