AI Buyer Insights:

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

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● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

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● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Michelin, an e2open customer evaluated Oracle Transportation Management

Optical Express Tech Stack and Enterprise Applications

Optical Express HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IRIS Software Legacy IRIS Staffology HR (ex Octopus HR) Core HR HCM n/a 2021 2021
Payroll HCM 2021 2021
Talent Sourcing HCM 2020 2020
Optical Express Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Slack Connect Collaboration Collaboration n/a 2022 2022
In 2022, Optical Express implemented Slack Connect as its Collaboration application. The implementation is visible on the company website, indicating Slack Connect is being used to surface external-facing communication alongside internal messaging channels. The deployment leverages Slack Connect Collaboration capabilities such as shared channels for cross-organization messaging, channel-based team collaboration, direct messaging, and file and link sharing. Configuration emphasis is on workspace and channel taxonomy, external channel provisioning workflows, and role-based access controls to segregate customer-facing channels from internal operational channels. Operational coverage centers on customer engagement and corporate communications, with governance oriented toward external channel approval, access management, and channel lifecycle policies to manage third-party relationships over Slack Connect. The Slack Connect application functions as a Collaboration layer to orchestrate channel-based workflows for external partners and website-driven contact points.
Optical Express PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SMTP2GO Legacy SMTP2GO Transactional Email PaaS n/a 2016 2016
In 2016 Optical Express deployed SMTP2GO to centralize website transactional email. SMTP2GO was integrated as the cloud SMTP relay and REST API endpoint for the Optical Express website, providing the delivery pathway, SMTP credential management, and message status callbacks used by site workflows. The implementation positions SMTP2GO within the Transactional Email layer of the customer engagement stack. Configuration centered on standard transactional capabilities including SMTP relaying, template driven message generation, bounce and complaint handling, suppression list management, and delivery event tracking. Operational scope covered customer facing website communications and appointment related messaging delivered to patients across the United Kingdom, with the service handling automated account notifications and authentication flows initiated by the site. Governance practices included centralized SMTP credentialing, consolidated suppression management, and routing of delivery events back into web application error handling and logging to support operational visibility.
Optical Express IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2019 2019

IT Decision Makers and Key Stakeholders at Optical Express

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Optical Express Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Optical Express IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Optical Express digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Optical Express Technographics
Optical Express is a Healthcare organization based in United Kingdom, with around 600 employees and annual revenues of $131.0 million.
Optical Express operates a diverse technology stack with applications such as IRIS Staffology HR (ex Octopus HR), Slack Connect and SMTP2GO, covering areas like Core HR, Collaboration and Transactional Email.
Optical Express has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as IRIS Software, Salesforce and SMTP2GO.
Optical Express recently adopted applications including Slack Connect in 2022, IRIS Staffology HR (ex Octopus HR) in 2021 and IRIS Staffology Payroll in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Optical Express’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Optical Express’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Optical Express technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.